OneAZ Credit Union Avis 

Recommended to this CU by my daughter who just worked with Eli as was looking to re-fi my present auto loan. Eli was amazing from beginning to end. He made this process extremely easy. Highly recommend him to others. Great asset to OneAZ.

In my mission to switch from my bank to AzOne I was assigned a Personal Banker at the Gilbert Branch. Her name is worth mentioning "Madison Mayorga" as I have never had such a receptive and attentive banker in my long history of banking. She welcomed me in with open arms, introduced me to the products that would help me achieve my goals and worked with me non stop until my goals were reached and I was happy with the end result!!! I am so happy to be a member with AzOne and even more comfortable knowing Madison is there when I need anything related to my financial health and well being!! Thank You AzOne CU and Madison for making banking personal again! I am happy I switched!!

Joanne was very polite and professional when getting all the relevant details. She guided me in a simplified manner to file my fraud report. She was kind had answered all queries professionally. She was empathetic to my card loss and guided me accordingly.

Kind employees eager to help. Marquelle Spellman made my day. A very helpful and polite person, who was there for me through the whole process. And Delaney Abajian from Prescott main office was very helpful as well. Felt like they went above and beyond for me. Thank you

Paul has been awesome!

Applied for an auto loan with OneAZ and got the best interest rate compared to other CU’s. Charlene was wonderful in communicating and explaining the process! She handled everything in a very timely manner and was just overall super great to work with!

I called for fraud on my account. Mikayla Meier helped me with my issues. She was very friendly, and helpful and didn't rush me or act like she was bored. If only everyone was as kind as she is the world would be a better place! Thank you,Mikayla Meier! I hope all good things for you!

I have always had a great experience at this bank. I have been banking with them for a few years now. I just opened another account yesterday, and the experience was just as good as the first time. Easy, professional, and quick! Yesterday I worked with Madison M., and she was phenomenal.

I went in to get some help with cards that were not working, and Matt and Zoe were kind enough to give me a hand! They did it with a friendly smile on their face and were not bothered at all that some of the issue was "operator error!" I have been with OneAZ for many years and have always experienced great customer service!

I recently completed a HELOAN with OneAZ Credit Union, and I couldn’t be more delighted with the entire experience. From start to finish, the process was smooth, transparent, and impressively efficient. Their rates were by far the most competitive I found—where else can you secure a HELOC around 6.5% with barely $200 in total fees? Plus, being a member with direct deposit opens the door to even more discounts, which was a great bonus.
I began my application in the third week of November with Vaughn Sells, who set the tone for the whole experience. He walked me through every step, provided a clear checklist of required documents, and made sure I always knew what to expect next. Claudia Flores, the loan processor, continued that same level of excellence. She was consistently prompt, kept me updated without me ever needing to ask, and made the underwriting phase feel effortless.
By the time I reached the signing appointment, my expectations were already high—but Madison Mayorga still managed to exceed them. I arrived 15 minutes early and was helped almost immediately. The entire signing took less than 15 minutes, and she even set up autopay for me on the spot and sent all documents electronically before I left.
It’s rare these days to find a financial institution that combines great rates with genuinely outstanding service at every touchpoint. OneAZ delivered exactly that. I’m extremely satisfied and would recommend them without hesitation. I know which bank I will go to for any of my future banking need.

Working with Madison has been so amazing! While switching institutions she made our experience so quick and painless. Even when we had to come back multiple times for things on our end. She was great and always happy to help us!

I had the opportunity to work over the phone with representative Patrica Reyes. Patricia was an exceedingly knowledgeable and compassionate help in my case of stolen identity and assisted me with stop payment process. I could tell she truly cared and those are the hallmarks that make ONE AZ- my choice of credit unions-

Erica Byrd is by far the epitome of what exceptional personal banking looks like. She is the reason we stayed during the transition.

Alyssa was very attentive to my question! Great customer service! 👍

I recently worked with Marilyn Ramos at OneAZ Credit Union to finance my vehicle purchase, and I could not be more impressed with the experience. Marilyn provided prompt service from start to finish and was extremely responsive to every question I had along the way. She made the entire process smooth, clear, and efficient. We were able to complete everything in just two days! I drove the car home on Day 2!

Marilyn’s professionalism truly set her apart. I am grateful for her support and highly recommend her to anyone seeking financing assistance at OneAZ Credit Union.

Thank you, Marilyn!
-Jules

Marisa Felix is all I can say , u got a problem ask for her she is fast and amazing and so nice. I struggled today for a long time. She fixed my issues in 4 mins. She was so fast ,knew exactly what I needed and fixed my issue. Ty so much Marisa Felix. Your the best.

Eli Andujar is who I was lucky enough to work with.
Applying for a loan is intimidating but he made things extremely easy, explained everything thoroughly, and left me feeling like he had my best interest at heart. I cannot say enough good things about him and his customer service! 5 stars is not enough! Thank you Eli!

Eli was a great help. He answered my questions and resolved my matter quickly.

Eli was great! Always returned calls and emails

Michele is fantastic. She was able to create for me a way to get my Zelle Business Receipts into my Business account without have a direct line to Zelle. She is a Genius!!!!! You are so lucky to have her in your employ. She is VERY patient, persistent and very knowledgeable. She does not give up until she solves the problem. SHE IS FANTASTIC!!!!!
VL