What is the point of online contact form when it doesn't load at the end just says error what an absolute waste of time for people filling it out to then realise it won't load after submitting, not ev... Voir plus
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One of the worst way of giving gift to loved one using this gift cards. This card can't be used online if purchase price is higher than gift card. Most of retailer doesn't offer combine multiple payme... Voir plus
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Having recently had a problem spending my £100 All4one card I contacted the company by e-mail and their response was much quicker than I expected. I was advised that the card I had was expired and... Voir plus
L'entreprise a répondu
This company appears to be total scam. Their contact number doesn’t work, just sends you round in circles, their online contact form doesn’t work, their password reset doesn’t work. My child has bee... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
One4all Gift Cards can be spent almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With over 170 brands and thousands of stores to spend them in throughout the UK, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across the UK such as Boots, Primark, IKEA, Asos, TK Maxx & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.com quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.
One4all Gift Cards
Écrit par l'entreprise
- Wrap up Christmas with a gift for everyone
- Gift cards really are the gift that keeps on giving. Whether you're shopping for the jolly jumper specialist in your life or the cooking crisis averter that everybody appreciates, One4all helps you wrap up Christmas with peace of mind and the gift of choice. The One4all Gift Card is the ultimate multi-store gift card and a perfect gift for every occasion. It can be spent directly in-store or online with 100s of retailers on 1000s of brands, including Primark, IKEA, M&S, Boots, Argos & more. When you place an order for any of our physical One4all Gift Cards, you'll receive a FREE 8-panel Christmas greeting card* packed with festive fun to discover, while stocks last. Send it to someone special—or treat yourself if your post box has been quiet lately. That's the One4all magic - swapping the whirlwind of crowded shops for the calm of a Christmas market, hands free and truly present.
Coordonnées de contact
London, Royaume-Uni
- 03700 84 4444
- custserv@one4all.com
- one4all.com
Free Thank Your Teacher Greeting Card
2,0
Bas
6 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Never in my life have I ever felt the…
Never in my life have I ever felt the need to write a review. How can I put it but absolutely useless!! Don’t bother buying one it won’t work and you will get ripped off. A total scam!!! Hope the company folds I’m sooooo angry
16 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Simon, We appreciate you taking the time to share your experience. We're very sorry to hear that the product did not meet your expectations and that you feel this way. Please get in touch directly to our Customer Service team by emailing help@one4all.com or by calling 03700 84 4444. and they can assist you with the use of your card .
Really awful concept.
Really awful concept.
It is near impossible to actually spend these cards. They say you can use them online as a credit/debit card, but when you do, the company just delcines the card. Even if the amount you spend is less than or equal to the amount on your card.
Its likely their busienss strategy is just to make money selling cards, and then people give up on the cards and don't spend anything!
16 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Amin, I am sorry you are having issues spending your gift card online. I am reaching out to you via your Trustpilot account for further details, warm regards, the O4A team.
If I could give 0 stars I would
If I could give 0 stars I would.
The customer contact form does not work, the email address I was given gave no indication if the email had been received or not and although I got through on the contact number I have no resolution to my issue - a card I have attempted to spend on via an online retailer - the retailer not being given the funds by one 4 all despite my balance being more than the amount.
Do not trust this as a gift giving experience - it just leads to hassle.
14 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi TJ, Thank you for sending the information, via Trustpilot. I have passed it onto Customer Care and they will be in touch with you by email shortly, warm regards, the O4A team
i tried to redeem my gamer version for…
i tried to redeem my gamer version for an xbox gift card and it wouldn’t let me it also wouldn’t let me use anything other than euros even tho i’m in england it still won’t let me i’ve even tried amazon ive been trying for about an hour now and im very pissed of the app is also just sh*t get a fricking grip you waste of a company
13 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Kaydon, I am sorry this has happened to you. It is frustrating, I understand. please reach out to our Customer Services team via help@one4all.com or via phone at 03700 84 4444, warm regards, the O4A team.
Problem spending £100 All4one card
Having recently had a problem spending my £100 All4one card I contacted the company by e-mail and their response was much quicker than I expected.
