I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Voir plus

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Voir plus
Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Voir plus
Octopus Energy for Business were excellent throughout the one stop phone call regarding the transfer of our church contract at renewal time. Amina explained everything that I needed to know, and helpe... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Coordonnées de contact
Join the UK's business energy champions
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
Very helpful young lady dealt with switch efficiently and also advised me of a £75 referral too
Brad was incredibly helpful with the…
Brad was incredibly helpful with the move from another supplier whom were causing issues.
Great to deal with
The Lady that handle my enquiry and set up my account was exceptionally professional, courteous with a lovely manner, soeaking clearly and in an understanding way, Alliyah made the process easy and for once,as with most corporate compamies, I wasn't stressed because of a person's attitude or the regional language disparity, thankyou Octopuss, Thankyou Alliyah
Any questions
Any questions asked are always promptly dealt with, and any changes made to the contract are clear and concise.
Excellent Service
Ekraam answered the query I had so simply and efficiently. She was a pleasure to talk to.
good service
Great service as always
After chasing previous energy supplier for a month, it was great getting to talk to Taz in just a couple of minutes, and she got everything sorted without having to be transferred or waiting too long. Always had great customer service with Octopus across all my accounts.
Such amazing customer service
Such amazing customer service, quick to get hold of & always helpful.
Great billing support from Adedotun
Great billing support from Adedotun on my Octopus Energy account, he helped me find the best plan and tariff rate for my circumstances.
Octopus energy very helpful and…
Octopus energy very helpful and answered all my questions Sunil gave me information on new fixed tariff which enabled me to agree new pricing for two years.
Changing from Domestic to Business…
Changing from Domestic to Business Tarriff was handled very efficiently and professionally by Jade.
Icram was lovely and very proffesional…
Icram was lovely and very proffesional . i am not . many thanks
The call handler was brilliant
The call handler was brilliant, dealt with my query professionally and was very clear and concise, very friendly.
Agent was superb
Agent was very helpful and understsnding as i was calling from a train. I was organising a switch of business to Octopus and all question we answered well and to my satisfaction. Good first impression for a new customer.
Sunil was very professional informative…
Sunil was very professional informative and helpful a credit to your company
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
The call was very efficient and Jan was…
The call was very efficient and Jan was very understanding and patient this is why I remain with Octopus Energy thank you

Réponse de Octopus Energy for Business
Your agent was extremely knowledgeable
Your agent was extremely knowledgeable, efficient and patient, but would have saved much repeating of information if he had realised I needed him to speak more slowly.

Réponse de Octopus Energy for Business
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