Octopus Energy for Business Avis 

Lula proved hugely helpful with my decision on a duration of fixed tariff today. Can't recommend her, or Octopus more generally, enough. Thanks Lula!!

Gentleman very helpful and now know what steps I need to take before contacting you again

Dave M was clear and precise and sorted out our lack of bill competently and efficiently.
Can't speak too highly of him, I appreciate that he is a small part of the Octopus organisation and that others may not be as good, but had a great experience on the phone with him.

I dealt with real people on the telephone and by email. Response very quick, efficient and helpful. Top people.

The paperwork was supplied fast, contained all the information required and was simple and straightforward. Top admin.

The whole process was easy and the people and service a joy.

An absolute breath of fresh air talking to Sharon at Octopus today. I was taken through all the options for the best and most cost effective option for moving a business energy account to Octopus. Sharon explained everything in a manner that was so relateable and easy to understand. I felt listened to and understood and i was guided to the absolute best deal for my situation. Sharon made setting up a business account a pleasure to do, no hassle, just clear down to earth communication on a totally human level. Absolutely great service from start to finish. Thank you.

Shout out to Emily!

Emily was brilliant in her communication and helping us to set up our energy account for our business. She was clear and gave quick responses to any queries I had! Thank you so much

Incredible customer support from Louis.

Fantastic help

MEV ANSWERED MY QUERY QUICKLY AND PROFESSIONALLY

Taj was very helpful in responding to my query regarding an incorrect bill. She managed to message the right colleague to issue credit notes, as we were speaking, and my account was credited back to the correct amount within minutes of our conversation. I wish everyone at Octopus was this helpful and efficient!

Reema was so helpful and resolved the muddled account problem with extreme efficiency, helpfulness and understanding. Very grateful,thank you, Patrick Elder

Emily was super helpful getting our business switched over from our current provider.
Lovely just to be able to have an old fashioned conversation to get the ball rolling!

Thank you for your help Emily!

Always excellent service from Octopus, in terms of explaining everything clearly, the most cost effective and very easy to contact if required!

Great customer service delivered by Harper. She was extremely helpful today and resolved all my queries quickly and professionally. I highly recommend her as a first point of contact, excellent support and a pleasure to deal with.

Sharon! What an absolute angel she is. After months of messing around with other companies I should have gone straight to octopus. We use them at home and should have done for our business immediately. Recommend 100% to anyone.

Joshua l listen & actually sorted the problem there & then rather than saying they’d do it later & not do it.

Re Hadleigh Court 10/08/2026
End of Year Electricity Documents Required by our Accountant
Taz was extremely helpful sending me three spreadsheets of the the three different accounts we have with Octopus for Hadleigh Court, 245 Willesden Lane, London NW2 5RY
Taz was very efficient and work hard to produce the documents I needed for our accountant quickly
Most impressive she deserves credit for this.
Thank you Taz
S M Dibble

Taz managed to resolve within 30 minutes a problem that we had been stuck with for nearly two months with getting our feed in tariff account set up. As a result we were paid over £600 immediately.

Sabrina was able to generate an offer, despite some difficulties due to our wanting to add an additional contract for another supply at the same address.. Look forward to being able to follow up later.