I was advised that the card I had was expired and that was the reason I could not spend it.
I was told that a replacement £100 card would be sent in the next 7-10 days and as if by magic my new card arrived today as promised.
Thanks to Rudy R, Laura Velasquez and Daniella U and the whole team.
3 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Good morning, thank you for taking the time to leave us a review. We really appreciate your kind words and are pleased to hear that you have received your gift voucher. Enjoy spending it, warm regards, the O4A team.
Card is for multiple cinemas but…
Card is for multiple cinemas but voucher is not being accepted by any cinema , this is totally unacceptable!!
Never buy these just give cash as a present !
12 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Rod, I am so sorry you had this issue with our gift cards. I am reaching out to you via your Trustpilot account for further information so I can assist you to resolve this issue, warm regards, the O4A team
Zero stars
This company appears to be total scam.
Their contact number doesn’t work, just sends you round in circles, their online contact form doesn’t work, their password reset doesn’t work. My child has been digital gifts from this company and cannot use the funds. Please don’t use them and get ripped off like our family members have.
10 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi there, I am sorry you are having a problem reaching our customer service team. To be sure you have the correct number and email address, I will pop them here for you.
It is help@one4all.com or 03700 84 4444.
We are aware of the contact form issue and are working to resolve it.
When you call the number above please press 1 , then 1 again and *, you should get through to an agent then, but any issues doing that, you can also email them too.
I hope that helps you but please don't hesitate to get back in touch with us here if you need further assistance,
warm regards
The O4A team
Actually good customer service!!
The cards themselves are annoying to use and I'm glad to see them adopt the high value visa cards for employee benefits (ireland small exemption benefit). I couldnt use my saved cards for the purpose I had intended and was left with a high value over several cards. Very annoying. Customer service were really understanding and absolutely saved the day! Top service from the customer team! Shout out to Rudy, Elaine and Brandon!
10 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Karen, We appreciate your feedback and are sorry the card usage was troublesome. We're happy our customer service team, especially Rudy, Elaine, and Brandon, were helpful! We're glad they provided understanding support.
Such a waste of money!
It is so difficult to use these gift cards. If you use it online the balance on your card needs to cover the full purchase cost, it cannot be used to put towards the purchase cost as it is used as the payment card not a gift voucher. When I have tried to use it in store, it was not accepted. If you don't spend it within 18 months, they take 90p a month as a card management fee - for doing nothing! Such a waste of money.
9 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi CJ, We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of £0.90 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted so please reach out to our Customer Services team via help@one4all.com or via phone at 03700 84 4444.
If you are using the gift card in a store you can use it as part payment by informing the cashier of the balance on the card and by paying the remaining balance via alternative means. Most retailers can accept up to three forms of payment, but it does depend on each individual retailer if part payment is accepted.
This cannot be processed online. When spending online the balance of the gift card must cover the full transaction cost. Our apologies for the inconvenience caused.
A terrible experience
A terrible experience, they sent my voucher to the wrong address, I didn't call and couldn't speak to anyone. I tried filling out the form more than 20 times and it always gave an error. It's a real scam. They keep the vouchers for themselves and write false addresses, and when you try to contact them, it's impossible to contact them by phone or email. It's a scam, the vouchers were stolen. Eon gave me a £50 voucher and they took it. Eon says ask One4all and they can't be reached. They're both scammers. I don't recommend One4all or EON to anyone. 1 Start is to much they regret ----1000
9 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Teresa, We're very sorry to hear about the trouble you experienced with your voucher being sent to the wrong address and the difficulties you faced trying to contact us. We have reached out to you directly via your Trustpilot account in a request for further information so we can follow up and assist.
Don't use online contact form it doesn't work!
What is the point of online contact form when it doesn't load at the end just says error what an absolute waste of time for people filling it out to then realise it won't load after submitting, not everyone wants to speak on the phone! Already phoned a few days ago and still not resolved I don't want to phone again.
