Sent wrong product, jelly beans instead of jelly babies. Have sent 4 emails which have had no response, called them, no reply so left message, no call back. Very disappointed with their customer serv... Voir plus
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Dirty, very low on stock and an extremely unhelpful member of staff behind the counter. I glanced at the stockroom (viewable from the shop) and it was a total disgrace - rubbish everywhere, dirty si... Voir plus
Ordered three large jars of different sweets for my wife Birthday . Arrived in an old stock box with the name of boiled sweet in large letters on the box. Surprise element gone. On her birthday we op... Voir plus
What a lovely little shop this is. Takes you back in time looking at all those jars on the shelves behind the till. They had so many different sweets, you were definitely the kiddie in the sweetie sh... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The Famous Oldest Sweet Shop in the World Est 1827 - Guinness World Record 2014! As Seen with Paul Hollywood BBC 1, Nigel Slater BBC - Buy retro Sweets from the best online traditional old sweet shop - World Famous - Buy Sweets, Chocolates & Gifts
Coordonnées de contact
High Street 39, HG3 5JZ, Pateley Bridge, Royaume-Uni
- oldestsweetshop.co.uk
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What a lovely little shop this is
What a lovely little shop this is. Takes you back in time looking at all those jars on the shelves behind the till. They had so many different sweets, you were definitely the kiddie in the sweetie shop trying to decide.
The two young men serving couldn’t of been more helpful which added to the overall experience. Looking forward to returning.
I wrote to them Twice and they couldn’t…
I wrote to them Twice and they couldn’t be bothered to write back,
They sent the wrong order’ won’t buy from them again! They also tell you 3/5 days delivery’s and it eventually got delivered 7 days after ordering
This was my first time ordering from…
This was my first time ordering from this shop. I ordered some banana toffee and black and white mints were delivered. I sent a email with a picture of my order and a photo of what was sent out. It’s been over a week and I’ve had no response from this company. Very disappointing, I will not be ordering from this company again.
Brilliant customer service!!!!
Excellent customer service with dealing with a change to the delivery address. My emails and phone calls were eventually returned and I was very impressed and grateful for the service and communication. Thank you for the amazing service
False advertising.
Falsely advertised sweets led to me spending over 20 and yet I’m having to wait for a refund!!! The shop decided to send out random sweets and nothing like what I’d ordered. They knew what I wanted and they could have saved me a lot of trouble instead I’ve had to refuse delivery and apparently in two weeks they’ll get said sweets back and I may get my money back then. Don’t use this company plenty honest ones out there!
Very prompt and reliable service
Very prompt and reliable service. Good choice of Very enjoyable sweets.
Oh dear should have checked the weight
Oh dear should have checked the weight
The big jars of sweeties have suddenly shrunk like a mishap in the Willie Wonka factory to a quarter of the size whilst retaining their original price
Parting is such sweet sorrow
That will save the kids teeth
Because I won’t be buying from here again …
Awful communication
Last two orders been fine but the last one i paid for fast delivery i have been waiting 6 days now and told it will be another two but the most annoying is no communication at all i have emailed 3 times and still no reply absolutely disgusting way to treat customers i have recommended them to a friend after first orders but will now tell them not to bother customer service horrendous.
I ordered a bag of Clove Rock
I ordered a bag of Clove Rock, along with Bonfire Toffee. The packet of Clove Rock was nothing but powder with a few slivers of rock. At £3.25 I think it’s a disgrace. Communication completely ignored.
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