The lady at Red Brick Mill, Batley was very helpful. She allowed me to browse but answered my questions and helped my decision making. She was not pushy in any way, did not make me feel uncomfortable... Voir plus
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Our delivery was good but the console table was damaged in two different locations meaning it has been returned. It looks like a weak piece of furniture in hindsight. Fixings to the top were all broke... Voir plus
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Just to say that we called into Redbrick on Sunday - a first for us. We received excellent service from Georgina - nothing was too much of a bother for her - with the result that we ended up buying... Voir plus
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Service was improved from my visit last year staff were extremely helpful pre orders were delivered without problem Will be visiting OKA Redbrick again A big thanks to the staff member who ordered... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.
Coordonnées de contact
Bradford Road 218, WF17 6JF, Batley, England, Royaume-Uni
- +44 1924 928783
4,8
Excellent
171 avis
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Worm friendly service good quality…
Worm friendly service good quality products. They is something for everyone
1 octobre 2025
Réponse de OKA - Redbrick
Dear Linda,
Thank you for your lovely review. We’re so pleased to hear you received warm and friendly service at our Redbrick store and are happy with the quality of our products. It’s wonderful to know you feel there’s something for everyone at OKA.
Kind regards,
OKA
Réponse de OKA - Redbrick
Dear Jan,
Thank you for your lovely review. We’re so pleased to hear you received excellent service from our friendly Redbrick team and enjoyed the beautifully presented store. Your kind feedback means a lot to us.
Kind regards,
OKA
Staff very helpful and friendly.
13 septembre 2025
Réponse de OKA - Redbrick
Dear Christine,
Thank you for your kind review. We’re so pleased to hear you received such helpful and friendly service from our Redbrick team. Your feedback means a lot to us.
Kind regards,
OKA
Store at Redbrick is a superb addition…
Store at Redbrick is a superb addition for us in the North. The staff were exceptional when we visited and it is really important to be able to touch and feel before committing to newly loved items.
12 septembre 2025
Réponse de OKA - Redbrick
Dear Mr Ashcroft,
Thank you for your lovely review. We’re delighted to hear you enjoyed visiting our Redbrick store and found the team so exceptional. It’s wonderful to know you value being able to see and feel our products in person before choosing your new pieces.
Kind regards,
OKA
Excellent service
28 août 2025
Réponse de OKA - Redbrick
Dear Noreen,
Thank you for your kind review. We’re delighted to hear you received excellent service from our Redbrick team — your feedback is greatly appreciated.
Kind regards,
OKA
Beautiful products, very friendly and helpful staff.
The staff at the OKA in the Red Brick Mill, Batley are very friendly and helpful. The products are beautiful.
24 juin 2025
Réponse de OKA - Redbrick
Dear Margaret,
Thank you for taking the time to share your feedback. We’re so pleased to hear that you enjoyed your visit to our Redbrick store and that the team made you feel welcome.
Kind regards,
OKA
Always a lovely experience
Always a lovely experience visiting the OKA store. Beautiful items and exceptional staff. Thank you 😃
12 août 2025
Réponse de OKA - Redbrick
Dear Kelsey,
Thank you for your lovely comments. We’re delighted to know you enjoy visiting our Redbrick store and that the team helped make your experience so enjoyable. We truly appreciate your kind words.
Kind regards,
OKA
Bought cushion covers
Bought cushion covers . Initially visited store … let me take them to other departments to match up!! Eventually bought over phone as I couldn’t get on line . Really helpful staff . Lovely cushions too!
4 août 2025
Réponse de OKA - Redbrick
Dear Judith,
Thank you for your lovely feedback. I’m so pleased to hear our Redbrick team made your experience easy and enjoyable — and that you found the perfect cushions in the end!
Kind regards,
OKA
Gorgeous shop
Gorgeous shop, extremely friendly and helpful ladies. Thrilled to see Oka items physically rather than online ❤️❤️
9 août 2025
Réponse de OKA - Redbrick
Dear Claire,
Thank you for your lovely review. We’re so pleased to hear you enjoyed your visit to our Redbrick store and that our team made you feel so welcome. It’s wonderful that you could see our pieces in person — we’re thrilled you loved the experience !
