Offbeat Sweetie Avis 

I saw their amusing advert on Facebook about tariffs and how they always preferred the UK anyway, so i thought i would take a look at their website. Loved the designs, but always weary about buying online from Facebook ads to checked for online reviews and all the FAQs on their page. I was also a little unsure of sizing as my size can vary depending on style and width of shoe and its a lot of money to end up with the wrong size, but then i spotted in the FAQs that there is a one time free size replacement, which to be honest, is the only reason i went ahead with the purchase. Turns out, the size was perfect anyway. I ordered faux fur boots and a pair of sneakers. The sneakers were extremely light in weight and very comfortable. The boots are very soft and warm. Yes there was a slight smell when i opened the packaging, but it didnt last. So if anyone like me is unsure about purchasing, I would highly recommend them. Now i just need to convince myself that i dont actually need to buy any more of the designs.....

I recently received my first order of Offbeat Sweetie shoes and I am thrilled! I bought 2 pairs of the slip ons and was so happy to have shoes that fit my wide feet so well. Comfy at the front with a nice snug heel. The shoes’ fabrics were even nicer than I expected. I was also delighted to get the shoe bag and the thank you letter and all the adorable stickers, it was like getting an early Christmas present! I am looking forward to ordering a pair of the lined boots and maybe a tote bag. Thanks for making this 71 year old feel like a kid again! 💕🇨🇦

I own another pair of OffBeat Sweeties and just love the low cut versions
...they are very impressive and I really appreciate the light comfy wide fit offered and the colour is so vibrant🥰🥳
💯% Recommend 👍🏽

EDIT 2 - Company edited response without stating that, however everything they’ve said about me is untrue. Have evidence to prove this
EDIT – please see the business’s response below.

I had actually planned to order some shoes — I found a pair that perfectly matched some leggings I own. I was trying to figure out the sizing (since I’m not familiar with EU sizes) and checked the FAQ page to understand where they ship from. That’s something I do with any unfamiliar website before placing an order.

I wasn’t “hostile” in my Facebook comment — I asked if anyone had photos of the shoes they received (to help gauge what they look like in real life), and I pointed out a few parts of the FAQ that were confusing. That’s it.

And for the record:
   •   I never said anything about you exploiting or underpaying workers — those words came from your reply, not me.
   •   I also never said anything about your returns policy — so I’m not sure why that was brought up either.
   •   I did, however, see that your website says your shoes are stocked in a store in Australia, while your Facebook comment to another customer says you’re online only. That’s contradictory.
   •   You also told someone on Facebook that you’re an Australian business using a Canadian manufacturer with a factory in China, which is not mentioned on your website, or in your response here. Not is it clear without checking the FAQ page that your shoes are shipped from China, so for you to state that you’re very transparent about that is false.

On top of that, there’s a second Facebook page with the same name and logo that claims to be a health/wellness brand based in Myanmar, which adds to the confusion.

You said I “clearly wasn’t going to be a customer,” but I absolutely was planning to be — until I was blocked for asking a question. That’s the reason I lost confidence.

Lastly, it’s not illegal to leave a review based on my interaction and experience with a brand. I didn’t post anything defamatory — I referred directly to information you shared publicly on your site and your social media.

Asked a question and got blocked.

I saw an ad from Offbeat Sweetie targeting UK buyers and looked into their products. After reading their FAQ, I noticed several red flags: they only use digital mock-ups (no real photos), admit their shoes may have a strong chemical smell, and outsource manufacturing to China while advertising themselves as a “family-run Australian business.”

I left a polite, factual comment on one of their Facebook ads asking if anyone had received actual products and pointing out the inconsistencies. Rather than respond, they blocked me entirely from their Facebook page. I can no longer view their posts or even search for the page.

This kind of response to honest questions is a major concern — especially when combined with unclear manufacturing practices and no returns for made-to-order shoes. Buyers deserve transparency.

Skønne valgmuligheder for flotte sko, og mønsteret var flot.
Men skoen var i dårlig kvalitet og blev afsendt fra Kina.

So many beautiful choices! I picked two sneakers, one with white sole and one with black. Price was very reasonable for both (got a BOGO sale). Delivery was less than 2 weeks from Australia to my home in Ontario Canada. And I love them. Comfy and fit perfectly. Have only worn them once so far but got lots of compliments and enquiries about them.

Wonderful customers service You feel that you are
Communicating with a genuine and caring people. Company is original and products are excellent. Also love your adds

My shoes arrived today. I’m very pleased with them. They are comfortable, true to size and just fun. I can’t wait to wear the maple leaves to our communities Canada Day celebrations! I’m going to order a pair for Christmas.

We have just received our first pair of shoes from Offbeat Sweetie (sneakers) and we are ecstatic with the purchase! They are awesome! What cool designs and colours! And so light and comfortable. We immediately put them on and walked to a local restaurant just so that we could show off our shoes!

The staff were always very quick to respond to our questions and did so in a very helpful and positive manner.

Thanks to this great company for putting fun on our feet! We have ordered a second pair each!

My whole experience with Offbeat Sweetie was wonderful & personal. I had purchased 2 lovely shoes. The colours were vibrant and both were very well made. I had chosen each a half size different from the other. One of sizes was a bit too big. The exchange was dealt with promptly and I was emailed by an actual representative! They made sure all was going well throughout the process.

I receive happy smiles as I walk down the street when people see my happy shoes!

Thank you Offbeat Sweetie for putting fun back in footwear. 🇨🇦❤️

Great designs I'm loving them , I bought 4 pairs and a bag good communication and I shall be buying more

I absolutely love my new sneakers. They arrived in the UK in around 3 weeks, well packaged and are gorgeous. I was kept informed of the shipping progress. They’re so light and comfortable. There are so many fabulous designs to choose from, I will definitely be ordering more!

To be honest, I had some apprehension about ordering online. They really couldn't be this good. THEY ARE! Thoughtfully packaged, delivered in just over 2 weeks. But the boots.... so much fun and so comfortable! I've had a number of compliments and I've only worn them once! You have one very happy Canadian customer.