I was not sure if I wanted the massage belt, and after exchanging several emails with Omar he helped me make the decision. He is truly professional, not pushy and very good communicator, explained how... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I thought I had purchased a new product for a major discount because it was yet to come on the retail market. When I finally received the invoice, I saw that I was charged the full retail price. I e... Voir plus
I had a problem with an order, and I sent an email to Rejuvacare Customer Support, and I was amazed that they immediately wrote back & said that they were refunding my purchase price. I never expect... Voir plus
The shoulder massager I bought does not fit properly the strap is too short. They then took subscription money 49 USD from my card without my permission. I reported to my banks fraud division. Do no... Voir plus
4,1
Bien
357 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Offer Rejuvacare
Hi Gary, Thank you for your feedback! We’re glad to hear your concern was handled promptly. We appreciate your support and will continue to provide timely and reliable service.
Regards,
RejuvaCare Customer Support Team
Hello
Hello. I liked the quick response I received after inquiring about a product. Keep up the great customer service!
1 mai 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Tanette, Thank you so much for your kind words! We’re really glad to hear you had a quick and positive experience. We’ll keep doing our best to provide great customer service every time.
Regards,
RejuvaCare Customer Support Team
I had a mix up on my order.
I had a mix up on my order.
I called and Anna straightened everything out for me. She was awesome!
She also made sure I'll receive the extension straps with the order. I'm so pleased!
28 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Diane, Thank you for sharing your experience. We’re glad Anna was able to sort everything out for you and ensure the extension straps are included with your order. We appreciate your patience and support, and we’re happy to hear everything is now resolved and you’re pleased.
I ordered Rejuvacare Shoulder
I ordered Rejuvacare Shoulder. It arrived in a timely manner. I used it sparingly for 2 weeks and found my pain getting worse. I let the company know, and they were very understanding. I am 88 yrs old and my problem is bone on bone. They understood my problem & sent me return info. I sent it back. for excellent service I would deffinately give them 5 stars. This all took place in the past month.
1 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Elaine, Thank you so much for sharing your experience with RejuvaCare.
We’re really sorry to hear that the shoulder support didn’t help with your condition, especially given the discomfort you’re dealing with. At the same time, we truly appreciate you giving it a try and for your kind words about our team.
We’re glad to know the return process was smooth and that our support team was able to assist you properly. Your feedback means a lot to us, and we’re grateful for your understanding.
Wishing you comfort and all the best moving forward.
Watch out before you buy from this…
Watch out before you buy from this company! I bought the Advanced Footrenew product in Sep 2025. Somehow, to my suprise, I was also signed up for a very expensive subscription for something. I was distracted from an auto injury and did not notice the Rejuvicare and Rejuviknee charges until my bank flagged the latest transaction as fradulent. Between 11/2025 and 04/2026, I was charged $416.55 for nothing. When I called, the service person arranged a refund of $95.90. This company has a deceptive marketing model.
William Shaw
14 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hi William, We understand how frustrating that experience must have been, especially with everything else you were dealing with at the time.
Your feedback is important, and we take concerns like this seriously. Our goal is to make sure all charges and enrollments are clearly communicated, and we’re always working to improve that experience.
We’re glad you were able to connect with our support team and that a refund has already been arranged. If there are still any remaining concerns or if you’d like us to take another look at your account, we’re here and ready to help. Please feel free to reach out anytime so we can make this right for you.
Your support team and customer service…
Your support team and customer service is tops one of the best I have encountered in any company that I have dealt with. They respond to you immediately.
24 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello, Thank you so much for your kind words!
We’re really glad to hear you had a great experience with our support team. Providing quick and helpful service is always our goal, so it means a lot to know that it made a difference for you.
If you ever need anything else, we’re always here to help!
Expert guidance and timely assistance with the process. Everyone was so helpful in guiding me…
Everyone was so helpful in guiding me through the process of replacing my motor which was having difficulties. They sent me another Rejuvaknee at no extra charge. It took awhile to figure out how to send a video of it not working but they explained clearly how to do it. My new one is working perfectly and I'm already reducing my knee pain substantially.
23 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Craig, Thank you for sharing your experience!
We’re really glad to hear our team was able to guide you through the replacement process and help you get everything sorted. It’s great that the video submission process was clearly explained and that the replacement device is now working well for you.
Most importantly, we’re happy to know you’re already noticing improvement with your knee pain. That’s exactly what we hope for when using the product.
If you ever need anything else or have questions down the line, we’re always here to help.
Good Morning
Good Morning, praying all is well with you.
I must admit it was frustrating, trying to get my request answered.
Then finally customer service, heard my request for the need of extension straps to hold my shoulder pad in place.
I'm not a small person and have a 54"chest.
How when I was able to hold it place it was helpful.
I received notification that the complementary strap will be arriving soon.
Thank you for allowing me to explain and not complain.
God Bless!