Kind regards,
OKA
Tea lightThe displays made you want to buy so…
The displays made you want to buy so many things
7 août 2025
Réponse de OKA - Redbrick
Dear John,
Thank you for your kind words. I’m delighted to hear you enjoyed our Redbrick store displays — the team will be so pleased to know they inspired you.
Kind regards,
OKA
Fabulous service
Fabulous service from staff in store and also Jess the interior designer. Jess put together options online using picture of our room and furniture which was fantastic. Responsive and helpful.
18 juillet 2025
Avis spontané
Réponse de OKA - Redbrick
Dear Jo,
Thank you for your kind review. We’re delighted to hear that Jess and the Redbrick team provided such a helpful and personalised experience — it’s wonderful to know the design support made a real difference.
Kind regards,
OKA
The staff at Oka Redbrick are always…
The staff at Oka Redbrick are always very friendly and helpful. It is always a pleasure looking around and seeing new stock.
27 juillet 2025
Réponse de OKA - Redbrick
Dear Helen,
Thank you for taking the time to share your feedback. We’re so glad to hear that you enjoy visiting our Redbrick store and that the team makes your shopping experience such a pleasure.
Kind regards,
OKA
The joy of experiencing the shop at Red…
The joy of experiencing the shop at Red Brick Mills is a great experience and I picked up some great items.
Great customer experience in the store too. Staff so knowledgeable about the items and great approach.
23 juillet 2025
Réponse de OKA - Redbrick
Thank you for your wonderful feedback. We’re delighted that you enjoyed your visit to our Redbrick store and that the team made such a positive impression with their knowledge and service.
Kind regards,
OKA
Amazing service & design inspo at Oka at Red Brick Mill!
I had a great experience at the gorgeous Oka at Red Brick Mill. The advisor I worked with was incredibly pleasant, friendly & patient throughout the entire process. They took the time to understand what I was looking for & provided several options that suited my needs. They also gave clear measurements & helpful advice. Outstanding customer service & beautiful displays giving lots of inspiration! I highly recommend!
19 juillet 2025
Amazing showroom
Cat loves the pet bed.
Great products and team, couldn't be more helpful.
17 juillet 2025
Réponse de OKA - Redbrick
Dear C.M.,
Thank you for your kind words. We’re so glad to hear your cat is enjoying the new bed and that our Redbrick team made your visit a great experience.
Kind regards,
OKA
Exorbitant and unnecessary delivery charges
Love OKA products and I decided to visit my nearest store at Redbrick Mill to purchase an Alanya rug, which the website said was in stock. The rug was priced at £895, but I was entitled to a 15% discount bringing the cost down to £760.75, a very welcome discount. However, the rug was only available to view in a room setting and a new one was not available except by delivery to my home address. I asked if I could collect in store but I was told it was classed as a heavy item and it had to be delivered to my home address at a cost of £60. I decided that despite the discount the delivery charge was totally unreasonable and was of a mind to cancel the purchase altogether. The rug would easily fit into my vehicle had it been available to purchase instore. I was willing to go back to the store and collect but I was told that was not possible either, being "a heavy item". My husband persuaded me to buy the rug bearing in mind the savings through the 15% discount. I love OKA products, but I will be very reluctant to buy anything in the future that can be classed as a heavy item in case I incur these disproportionate delivery charges.
8 juillet 2025
Avis spontané
Réponse de OKA - Redbrick
Dear Barbara
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to investigate this further.
We have sent you a request via Trustpilot to provide us with your order details. Once we receive your response, one of our senior customer service agents will reach out to you directly.
We appreciate your patience and look forward to assisting you.
Best regards,
OKA
Wonderful staff who couldn’t do enough…
Wonderful staff who couldn’t do enough to help. Great store!
28 juin 2025
The staff at Oka
The staff at Oka - Red Brick Mill went above and beyond to acquire table lamps.
16 juin 2025
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