We always like visiting the Broadway showrooms where everything is displayed so wonderfully. On this visit we bought a set of prints and a linen tablecloth which was hugely reduced. Charlotte helped u... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The initial order arrived damaged - due to very poor packaging and protection. However, OKA were excellent in their response to the problem - noting the need to ensure better standards on delivery s... Voir plus
L'entreprise a répondu
Firstly I have found the help of your home stylist extremely good. Giving me confidence to purchase a rug , side tables and coffee tables and to help me in the next few weeks to select some cushions.... Voir plus
L'entreprise a répondu
Lovely welcome as I entered the store in Broadway, being disabled I couldn’t use the stairs , thought they were upstairs I wanted some flowers to compliment my new kitchen table. An assistant came and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Coordonnées de contact
46 High Street, WR12 7DT, Broadway, Royaume-Uni
- +44 1386 859631
4,8
Excellent
324 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service in your…
Excellent customer service in your Broadway shop. Friendly and helped me find what I was looking for. All staff very friendly and polite.
6 septembre 2026
Réponse de OKA - Broadway
Dear Elise
We're so pleased to hear you had such a positive experience at our Broadway store. It's wonderful to know our team was friendly and helpful in assisting you find what you were looking for and we hope that you are happy with your purchase.
Thank you for your kind feedback and we look forward to welcoming you back soon.
Warm regards
OKA
Great customer service from OKA’s teams…
Great customer service from OKA’s teams in Tunbridge Wells and Broadway. Friendly, helpful and efficient, the staff tracked down and swiftly dispatched Isla cushion covers that had sold out online. Thank you.
2 août 2026
Réponse de OKA - Broadway
Dear Mrs Manwaring
We're so pleased to hear about your positive experience with our teams in Tunbridge Wells and Broadway. It's wonderful to know they were able to efficiently track down and dispatch the cushion covers for you. We'll be sure to pass on your kind feedback.
Warm regards
OKA
Lovely welcome as I entered the store…
Lovely welcome as I entered the store in Broadway, being disabled I couldn’t use the stairs , thought they were upstairs I wanted some flowers to compliment my new kitchen table. An assistant came and guided us to the beautiful flower room a few feet away I now have beautiful flowers just what I wanted.
3 septembre 2026
Réponse de OKA - Broadway
Dear Wendy,
Thank you for your lovely feedback. We’re so pleased the Broadway team were able to make your visit comfortable and help you find just what you were looking for.
Your kind comments mean a great deal, and we hope your new flowers look beautiful in your kitchen.
Kind regards,
OKA
Superb service thanks Sarah
Called into Broadway store today. Sarah was so very helpful trying to unpick a bit of a problem I had with an order. Fab solution and now really happy with my Persephone lamp. Thank you Sarah, really appreciate your help.
2 septembre 2026
Avis spontané
Réponse de OKA - Broadway
Dear Jo,
Thank you for your lovely feedback. We’re delighted Sarah was able to support you and help resolve things during your visit to our Broadway store.
Your kind words will mean a great deal to her and the team, and we hope your Persephone lamp looks beautiful in your home.
Kind regards,
OKA
Beeca met us at the door with a happy…
Beeca met us at the door with a happy friendly smile.
29 août 2026
Réponse de OKA - Broadway
Dear Susan,
Thank you for your kind feedback. We’re delighted Beeca made you feel so welcome during your visit to our Broadway store.
We’ll be sure to pass your lovely comments on to her and the team, and we hope to welcome you back again soon.
Kind regards,
OKA
Réponse de OKA - Broadway
Dear David
Thank you for your wonderful review. We are so pleased to hear that you had such a positive experience in our Broadway store, it's wonderful to know that our team was helpful and that you are happy with your purchase. We truly appreciate your support and hope to welcome you back again soon.
Warm regards
OKA
Courteous & helpful throughout…
Courteous & helpful throughout shopping experience. Allowed us to leave car there while we visited town.
26 août 2026
Réponse de OKA - Broadway
Dear Annora
We're so happy to hear that you had a positive experience with our Broadway store and our team was courteous and helpful during your visit, and that we could assist with your car while you explored the town.
Thank you for sharing your feedback and we hope that you are happy with your purchase.
Kind regards
OKA
Sophie and Becca were brilliant
Sophie and Becca were brilliant! Nothing was too much trouble. So happy that what we came for was in stock. Will be visiting again
29 août 2026
Avis spontané
Réponse de OKA - Broadway
Dear Beth
We are delighted to hear that Sophie and Becca provided such excellent service and that you found exactly what you were looking for. It's wonderful to know that your visit was so enjoyable.
We look forward to welcoming you back again soon.
Warm regards
OKA
Sales lady Clare made my visit personal…
Sales lady Clare made my visit personal with friendly professional advice without any pressure .
24 août 2026
Réponse de OKA - Broadway
Dear Marie
We are so pleased to hear that you had such a positive and personal experience during your visit to our Broadway store. It's wonderful to know that Claire provided friendly, professional advice without any pressure. Thank you for sharing your kind feedback.
Kind regards
OKA
Réponse de OKA - Broadway
Dear Mr Newton Scott
Thank you for your fantastic review. We’re delighted to hear that you enjoyed your visit to our Broadway store, it’s wonderful to know our Claire made you feel welcome and offered such friendly and helpful advice during your visit.
