I tried to file a compalint about this company with BBB after experiencing significant difficulty with my order, and BBB got back to me that Oleada was based overseas. The fact they call themselves Ol... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I would give zero stars if I could. The customer service is completely unresponsive and unhelpful with returns. It’s been nearly two weeks since I returned my items, and I still haven’t received any u... Voir plus
I purchased a bag for my daughter, but there is absolutely zero customer service. I've tried calling the number on their website, texting, and contacting them via WhatsApp—all to no avail. Take your b... Voir plus
The delivery was extremely fast i received it by the next day- i only hope that with such a large order delivery could be made free in the future! The items themselves are of wonderful the stitc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Oleada is a slow fashion label embracing a new movement. Our name is taken from the Spanish for wave, a word in complete harmony with our ethos; there are no fleeting one-wear moments here, instead, our timeless wardrobe staples are intentionally designed and ethically crafted. Each piece we make is part of a change in pace and purpose across the industry - this is fashion with longevity. Made to be part of your moments today, tomorrow and beyond, Oleada is more than a label. We’re a community that appreciates the pieces in our wardrobes, reaching for them affectionately, year after year.
Coordonnées de contact
Royaume-Uni
- support@oleadathelabel.com
- oleadathelabel.com
1,7
Mauvais
40 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic quality
Amazing, fabric, fit and quality.
Fast delivery. Would definitely purchase from Oleada in the future.
3 février 2023
Réponse de Oleada
Hey Heidi,
Thank you so much for your lovely review - I appreciate it so much!
Look forward to having you shop with us again in the future :)
X
Amazing quality
Wow, my first time ordering and I am sold. The quality of these pieces are unbelievable, won’t be the last piece I buy for sure!
4 février 2023
Réponse de Oleada
Thank you so much for your lovely review - really appreciate your kind words :) x
Excellent quality
Excellent quality. Was really happy with bag which I bought as a birthday gift for my wife. She loved it.
1 décembre 2022
Réponse de Oleada
Thankyou so much for your very kind review :) Ruby x
Had a great first experience
Had a great first experience
Really happy with my bag
Loved the recyclable packaging
Super happy
31 octobre 2022
Réponse de Oleada
Thank you so much for your lovely review! We're so glad you're pleased with your bag. We hope to see you at Oleada again soon :) Ruby xx
One of my favourite brands
The quality and fit is amazing and the customer service is exceptional. I had an issue with one of my items and it was resolved straight away. I couldn’t recommend more! My whole wardrobe could be Oleada now and I’d be happy
31 octobre 2022
Réponse de Oleada
Thank you so much for taking the time to give us feedback and your kind words! We're so pleased that you enjoyed your shopping experience with us and look forward to having you shop with Oleada again :) Ruby xx
Stunning, quality pieces
Stunning, quality pieces. I’ll definitely be purchasing again.
29 octobre 2022
Réponse de Oleada
Thank you so much for your lovely review! So glad you love your pieces, we look forward to having you shop with Oleada again :) Ruby xx
Love my Louise basket bag!
Ordered when they had an outlet sale, product great & fast delivery!
31 octobre 2022
Réponse de Oleada
Thank you so much for your lovely review! We're so glad you love your product and enjoyed your experience with us. Hope to see you again soon :) Ruby xx
The item was delivered quickly and was…
The item was delivered quickly and was in beautiful packaging. The bag is just as described and I love it !
16 septembre 2022
Réponse de Oleada
Thank you so much for your review! So pleased you enjoyed your shopping experience with us :) Ruby xx
Beautiful bag and quick service
Beautiful bag and quick service! Well priced, good quality.
12 septembre 2022
Réponse de Oleada
Thank you so much for your kind words! So glad you love your bag and enjoyed shopping with us :) Ruby xx
Love it!
Arrived the next day. Beautiful quality. I will continue to shop with Oleada again and again.
6 septembre 2022
Réponse de Oleada
Thank you so much for your lovely review :) so glad you are happy with your experience shopping with us! Ruby xx
Love love love
Love love love
This is my second order and they never disappoint
The black Isla dress is dream great fit and outstanding quality, I know I will have this dress for a very long time
7 septembre 2022
Réponse de Oleada
Thank you so much for your lovely review!! So glad you love the Isla dress and thank you for being a return customer! :) Ruby xx
Amazing quality, can’t wait to buy more!
I love my clothes from Oleada so much, I’ve got so much wear out of them since getting them. The quality is amazing and the packaging and delivery was better than other brands I order from. Really impressed and can’t wait to order more!
8 août 2022
Réponse de Oleada
Thank you so much for your lovely review and support :) Looking forward to having you shop with Oleada again! Ruby xx
Beautiful quality
I ordered the beautiful Deia dress and was instantly impressed with the amazing quality of the fabric. I ordered a size small which is my usual size and it fits perfect. The order process was quick and easy, will definitely order again from this gorgeous brand!
4 août 2022
Réponse de Oleada
Thank you so much for your lovely review :) So glad you love your Deia dress! Ruby xx
Réponse de Oleada
Thank you so much for your lovely review :) Ruby xx
Excellent quality and a perfect fit
3 août 2022
Réponse de Oleada
Thank you so much for your lovely review :) Ruby xx
My first purchase
The delivery was extremely fast i received it by the next day- i only hope that with such a large order delivery could be made free in the future!
The items themselves are of wonderful the stitching and finishing to the quality of material. I will keep a lookout for restock updates i do think popular sizes need more quantity ordered. i cannot wait to see more from this capsule collection of products.
well done oleada you have a very happy customer!
3 août 2022
Réponse de Oleada
Thank you so much for your lovely review and kind words :) We definitely hope to be able to offer free shipping for larger orders in the future. We are also working on creating more quantities of the smaller sizes, thank you so much for your feedback and look forward to seeing you at Oleada again soon :) Ruby xx
Quality and fit of products is amazing
Quality and fit of products is amazing. I have made 4 orders with Oleada now and everything is perfect. Such a high standard
1 août 2022
Réponse de Oleada
Hi Sarah,
Thank you so much for your support and your lovely review :) So happy to hear you love your pieces :)
Ruby x
Réponse de Oleada
Thank you so much for your lovely review and for being so kind! Ruby x
Great quality and fast service
lovely quality items, well finished and great customer experience so far, will shop again :)
5 juillet 2022
Avis spontané
Réponse de Oleada
Thank you so much, we hope to see you at Oleada again soon! Ruby xx
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.