Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
SHOCKING - do not fall for the FAKE good reviews on facebook or any other site! This company is not based in the UK, I found this out too late. They charged me twice for delivery protection... Voir plus
L'entreprise a répondu
Ordered 2 pairs mens lightweight shoes. Read negative reviews after ordering, however, 2 pairs arrive, very comfortable and good price. I'm nor an AI robot but old boy from Bromley.
L'entreprise a répondu
Ordered two pair of trousers absolutely terrible totally different to what was advertised several emails sent to them to return these ,they refuse to give an return address . Absolutely terrible cust... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.
Coordonnées de contact
Royaume-Uni
- info@olyndralondon.com
- olyndralondon.com
1,6
Mauvais
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Don't be fooled by the name......
Don't be fooled by the name, this is cheap rubbish from china.
3 août 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear you feel this way. Please contact our customer support with your order details so we can review your experience and assist you further.
They are a bunch of con artists
They are a bunch of con artists. They lie about the product and then make it impossible to return it or get a proper refund. Cheap and nasty tat advertised as a quality knitted wool cardigan. After I complained to Paypal, they provided a return address - in Australia!!!
3 août 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear about your concerns regarding your order. Please reach out to our customer support with your order details so we can look into this and help resolve the matter.
I bought some items almost 3 weeks now…
I bought some items almost 3 weeks now and till now I’ve not received them neither have they replied to my email follow up, despite stating order will take only 5 days but they keep bugging me with marketing mails every hour. This is such a horrible vendor disguising as a london based company.
16 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear about the delay with your order. Please reach out to our customer support with your order details so we can check the latest update and assist you further.
Réponse de Olyndra London
We’re sorry to hear you feel this way. Please reach out to our customer support with your order details so we can review your experience and assist you further.
Wish I could give this company LESS…
Wish I could give this company LESS than 1 star.
You put on a review….they answer it with an instruction to contact their Customer Service team…..you email them and they 1/ take their time replying 2/ say that unfortunately gone over their 14 day return time and then 3/ offer you a big discount on more crap goods or an Instant 10% refund and guess what, that never arrives either.
Avoid this company like the Plague!
1 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear about your concerns. Please contact our customer support with your order details so we can look into this and help resolve the matter.
Great pair of shoes
Great pair of shoes, not always easy to find size 15, perfect fit lightweight and comfortable.
31 juillet 2026
Avis spontané
Réponse de Olyndra London
Thank you for your kind feedback. We’re delighted to hear you’re enjoying the comfort and fit of your shoes. We truly appreciate your support!
Quality of product doesn't seem to bad BUT…
Quality of product doesn't seem to bad (so far, only just started using them) BUT!
Their ordering system seems to change what you ordered.
Their customer service is non-existent!
19 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear about your concerns regarding your order experience. Please reach out to our customer support with your order details so we can review this and assist you further.
Dishonest practice
I purchased several items, they were nowhere true to size. I communicated with Claire M. the store manager. She assured me that she would supply me items that actually fit. As I was about to go to New Zealand for a couple of months we agreed that the situation would be rectified on my return. I got back to the UK and tried several times to contact Claire M via email and I have never had a response. This is a dishonest company, whose customer care policies are atrocious. Do not shop with them
12 décembre 2025
Avis spontané
Réponse de Olyndra London
We’re sorry to hear about your experience with sizing and communication. Please contact our customer support with your order details so we can look into this and help resolve the matter
DO NOT BUY
Not even a one star from me but had to mark one to continue with this review absolutely awful company i waited weeks all the way from china nothing to do with London ha surprise surprise !! my order arrived poor quality totally wrong size No customer service no returns no refunds DO NOT BUY these products are not even good enough to give to charity they are going in the bin....
REPLY TO THEIR REPLY IVE SENT NUMEROUS EMAILS TO CUSTOMER SERVICES THEY DO NOT REPLY
14 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear about your experience with your order. Please contact our customer support with your order details so we can review your concerns and assist you.
