Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Voir plus
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Wish I had read reviews before ordering pair of Harper shorts (size 5XL). Eventually size 4XL was wrongly delivered. Even that size (supposedly for 42 waist) is grossly too small. Lucky if would... Voir plus
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SHOCKING - do not fall for the FAKE good reviews on facebook or any other site! This company is not based in the UK, I found this out too late. They charged me twice for delivery protection... Voir plus
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Ordered two pair of trousers absolutely terrible totally different to what was advertised several emails sent to them to return these ,they refuse to give an return address . Absolutely terrible cust... Voir plus
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Ordered 2 pairs mens lightweight shoes. Read negative reviews after ordering, however, 2 pairs arrive, very comfortable and good price. I'm nor an AI robot but old boy from Bromley.
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Olyndra London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.
Royaume-Uni
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Would give zero if possible. the item seemed stuck at couriers and never delivered or refunded. Had a string of emails with someone called ClaireM - Store Manager. Quite polite but they finally stopped as they couldn't deliver and no product was ever received or refund given. Thank Goodness - it wasn't a lot of money. I had never had that experience before.
I wish I had looked at Money Expert page beforehand.
"Online reviews for Olyndra London are overwhelmingly negative, with customers frequently reporting issues such as very long delivery times, poor-quality clothing, and incorrect sizing. Many reviewers also state that the company is unresponsive to customer service inquiries, does not deliver items as advertised, and that returns must be sent to China at the customer's expense. It appears to be a scam or a company that uses deceptive marketing by claiming to be based in London while shipping from China."

Réponse de Olyndra London
The shorts were not any thing like advertised wrong material it was a cheap horrible material nothing like it looked I expected a cotton material not the horrible nylon material sent will not be ordering from them again

Réponse de Olyndra London
I ordered and received two pairs of shorts which although a size larger than I would normally request, (following their size chart details, I ordered 3XL instead of 2XL) they were still too small.
Contacted their customer services requesting return details. Thought it was strange that you have to do this.
My return request was made well within their stipulated 14 day return policy. There was a reply, but they still didn’t send me any return details, just an offer of 75% value of goods if I’d like to order something else, which I most certainly don’t!
I’ve sent two further emails requesting a 100% refund but not received any reply.
Their ‘just reach out’ if you want to return something just doesn’t happen!
Usually, it’s easy to return goods and receive a full refund, but with this company it’s proving to be impossible.
Strange too that they say you have to contact them for return details.
I will never order anything from them again.

Réponse de Olyndra London
AVOID THIS COMPANY
absolute sharks, took ages to arrive only to find leather shoes were plastic, sizing completely wrong and absolutely no contact when trying to return

Réponse de Olyndra London
The shoes arrived yesterday.
I love them. Very comfortable. Having never bought shoes online before, it's a welcome experience.
Many thanks.

Réponse de Olyndra London
I bought these shoes for my holiday and wore them straight from the off. No socks and walked all over the moors and Tors of Dartmoor Devon. Wonderful shoes ,comfy and roomy. Am thinking of buying another pair

Réponse de Olyndra London
Great olive size 11 shoes, very comfortable and supportive and lovely to walk in. Love the olive green colour, laced up and stretchy laces, just pop the shies on like slip ons. Fantastic.

Réponse de Olyndra London
Shoes appear good quality at a reasonable price . Now I see that from the reviews delivery is from China the fortnight delivery is slower than Aliexpress. However the shoes are comfortable and appear reasonable quality and good construction . No labels inside .

Réponse de Olyndra London
Paid extra for priority delivery - item took 14 days to arrive. Complained and asked for refund of fee paid. Was advised the cost was for priority processing and not delivery, so refused to refund.
Also advertise as Olyndra London, indicating that shoes despatched from London, when in fact they are sent from Europe hence the delay in receipt.
This is all false and misleading advertising, and will definitely not be ordering again.
Very poor service and should be avoided.

Réponse de Olyndra London
Just another company dropshipping from China but projecting a British face. Ordered shoes for my Mum 10 days ago and as soon as I saw the 17 track link I knew they where coming from China, been 10 days and they're still not even with Yodel yet. Don't be conned buy from companies that have stock in the UK and have oversight of the quality of the products they sell.

Réponse de Olyndra London
REVIEWS FIRST ALWAYZ IF ITS CHEAP ITS FROM CHINA
I thought this CHINISE CRAP was sorted as its all FAKE REVIEWS AND ADVERTISING????
DO NOT BUY FROM OLYNDRA THANK GOD I NEVER REVIEWS FIRST AND FORMOST

Réponse de Olyndra London
I purchased a pair of shoes but they were too wide. I contacted customer service for details how to return but they replied for me to keep them and I can have 75% of the value of the shoes off my next order. I replied again asking for details to return them so I can have a full refund but now they won’t reply to my emails.
Steer clear of them!

Réponse de Olyndra London
I ordered a pair of trainers that were heavily marketed on Facebook ( that on its own should have been a warning ) . The Trainers were £24 ( another warning ) ….. the receipt showed a charge for priority despatch and a charge for priority postage - twice! Finally although Olyndra pretended to be a physical shop in London the product appears to be coming from China 🤬. A week later nothing has arrived- frankly, I’ve written it off ( they keep the sums small - so “customers “ decide the hassle isn’t worth it!
BEWARE
I have “approached” customer services several times - instead of refunding the double charging they say it’s impossible!

Réponse de Olyndra London
Ordered 2 pairs shoes …. Later came across the negative reviews and that it flagged up as being possibly a scam . Didn't hold out much hope of either receiving the goods or them being any good when they did arrive judging by the reviews I’d read .
However order did come through took 12 days from order to delivery ,not quite the 2-5 days as stated . So far the shoes looked good , no obvious flaws in the manufacturing , correct size ( no different sized shoes) seem comfortable to wear and fitted well . Only time will tell on their durability and longevity as bought these to take away on holiday ,so not worn them yet for any length of time or walked around in them . So far pleased with the look and feel and to be honest if they only last the duration of the holiday given the price I’d be kind of happy . Hence why only given 3 stars .

Réponse de Olyndra London
Pleased with the shoes but the service and customer care was sadly lacking. The parcel took two weeks to arrive and I had to constantly send messages for updates as very little informationgiven. I have repeatedly asked for a £1.99 rebate as I was charged twice for parcel protection but this has never been mentioned in any of your correspondence.

Réponse de Olyndra London
A great product at a fair price. no problem with sizing and both pairs arrived in double quick time.

Réponse de Olyndra London
They are obstructive when asking to return shoes which do not fit. Offered 75% credit if I don’t bother to return. I will invoke consumer law and involve back if necessary

Réponse de Olyndra London
They sent the wrong item,refused to accept a return,but offered 75% off NEXT purchase!
No chance will there ever be a second purchase from myself.
Shocking service all in all.

Réponse de Olyndra London
I purchased a cashmere sweater from Olyndra London as a gift for my relative. The item arrived without the required fibre composition label and without care instructions. This means I cannot verify the material or how the garment should be cared for. However I am positive it is not cashmere at all. The colour is different as well. Misleading information from the merchant!
I contacted the merchant and requested a full refund and a prepaid return label. The merchant failed to resolve the issue and stopped responding. I am going to contact Trading Standards next.

Réponse de Olyndra London
Very disappointed. I was happy to receive items but they are not true to size but it’s get worse when it’s come to return the items . 3 days no response from the company?!!! Try to get instructions to send items back and get refund and not sure if will get my money back?!

Réponse de Olyndra London
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