Onebeautyworld.com Avis 

334
•
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Receive my merch in an efficient & timely manner. This particular item I couldn’t find at any beauty supply store here in west palm beach. I wanted it so bad I just ordered it . The unicorn braiding h... Voir plus

Noté 5 sur 5 étoiles

I spoke with Zach and he was so helpful!!! My daughter has alopecia and wears a wig every day so Zach provided me with assistance to ensure we could order a wig that is economical yet looks like real... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

do not order from this website, very sketchy. they don’t respond to emails and forwards all calls to voicemail. order randomly cancelled and money has not been refunded, placed a second order and the... Voir plus

Noté 1 sur 5 étoiles

Paid for 2 day shipping. Didn’t receive tracking info or package until after I disputed with PayPal. The people from customer service online chat lied to me then ignored me the next day. You can’t rea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires
  2. aussi dans
  3. Fournisseur d'extension de cheveux

Écrit par l'entreprise

A Florida based, family-owned, and run Online Beauty Supply portal since 2017. We work with selected and best quality Wigs, Hair Extension, Braiding Hair Brands with focus on providing best customer service in the business.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

334 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,6

Tous les avis

(334)

5 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Bad Service....

Place order November 3, Here we are December 15,2025 NOTHING! I oder from you guys twice before NO PROBLEM. What's going on. I call no one answer/ no tracking number/ no email.

15 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Placed order 11/11/2025

Placed order 11/11/2025. Have never received merchandise. They won't answer emails and phone calls are never returned. Finally had to contact my financial institution to get mt money back.

14 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I would give them a 0 if I could

I would give them a 0 if I could. Been almost a month and no order update. Tried emailing them multiple times and call the phone number which gets forwarded to voicemail. Now I can't even access the website to check the status. So unprofessional!

8 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

SKETCHY WEBSITE

do not order from this website, very sketchy. they don’t respond to emails and forwards all calls to voicemail. order randomly cancelled and money has not been refunded, placed a second order and the same thing is happening again. both times i never received an order confirmation email as well. terrible company.

20 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

FINALLY

I placed an order on June 9,2025 and I finally received my order on 9/21/2025, this is after requesting a refund, making a complaint with BBB. No response from the seller except one time when they told me the order was shipped and I looked it stated "processing" and they were waiting for a tracking number. To tell you the truth after waiting so long I gave up on receiving the wig. It finally came. TERRIBLE

28 août 2025
Avis spontané
Noté 1 sur 5 étoiles

I placed an order June 30th 2025 I have…

I placed an order June 30th 2025 I have still waiting on my product I have yet to receive I've emailed the company three times I've got response once telling me that the company is holding my products that should have been shipped out a long time ago I asked him to refund my money and I have yet to wait for it this is not a good company to order from because they don't reply back in a timely manner and they don't send their products out like they should

30 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Hello I placed a order on June 11 its…

Hello I placed a order on June 11 its July 7 still no product or shipping info. They keep saying it will be shipped this week. They are a SCAM THEY ARE IN FLORIDA IT DOESN'T TAKE THAT LONG TO GET PRODUCT. I WILL BE WRITING THE BBB.

6 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Stay away! Save your Money!

First of all I placed my order on May 17th and it is now May 28 and I still have not received my order or has it been shipped. Reached out to them last week and they told me it will be mailed out this week. Couldnt give me a day or anything. Fast forward to today still nothing has been shipped. I advise you to stay away!

28 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

I don’t even want to give one star

I don’t even want to give one star! This website is a scam! I wish I had read reviews before I ordered from onebeautyworld. I ordered a wig from them on March 19, 2025. A week or so later I received an email from a representative named “Blake” stating that that unit was discontinued and not available. I was told I could choose a different wig, which I did. I waited and waited, but never received a tracking number. I finally contacted “ Blake” and told him I hadn’t received a tracking number, and that the wig I was told is discontinued, is STILL listed on the website. He said that the wig I chose as a substitute would ship that day, and that he instructed the “team” to remove that wig from the website that he told me was discontinued. Today is 04/05/2025. That wig is STILL listed on the website, my order still says PROCESSING, and I still don’t even have a tracking number. DO NOT BUY ANYTHING FROM THIS WEBSITE! ONEBEAUTYWORLD IS SCAMMING AND RIPPING CUSTOMERS OFF. I am demanding my money back now, and I told “Blake” he and Onebeautyworld should be ashamed of themselves, and that I am calling my bank, and reporting them to the bbb. BEWARE!!!!

19 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Less then one star

Less then one star, horrible,fraud,scam page do not buy nothing there,they just take your money and left you waiting for ever I just get in touch with my bank and then they give me my refund!!!

15 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

This place is a scam

This place is a scam. They kept sending me the same message that my item would ship, and it never did. They were dumb enough to send me a message saying my package would ship on Feb. 18th when it was Mar. 12th. Beware!

5 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

ONE Star only to make my point!

ONE Star only to get and make my point about the place. Horrible customer service. Posted item they don’t carry, took 3-weeks for them yo say wasn’t in stock and another 2-weeks to refund after I threatened with contacting my bank. Then Customer Service sent me a snobby email about I Need to LOVE MYSELF.
They are a joke and I DO NOT RECOMMEND THE HASSLE.

5 février 2025
Avis spontané
Noté 1 sur 5 étoiles

JOYCE BUCHANAN,

JOYCE BUCHANAN,

Thank you for your order at ONEBEAUTYWORLD

Once your package ships we will send you a tracking number.

You can check the status of your order by logging into your account.

If you have questions about your order, you can email us at…(site made me remove email) or call us at 7868225345. Our hours are 9 AM to 5 PM.

Your Order #000026617
Placed on Jan 9, 2025, 11:41:58 AM

Billing Info
JOYCE BUCHANAN

Shipping Info
JOYCE BUCHANAN
Flat Rate - Fixed

Items Qty Price
Illuze Rod Poppy Synthetic Hair HD Lace Front Wig Nutique
SKU: IRPSHHLFWN-TTN1B/27-1

Select Color
TTN1B/27
1 $34.99
VALENTINO Freetress Equal 5" Lace Part Wig
SKU: FT-VALENTINO-LW-FF GLD BRN

Select Color
FF-GLD-BRN
1 $29.95
Subtotal $64.94
Shipping & Handling $7.99
Grand Total $72.93

No update on order as of 1/13/25, the merchant does not respond to emails; phone rings to a voicemail with no return call.

Requesting a refund/ return payment to credit card and cancel the order

9 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Beware of One Beauty World!!!!

I placed an order with One World Beauty on December 13th for three wigs in different colors, totaling $111.00 This was my first experience with the company and my absolute last.. and it has been an complete nightmare.....

After placing the order, I waited three business days without receiving any tracking information—only the order confirmation. I contacted their customer service within five days and was assured by a representative that I would receive my order and tracking details within three days. Neither arrived.

On December 18th, I followed up via email, asking for updates. I received a vague response saying I would have my package within five days. Again, nothing arrived. By December 24th, despite multiple attempts to follow up, I still had no tracking number or package. At this point, I was told that I would receive my order by January 6th because they are a third-party processor and had to wait for products from their supplier.

This level of unprofessionalism is unacceptable. I’ve ordered from other companies on the same day and received my packages within five business days. This company, however, seems unorganized and unreliable.

Save yourself the frustration and avoid ordering from this company. If I don’t receive my package by January 6th as promised, I will be filing a claim with my bank and taking further action. A truly disappointing experience!"

12 décembre 2024
Avis spontané

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