Bought the Eleanor elegant summer…
Bought the Eleanor elegant summer cardigan from their website. It was described as a soft alpaca lightweight knit. It’s polyester and spandex with a printed pattern and fleece lining . Absolute cheap nasty tat 😡 False advertising, don’t waste your money. Have sent them several emails which they have ignored but they keep bombarding me with ‘offers’ 😡
31 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear your item didn’t meet your expectations. Please contact our customer support with your order details so we can review this and assist you further.
They never answer my emails still…
They never answer my emails still waiting on a refund from the 15 th of July
15 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear you’re still waiting for an update regarding your refund. Please reach out to our customer support with your order details so we can look into this for you.
Shoes never arrived
Ordered shoes. Was charged for Delivery Protection which i never asked for. Asked for this to be refunded. Just ignored. I canexpect yo again be ignored.not track my order as I only get an error page. Asked for an update on my order. Ignored. Now asked for refund but
24 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear about the issues with your delivery and order. Please contact our customer support with your order details so we can check this and provide assistance.
Very poor customer service
Very poor customer service, does not reply to emails when there is an issue! Avoid.
1 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear about your concerns regarding our customer service. Please contact our customer support with your order details so we can assist and address your concerns.
Don’t use this company
Ordered some shoes,took ages to come.Didn’t fit so wanted to return them for a refund.Expected to ship back to China at my expense and only if “approved “would I get a refund.When I emailed I was offered a 75% discount on my next order but I could keep the shoes!!Well,I’ve paid for them!!
I wouldn’t order from this company if they were giving away their products!Don’t be fooled by the name including London.
8 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear about the issues with your order and return experience. Please reach out to our customer support with your order details so we can review this and help resolve your concerns.
Great quality and very comfortable
Ordered 2 pairs of summer shoes from this site. Very reasonably priced. Arrived in a few days and great quality. Walked all around Dublin in them. Trendy, comfortable and looked smart. May get more in different colours as very impressed.
25 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re glad to hear you’re happy with your summer shoes and impressed with the quality. Thank you for your lovely feedback and for choosing us!
Men's Walking Shoes.
I bought shoes from Olyndra London.
They were exactly as advertised and so comfortable after wearing them for a couple of days I ordered two more pairs in different colours. They gave me a "thank you" discount on my first order so I was really pleased with them.
15 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re delighted to hear that you’re enjoying your shoes and found them comfortable. Thank you for your kind feedback and continued support!
They are the worst company to get any…
They are the worst company to get any response from. Wanted to send something back. It took 2 emails and a long wait for reply. Wanted to give me a credit, I wanted a refund. After no response I said I would have the credit suprise suprise got a response. I will never use them again.
24 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear about the delay in response and your concerns regarding your order. Please contact our customer support with your order details so we can assist and address your concerns.
Ordered 2 pairs of shoes I have waited…
Ordered 2 pairs of shoes I have waited for delivery to no avail. I have wrote to them again to no avail no response.i constantly receive email from them offering yet another wonderful sale. It would appear a scam company.avoid at all costs
30 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry to hear that you’re still waiting for your order. Please reach out to our customer support with your order details so we can check the delivery status and assist you.
Thanks customer care who returned my…
Thanks customer care who returned my money after not delivering my shoes
10 juin 2026
Avis spontané
Réponse de Olyndra London
We’re glad to hear our customer care team was able to assist with your concern. Thank you for your feedback.
Cust service very bad
Still waiting for an email reply and no sign of delivery not sure i will ever use this company again i fell for the hype and now regret it
Your reply is even more of an insult as i have emailed cust serv since tuesday hence the review!!!!!!!
30 juillet 2026
Avis spontané
Réponse de Olyndra London
We’re sorry for the delay and inconvenience caused. Please contact our customer support with your order details so we can check the delivery status and assist you.
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