Product dress purchased in the sale. Beautiful material. Really pleased although being only 5ft 2inch tall will need to shorten the lengh to make it midi lenth for me. This is the one issue that sto... Voir plus
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EVRI email advised delivery between 6pm and 7pm. Delivery came at 3.28pm and I was not at home. The email confirming delivery showed a parcel being handed over at a white front door. My front door is... Voir plus
L'entreprise a répondu
Navigating the colourful Oliver Bonas site was very easy. I quickly found the items I wanted to buy, but did spend some time browsing the site generally. So much to see and so much to want too! Ord... Voir plus
L'entreprise a répondu
If you are going to sell a product it should be available to view in at least one store in a reasonable distance, so wasn’t happy that the only way I could see a chair was to pay £35 to get it deliver... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Boutique d'accessoires de mode
- aussi dans
- Bijouterie
- Boutique de sacs à main
- Magasin de meubles
- Magasin de vêtements pour femmes
- Miroiterie
Informations provenant de diverses sources externes
Oliver Bonas is an independent British lifestyle store, designing our own take on fashion and homeware.
Coordonnées de contact
Unit F, Davis Rd Industrial Park, KT91TQ, Chessington, Royaume-Uni
- 020 8974 0110
- askus@oliverbonas.com
- oliverbonas.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Goods haven't arrived yet.
Goods haven't arrived yet.
The goods have arrived this afternoon.
But thank you for getting back to me promptly.

Réponse de Oliver Bonas
Blue stripped dress purchased in the sale
Product dress purchased in the sale. Beautiful material. Really pleased although being only 5ft 2inch tall will need to shorten the lengh to make it midi lenth for me. This is the one issue that stops me from ordering more clothing especially if the hems are scolloped.
Delivery service brill.
Very poor delivery by Evri
EVRI email advised delivery between 6pm and 7pm. Delivery came at 3.28pm and I was not at home. The email confirming delivery showed a parcel being handed over at a white front door. My front door is dark grey! Close examination of the parcel being handed over showed it was not my address but it did give me a clue as to where my parcel might be. EVRI did not advise me as to where my parcel was delivered.

Réponse de Oliver Bonas
Excellent ordering system
Excellent ordering system. I opted for Saturday delivery and communication was fab. Will definitely order again and recommend 😁
I have not received an email yet…
I have not received an email yet stating that I can collect so why are you asking me this pointless question?

Réponse de Oliver Bonas
Online order…
OB always are very prompt with their online sales and come in excellent condition. Always a lovely order to receive.

Réponse de Oliver Bonas
I love Oliver Bonas!
I love Oliver Bonas! Love having a look online and seeing whats new and popping into the store and having a look when I'm close by. My new dress and skirt are fab, I'm very happy. Great quality and delivered quickly too.
Order was an easy process and delivered…
Order was an easy process and delivered in a couple of days, great service.
Parcel not recieved
Parcel not recieved. Evri says delivered but I have not received it.

Réponse de Oliver Bonas
Clothing that is a bit different.
Very helpful, friendly and polite staff in my local Hitchin shop. A member of staff was always available by the changing room to assist with exchanging one size for another. One minor complaint, the sizing of the clothing is vastly inaccurate. Good customer service. Thank you.
Beautiful lampshade delivered…
Beautiful lampshade delivered efficiently and quickly. Very pleased with the result.
When you don’t know what you want
When you don’t know what you want, you want Oliver Bonas.
Inspiration plus great huge selection and fun products.
Well made items, great prices and fast delivery.
I needed a new doormat and I found a stunning one. While I was looking saw a fab lead for my new puppy.
Fast delivery and well packaged
Fast delivery and well packaged. Lovely item as well.
It's more the delivery service.
It's more the delivery service.
They said they had delivered the parcel but they havnt!!!!

Réponse de Oliver Bonas
Web Order and delivery
Oliver Bonas has beautiful products, good quality and stand out design.
I ordered a cardigan which was in the sale (I do own other products - clothing accessories and home wear) and this was my first web order. It came very quickly, beautifully packaged and I’m really pleased with it.
Order arrived damaged but so quickly resolved!!
I had ordered a stained glass wall art and unfortunately it arrived smashed as was poorly packaged in only cardboard. I raised this on the online chat the following day when it became available and was immediately offered a refund or replacement. As it is a gift I opted for a replacement and the advisor had already offered to request extra packaging for it. It was sent with next day delivery and arrived today amazingly packaged and is beautiful! The customer service I received was great and will definitely order again thanks to the quick and painless resolution!
The shipping is so bad
The shipping is so bad. Opted for next day delivery, 3 days in and still waiting for it. Was meant to be given as a gift and didn’t get it in time. They refunded the shipping, but still, can’t rely on getting an item in time. Please opt for better shipping methods, like DPD. Far more reliable than what you currently use.

Réponse de Oliver Bonas
Quick delivery.Excellent clothing as…
Quick delivery.Excellent clothing as usual with OB.
Easy to order online and quick…
Easy to order online and quick delivery. Recipient happy with her gift.
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