Octopus Energy for Business Avis 

As always your staff are really helpful in keeping customers happy and resolving any issues that may arise! Jan was particularly helpful today! Thanks again octopus!

Not at present

Octopus Energy got my smart meter going and it's great because I've had to submit manual meter reading for my office for a long time. It works well but also lets me know when I'm actually using power so I can adjust what I do.

I spoke to a lovely person Tom when we as a community venture wanted to change our supplier to Octupus - he was very helpful, polite and knowledgeable and made the switch seem seamless- will be recommending to others

So easy... don't really need to say anything else

We were investigating switching electricity providers for our community. The team at Octopus were extremely helpful and knowledgeable. Switching was easy, and it was refreshing to receive replies to my emails from a real person, which made the whole process great.

Good customer service friendly and helpful and prompt at answering the phone.

Aaron explained everything very well and it took literally 15 mins to mover over my business energy accountand with a massive saving due to lower rates at Octopus! Than you Aaron!

happy with the service today brilliant

Such a pleasure to transition to Octopus energy for my small business. 5 star service for sure!

Great customer service, made the switch of suppliers really easy.

The lady I spoke to was really helpful and explained everything to me that I needed to know. She was very kind

Daniel explained things very well and set up account as we wanted even though it was not straightforward, so happy with the experience

Helpful staff member who talked me through setting up payments on my new account in a clear way that made the process stress-free. Phone line was answered quickly and easy to get through to the department I needed.

Extremely professional and super helpful!
Speaking with Jade today to transfer our utility services over to our new business premises was so straightforward. She made the transition completely stress free, which is more than can be said of other providers who have been immensely more difficult to deal with (BT)

George was helpful and patient and took time to talk me through things, to get me the best deal

I wasn't very happy with Octopus due to significant ongoing historical issues, but Dexter listened and responded with empathy and an excellent professional manner. At the start of the call i fully intended to leave Octopus completely, but his customer service has meant that I have reconsidered and will now use Octpopus at my new residential property going forwards. Thanks Dexter!

Very straightforward process to open a new account and arrange a switch.
Great service from Nicole.

Incredibly simple switching service from our old supplier. Very competitive rates and a great company to deal with.

Joshua - excellent customer service representative