John Smith
23 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Jon, Good morning, and thank you for sharing this with us .
We understand how frustrating it can be when it takes time to get the right support, and we truly appreciate your patience throughout the process.
We’re glad our team was able to listen and understand your need for extension straps, especially to ensure a better fit and more comfortable use. It’s great to hear that the product has been helpful when properly positioned.
Thank you again for giving us the chance to make things right. If you need anything else once it arrives, we’re here to help!
Great customer service!
22 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Larry, Thanks so much for your kind words! We’re glad we could help. If you ever need anything, we’re always here for you!
Rick was awesome
Rick was awesome! Had my problem solved within minutes. He was polite, respectful and knowledgeable.
20 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Annie, Thank you for your feedback. We’re glad to hear Rick was able to assist you quickly and effectively. It’s great to know you found him polite, respectful, and knowledgeable.
Regards,
RejuvaCare Customer Support Team
Fix a duplicate…
Very prompt action to fix a duplicate order and charges. Very honest company service.
19 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Gordon, Thank you! We’re glad we were able to quickly resolve the duplicate order and charges for you. We also appreciate your kind words about our service.
Regards,
RejuvaCare Customer Support Team
The communication back n forth was…
The communication back n forth was incredible, and always with a positive tone. The end result of my dispute was fair and understandable.
16 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Terrie,
Thank you for your feedback. We’re glad to hear that the communication throughout the process was clear, positive, and helpful. We also appreciate your understanding of the final outcome of your dispute.
Regards,
RejuvaCare Customer Support Team
They were easy to use but did not work…
They were easy to use but did not work for me.
15 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hi Tari,
Thank you for the feedback. We understand your concern and we’re sorry it didn’t work as expected for you. We will look into this and take it into consideration for improvement.
Regards,
RejuvaCare Customer Support Team
Reoccurring charge
13 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Kim, We acknowledge your concern regarding a recurring charge, and we would like to assist you further in resolving this matter.
Please contact our customer support team so we can review your account and provide the appropriate resolution. Our hotline is available Monday to Sunday, 9AM to 6PM EST. You may reach us at +1 302-261-9613 or email support@rejuvacare.com
Regards,
RejuvaCare Customer Support Team
Enjoyed the call with Kim
I could easily understand Kim, he answered my question, was very pleasant and made my call enjoyable.
15 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hi Janice,
Thank you for your kind feedback.
I’m glad to hear Kim was able to answer your question clearly and make the call a pleasant experience. We’ll make sure to pass this along to him.
If you need anything else, feel free to reach out anytime.
Adam was friendly and very helpful with…
Adam was friendly and very helpful with my request. I appreciate his help with sending an extender strap. He also answered my question about flying your devices with lithium batteries. Thank you to Adam!!
10 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Annemarie, Thank you so much for your kind words . We’re really glad to hear Adam was able to assist you and provide the help you needed. We’ll definitely pass along your appreciation to him he’ll be happy to hear this. If you need anything else, we’re always here to help!
Regards,
RejuvaCare Customer Support Team
Product was received in a timely…
Product was received in a timely manner. Received a duplicate order and wanted to work out a return. I contacted customer service. They responded immediately on a Sunday. After explaining the situation they told me to go ahead and keep the extra items. I was not billed for it. I was thrilled, as it's the triple method shoulder massager and I have a friend who has a similar issue as me that I'll gift it to.
12 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Robin, Thank you so much for sharing your experience. We’re really glad our team was able to assist you quickly.
It’s great to hear you were happy with the outcome and that the extra item will be put to good use as a gift. We truly appreciate your support and if you ever need anything else, we’re always here to help!
Regards,
RejuvaCare Customer Support Team
Snag put right promptly
The initial delivery went wrong, as things do from time to time, but it was put right in a positive and constructive way which is all one can hope for and I was pleasantly surprised.
12 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hi Tom, thank you for sharing your experience. We’re sorry to hear the initial delivery didn’t go as expected, but we’re really glad it was resolved in a positive and constructive way. It’s great to know we were able to turn things around and pleasantly surprise you.
Regards,
RejuvaCare Customer Support Team
Customer Service Rep, Nathan was Great
Not sure yet but Nathan the customer service rep was great
11 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Bob, thanks so much for your feedback We really appreciate you taking the time to share this. We’re glad to hear Nathan was able to assist you well—I'll make sure your kind words are passed along to him.
Regards,
RejuvaCare Customer Support Team
I misplaced my charging cord for my…
I misplaced my charging cord for my shoulder massager. Seigi let me know you would replace it at yes charge. Thank you, Paul
10 avril 2026
Avis spontané
Réponse de Offer Rejuvacare
Hello Paul, thank you for sharing this! We’re glad Seigi was able to assist you and arrange a replacement charging cord. We’ll be sure to pass along your kind words—he’ll really appreciate it. If you need anything else, feel free to reach out anytime.
Regards,
RejuvaCare Customer Support Team
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