Your kind words are greatly appreciated, and we look forward to welcoming you back again soon.
Warm regards,
OKA
I have been to my local Oka store…
I have been to my local Oka store several times over the last few weeks for various purchases and each time have either been served by Sarah or Paul. Both assistants have been extremely helpful and friendly and have made my shopping experience all the more pleasurable. Thank you .
19 août 2026
Réponse de OKA - Broadway
Dear Mrs McDonald
Thank you for your wonderful review. We are so pleased to hear that you consistently enjoyed your visits to our Broadway store and that our team provided such a great experience. We will be sure to share your kind words with them. We truly appreciate your support and look forward to welcoming you back soon.
Best wishes
OKA
Great service from the staff
18 août 2026
Réponse de OKA - Broadway
Dear Bill
Thank you for your kind review. We are delighted to hear that you enjoyed your visit to our Redbrick store and received such helpful service, and we hope you are happy with your purchase.
We really appreciate your feedback and hope to welcome you back soon.
Warm regards
OKA
We visited the shop yesterday and again…
We visited the shop yesterday and again today as we wanted to return to buy a lamp we had spotted yesterday. Claire and her colleagues were incredibly helpful on both visits, taking the time to assist us and make sure we found exactly what we were looking for.
The service was spot on from start to finish, and we’re really pleased with our purchase. It was a great experience overall, and we would definitely return again. Highly recommend Claire and the team for their excellent customer service. Thank you ! ⭐⭐⭐⭐⭐
21 août 2026
Avis spontané
Réponse de OKA - Broadway
Dear Customer
Thank you for taking the time to share your wonderful experiences. We’re thrilled to hear that you enjoyed your visits to our Broadway store, it’s great to know the team took the time to explore options with you and provided such friendly and helpful service.
It's fantastic to know you are happy with your purchase and the service you received. We truly appreciate your recommendation and look forward to welcoming you back again.
Best wishes
OKA
Products, Services and Delivery Top Notch
Products: Great products that stand out as being more unique.
Staff : Helpful staff in store and on phone. Quickly able to answer questions and offer advice. Great service.
Delivery Service: Product despatched quickly and with exceptional package for a fragile item.
6 août 2026
Réponse de OKA - Broadway
Dear Paul
We're delighted to hear that your visit to our Broadway store was so enjoyable and that our team provided such helpful and friendly service. We are also pleased that your order was delivered promptly and was well packaged for delivery, and we hope that you are happy with your purchases.
We truly appreciate you sharing your experience and hope that you will visit us again soon.
Kind regards
OKA
Réponse de OKA - Broadway
Dear Customer,
We’re so pleased to hear your order arrived quickly and that you’re happy with your new wall sconces.
Thank you for choosing OKA.
Kind regards,
OKA
Fantastic customer service from Polly
Fantastic customer service from Polly. She couldn’t have been more helpful with finding us the items we needed. Knowledgable about the products and overall great to deal with.
10 août 2026
Avis spontané
Réponse de OKA - Broadway
Dear Claire,
We’re delighted to hear that Polly looked after you so well and helped you find the pieces you needed.
We’ll be sure to pass your lovely feedback on to Polly and the Broadway team.
Kind regards,
OKA
Paul and the team were extremely…
Paul and the team were extremely helpful from the moment I called to when I arrived and even beautifully gift wrapped the gift.
5 août 2026
Avis spontané
Réponse de OKA - Broadway
Dear Sarah
Thank you for your kind feedback. We are so pleased to hear that our Broadway team provided such friendly and helpful service from your initial call to your store visit, and that you were happy with the gift wrapping.
We appreciate you taking the time to share your experience and hope to welcome you back again soon.
Warm regards
OKA
Very happy with the service from the…
Very happy with the service from the staff at the Broadway Store and very pleased with the Hokkaido pictures. They look fantastic.
28 juillet 2026
Réponse de OKA - Broadway
Dear Mrs N
Thank you for sharing your review. We're so pleased to hear you enjoyed your visit to our Broadway store and that you are so happy with your Hokkaido prints.
We appreciate your feedback and hope you will visit us again soon.
Kind regards
OKA
Super helpful staff when buying lamp…
Super helpful staff when buying lamp shades. Also helped with sourcing lamp fittings. Great service.
1 août 2026
Réponse de OKA - Broadway
Dear Debbie
Thank you for taking the time to share your kind words. We are so pleased to hear that you enjoyed your visit to our Broadway store and that Rebecca was able to assist you with your lampshade purchase and ensuring you received the correct fittings.
It’s wonderful to know the extra effort made such a difference, and we hope to welcome you back again soon.
Kind regards,
OKA
Very helpful assistants
Very helpful assistants. I met 4 of them. I had to return and exchange an item and they made the process very easy.
31 juillet 2026
Réponse de OKA - Broadway
Dear Customer
Thank you for taking the time to share your experience. We're so pleased to hear that our Broadway team made your return and exchange process easy and straightforward. We strive to provide excellent service, and it's wonderful to know we succeeded.
We truly appreciate your feedback and hope that you will visit us again soon.
Kind regards
OKA
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.