I was not sure if I wanted the massage belt, and after exchanging several emails with Omar he helped me make the decision. He is truly professional, not pushy and very good communicator, explained how... Voir plus
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Lisez les avis des autres
I thought I had purchased a new product for a major discount because it was yet to come on the retail market. When I finally received the invoice, I saw that I was charged the full retail price. I e... Voir plus
The shoulder massager I bought does not fit properly the strap is too short. They then took subscription money 49 USD from my card without my permission. I reported to my banks fraud division. Do no... Voir plus
I had a problem with an order, and I sent an email to Rejuvacare Customer Support, and I was amazed that they immediately wrote back & said that they were refunding my purchase price. I never expect... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
After placing an order then deciding to… "update."
After placing an order then deciding to "update" the order, a problem was encountered in the billing amount. It unfortunately triggered a warning from my bank. Mike originally was helping me via email but since it was past his working hours, he turned over the case to Daniela. She helped me by cancelling the original order so I could place a new order the next morning with a direct call to Customer Service. I appreciate both Daniela's and Mike's kind patience and assistance. I look forward to using the Foot Renew with Red Light Therapy. So far Rejuvacare's customer service is very considerate.

Réponse de Offer Rejuvacare
Sebastian was awesome he resolved my…
Sebastian was awesome he resolved my issue immediately

Réponse de Offer Rejuvacare
Customer Concern
Omar and Wienard were 2 of your Associates who quickly took the time to hear my concerns, come up with a fair solution and they were able to close out my request within a couple of hours of me sending your Company my issue.Very Professional and great follow up and Communication from two of your Team Members.. Thank You George

Réponse de Offer Rejuvacare
Thank you to Belle in customer service…
Thank you to Belle in customer service for your quick and helpful assistance!

Réponse de Offer Rejuvacare
We had a problem with our initial order…
We had a problem with our initial order and needed to cancel it immediately. Daniela in customer service was very helpful and my problem was solved quickly with a full refund. Excellent customer service!!

Réponse de Offer Rejuvacare
Daniela's prompt response and taking…
Daniela's prompt response and taking care of my issue was a big relief. I was very stressed as I had been traveling and was upset seeing a charge that wasn't easy for me to understand. She was prompt, efficient and solved my situation.
Daniela's professional attentiveness creates loyal customers!

Réponse de Offer Rejuvacare
Returned a back brace that did nit work.
I ordered a back brace that had a heating/vibrating unit in it. Even though I charged it with the cord provided, and the lights came on it did not heat up nor did it vibrate.. I contacted Support right away to request a return. Sherwin was very helpful. Everything went smoothly. Daniella helped with my initial inquiry.I’ll let you know if I don’t receive the refund..
Pat Davis

Réponse de Offer Rejuvacare
Great customer service
This company and Sherwin in particular went above and beyond to help me with a problem and made everything right when it could have been a mess. Thank you

Réponse de Offer Rejuvacare
Sherwin was very professional and…
Sherwin was very professional and explained how the &249 was in ADDITION to the $99. If I had realized that I wouldn’t have ordered the red light version. I was given a 25% discount to continue with the order. Very kind.

Réponse de Offer Rejuvacare
There was a misunderstanding regards to…
There was a misunderstanding regards to membership and RejuvaCare resolved to our satisfaction....what more can you ask for? They really care about each and every customer.
Jeff

Réponse de Offer Rejuvacare
Danelia was very professional and helpful
Daniela was very helpful in canceling an order I had placed by mistake. Received a full refund immediately. She was very responsive and professional. Thank you

Réponse de Offer Rejuvacare
Freecash Rale money site and big offer🤑
Freecash Rale money site and big offer🤑

Réponse de Offer Rejuvacare
Ordered 2 lumber wraps
Ordered 2 lumber wraps, immediately called, less than 5 minutes and wanted to change to only one. Was told I could not. They were already shipped. Impossible! Received the 2 a week 1/2 later. Called to return one, said I couldn’t because I had to try for 30 days. It didn’t matter that I had received 2. I am currently consulting with atty for predatory marketing to desperate consumers

Réponse de Offer Rejuvacare
After a mistake was made while…
After a mistake was made while listening to their product video my account was charged but as soon as I informed them of it, they helped me get in touch with customer service and not only did they returned my money but since the products had already started the shipment process, they let me have them free of charge.
I have now used them for about a week and do see less swelling of my ankles and feet. It also feels nice. The only issues are that it doesn’t retain battery charge for more than 3-4 uses. But I am glad that it helps to bring down the swelling a bit. Hope next improvement of their product is longer lasting rechargeable batteries. But I love the product none the less. Thank you for such a great gift and for crediting my money back early the next day.

Réponse de Offer Rejuvacare
Sherwin was great to work with
Sherwin was great to work with. On point and helpful.

Réponse de Offer Rejuvacare
Honest Disappointment
Honestly, I was looking forward to receiving my rejuvaKnee device and putting them to use immediately to hopefully resolve or assist me in my water retention medical issue. I would also like to comment on my initial order process where the purchaser is forced to go through 2 other sales adventures lasting several minutes on my phone order asking me to buy additional stuff that I did not need, to try this product. That was very frustrating! Then after that process, I wasn't sure my order was completed until I received my confirmation and then the several weeks delay on shipment being held up from overseas just put the nail in the coffin for my as it all looked like a "scam" at this point and I decided to cancel the order as it just wasn't meant to be!!! Sherwin in CS has been great in responding to me and handling my cancellation and credit charge refund and I will advise once it appears on my card.

Réponse de Offer Rejuvacare
Good customer support
Somehow, my card company asked me if this was legit. The dollar amount, over $300, was not familiar to me. After getting in touch quickly to the vendor, a customer service person named Daniela got in touch. She immediately got it straightened out. Thanks, Daniela.

Réponse de Offer Rejuvacare
Rejuvacare operates like a scam site
Rejuvacare operates like a scam site. Yes the shoulder massager works well. I was aware of all the complaints about the company continually monthly billing for unauthorized charges but thought that I could avoid this fraud by being careful not to check any "membership" fees or boxes. Well, not so much. I checked out with my purchase for one single item, nothing else on my checkout / purchase page. Yet They still proceeded to charge me monthly. $42.99 per month and then $49.99 per month. Finally got through to them and they only credited back half of the fraudulent charges. Now I have to go through a charge back procedure on my cc. Not worth it. Fraudulent use of my cc for months.

Réponse de Offer Rejuvacare
Subscription trap con trick site = AVOID AT ALL COST!
I am a UK customer who purchased a physical shoulder care product from this US-based business on 26 March. However, the product failed completely right after the 90-day guarantee period.Worse yet, I recently discovered that this business automatically enrolled me into an ongoing, hidden monthly subscription of £33 without my explicit knowledge, consent, or agreement at the time of purchase. They have since taken 6 unauthorized monthly payments from my credit card.The company uses highly deceptive practices to trap international consumers. They have intentionally engineered their online customer portal so that no account creation or password recovery option exists for my order email. This completely blocks my ability to log in and cancel this unauthorized billing myself.

Réponse de Offer Rejuvacare
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