9 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Chelle, I am so sorry, we are actively working on a fix for the customer care form. However, yes I agree it is frustrating. I will raise it today again with management to see if we can get it working again asap.
I can offer you an email address if you prefer. It is help@one4all.com.
If you pop them an email with your full name, address, phone number to verify your account and the card ID number ( not the long card number) they will be able to assist you
warm regards
The O4A team
Rubbish- don’t bother
Wanted to spend £50 @ boots but you can’t use these as part payment só it’s just a nightmare - it has to be right to the full amount
Would recommend staying clear from these gift cards
9 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Katrina I am sorry you are having difficulties using your O4A card.
If you are using the gift card in a store you can use it as part payment by informing the cashier of the balance on the card and by paying the remaining balance via alternative means. Most retailers can accept up to three forms of payment, but it does depend on each individual retailer if part payment is accepted.
This cannot be processed online. When spending online the balance of the gift card must cover the full transaction cost.
Essentially a scam
Essentially a scam. It is almost impossible to spend money paid on to the card.
It makes me quite sad that a relative has spent money on this.
8 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Steven, thank you for your feedback and I am sorry that this has been your experience. I am sending you an up to date list of retailers to chose from and I hope that this helps you to buy something for yourself.
https://www.one4all.ie/retailer/spend-online.html
To spend online you can use up to the value of the card,
A Complete Waste Of Time!
A complete waste of my time. I have two of these pathetic gift cards and have given up trying to use them!
7 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Susan, thank you for your feedback and review. We want you to spend your gift cards, therefore I will reach out to you via your Trustpilot account and assist you further, warm regards, the O4A team.
Sister bought my son this to spend at…
Sister bought my son this to spend at JD sports (listed shop on card)
So difficult to use and will only let u redeem on exact amount or less. The football boots he wanted were over £100 and the card was £45. Therefore couldn’t be used!
Never known a gift card to be so bad!
Do not buy anyone this card
6 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Alison, We are sorry to learn of the issues you are having spending your card.
As our gift cards work off a Visa Debit platform, part payment is not available online. If you are using the gift card in a store you can use it as part-payment by informing the cashier of the balance on the card and by paying the remaining balance via alternative means.
Most retailers can accept up to three forms of payment, but it does depend on each individual retailer if part payment is accepted. This cannot be processed online. When spending online the balance of the gift card must cover the full transaction cost.
Had some issues originally but really…
Had some issues originally but really appreciate the quick response and resolution from the customer service!
6 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Good morning, thank you for leaving us a review. We are pleased our CS team were able to assist you, warm regards, the O4A team.
Utter rip off and an absolute joke
Utter rip off and an absolute joke! Taking money from people's card balance is fraud. It's theft in modern digital age, scandalous and simply should not be allowed!
6 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Lisa, we would be happy to investigate this and advise. Please get in touch with us via DM or email help@one4all.ie so this can be arranged.
Great
Never had a problem with these received many as presents. You just use it like any other regular gift card and never had a problem with any of the shops listed accepting these. So easy never even had to use their customer service so can’t rate on that.
5 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Megan, thanks for leaving us a review. We do appreciate it, many thanks, the O4A team.
Can't spend the whole balance lol
Can't spend the whole balance lol. I should clarify, you can't spend the whole balance because it's a pre-paid debit card, and you can only use one card per transaction online, so you need to spend the exact balance or not at all. This is intentional by them as they start taking 90p per month on unused balances after a while.
4 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi There, we would be happy to investigate this and advise. Please get in touch with us via DM or email help@one4all.ie so this can be arranged.
I wouldn’t even give 1 Star if they had…
I wouldn’t even give 1 Star if they had option for 0. Terrible customer service they literally don’t have idea what to answer for the queries. They do the delay for more than a week to reissue a card which was said to be done within 2 working days. When asked, they don’t have any answer at all.
2 avril 2026
Avis spontané
Réponse : One4all Gift Cards UK
Hi Sharon, thank you for your feedback. We are sorry you had an issue with using your card. I have reached out to you directly via your Trustpilot account to see what issues you are having.
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