Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Awful service, cancelled my insurance which they said I didn’t do but funny enough took money out not from the date they should’ve got 15 days later not 14 so I couldn’t claim it back! Disgusting serv... Voir plus

Noté 1 sur 5 étoiles

Spoke to one of the representatives about buying a car in cash which he said was fine. Put down my deposit for the car and received all the service details a long with further information on the p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolute and complete professionalism whilst dealing with 1 Click Cars. Never a problem to change the vehicle, finance figures etc. Very fast and efficient communication from all the staff who c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Trustworthy! Recently I bought a new Jaguar XF from One Click Cars. The staff in this dealership are well trained and extremely professional. The sales representative assisting me with the pur... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Buy your perfect car online | 14-Day Money-Back Guarantee | Delivered to your doorstep | Car buying made simple


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

129 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Awful service

Awful service, cancelled my insurance which they said I didn’t do but funny enough took money out not from the date they should’ve got 15 days later not 14 so I couldn’t claim it back! Disgusting service! My husband had the same situation but is company took the money out two days later and therefore refunded it one clicker obviously crafty

28 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding Service from Isabelle Maher

Outstanding Service from Isabelle Maher

I had an exceptional experience working with Isabelle Maher as my finance broker for my new vehicle. From start to finish, she was professional, knowledgeable, and incredibly supportive. Isabelle took the time to explain every step of the process clearly, making what could have been overwhelming feel smooth and straightforward.

She was proactive, always quick to respond, and consistently went above and beyond to find the best finance option for my situation. Her friendly approach and genuine care made the entire experience stress-free.

I’m extremely grateful for her hard work and dedication. I couldn’t recommend Isabelle Maher more highly to anyone looking for a reliable, trustworthy, and outstanding finance broker.

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I was assisted by Isabelle to find my…

I was assisted by Isabelle to find my car and I couldn’t of asked for anyone better she sourced the exact spec car I wanted and all the customisations put on aswell i didn’t have to worry one bit because i got regular updates from her i would definitely recommend one click cars and try and go to Isabelle if possible

2 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam. doubled my insurance price while i have had no claims. only able to web chat with them as well ridiculous!!

24 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Very transparent and knowledgeable! Happy customer

I recently bought a car from One Click Cars and I’m super happy with my experience. Hesam was the one that took care of me and was extremely knowledgeable and friendly. He took into consideration all my requirements and didn’t disappoint with the selection he provided me. He was transparent about all the costs and fees associated with the purchase and made sure I felt comfortable with every step of the process. The continued customer service has been exceptional and I would highly recommend Hesam and One Click Cars to anyone in the market for a new car!

25 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

I got a car 5 months ago and was told…

I got a car 5 months ago and was told everything is crystal clear and good , now got it serviced and told by the mechanic that tyres are worn out brakes with battery, whole car is faulty and now one click cars is saying everything is due to wear and tear whereas i just drive 10 miles a day , i trusted one click cars and they disappointed me and all these repairs are costing me 1000£+ in just 4 months time , utterly disappointing

9 février 2023
Avis spontané
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Réponse de One Click Cars

Hi Masood,

We thank you for your feedback and apologise for any inconvenience you may have faced.

We try and assist all our customers to the best of our abilities, and we ensure that we are fair and transparent when dealing with complaints raised. We carry out a multipoint health check on all our vehicles prior to purchase and also offer a 14-day money-back guarantee giving customers enough time to inspect vehicles.

In regards to the points you have highlighted, there is no warranty that covers serviceable items or wear and tear. The garage informed you that the tyres and brakes are currently only advisories and do not require a replacement or a repair at this stage. The mileage covered on your vehicle is over 3,000 miles and the vehicle has been in your possession for 5 months, up to now no actual faults that warrant a replacement have been issued to us.
We have also advised that the battery can sustain voltage loss if left on overnight and that certain components we have no control over as unpredictable situations can arise such as serviceable items that may need repairs in the foreseeable future.

All that we have agreed since the purchase of this vehicle has been honoured by ourselves and we have tried to assist and explain our resolution as best as we can. As discussed we are happy to help where we possibly can and unfortunately, this circumstance is out of our control as customers are expected to maintain some parts when and if repairs are required at a later date.

Your feedback is appreciated and will be used to improve our services. We will try and make the information and our policies regarding serviceable and wear & wear items more accessible to our future customers. 

Thank you for your time.
One Click Cars

Noté 5 sur 5 étoiles

Vehicle purchase

I recently purchased a vehicle from One Click Cars.Very helpful and excellent service from Stephen and Hesam.Any problems were quickly dealt with.Would definitely recommend. Mr T Hughes

30 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

I am so excited to drive my very first…

I am so excited to drive my very first car in the UK as a new driving licence holder. A special thanks to Hassan for finding me a really nice car, better than I expected. I would say One Click Cars is one of the best online car dealerships in the UK. It was a really smooth process from the beginning to the end, even though it was a financial deal. I would highly recommend One Click Cars. Wherever you're from, they will just deliver your dream car to your doorstep. Thank you, One Click Cars.

1 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Jess and Hassan were diligent and…

Jess and Hassan were diligent and courteous throughout the sales process

25 mars 2022
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Réponse de One Click Cars

Hi Zayd,

Thank you for your review!

Kind regards,
The One Click Cars Team

Noté 5 sur 5 étoiles

Very helpful and excellent service

Very helpful and excellent service. Any problems were quickly dealt with all in all very helpful. Would definitely recommend

22 mars 2022
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Réponse de One Click Cars

Hi Daniel,

Thank you for the kind words, if you need anything else please let us know!

Kind regards,
The One Click Cars Team

Noté 5 sur 5 étoiles

Jessica was very helpful along the…

Jessica was very helpful along the whole process would definitely recommend

12 mars 2022
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Réponse de One Click Cars

Hi Jonathan,

Thank you so much for the review!

Kind regards,
The One Click Cars Team

Noté 5 sur 5 étoiles

It was a good experience for me

It was a good experience for me. One Click Cars helped me to fulfill my desperate ambition. Thanks to the entire team especially thanks to Jessica.

5 mars 2022
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Réponse de One Click Cars

Hi Linto,

We are glad to hear this! We hope to do business again with you in the future!

Kind regards,
The One Click Cars Team

Noté 5 sur 5 étoiles

Excellent service and they gave me…

Excellent service and they gave me updates every step of the way.My car had a fault when they were about to deliver it.They took it back and got it fixed quickly.Jessica was really helpful and friendly.I will definitely recommend one click cars to my family and friends.

2 mars 2022
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Réponse de One Click Cars

Hi Amanda,

Ourselves and Jessica really appreciate the kind words! We hope to hear from you and your family again in the future...

Kind regards,
The One Click Cars Team

Noté 5 sur 5 étoiles

Your service was excellent.

Your service was excellent.
You are so fast and efficient.
I am really enjoying my new car keep on the good work.

16 février 2022
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Réponse de One Click Cars

Hi Precious,

Thank you for the review!

Kind regards,
The One Click Cars Team

Noté 5 sur 5 étoiles

Brilliant company to deal with

Brilliant company to deal with. Quick and friendly staff. The arrangement of delivery was amazing and the swap over from my previous vehicle to my new one was quick and easy. I started the process to part exchange my car on Thursday and I received my new car on Monday morning delivered earlier than my expected time which was lovely. Would definitely recommend One Click Cars :)

8 février 2022
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Réponse de One Click Cars

Hi Amiee,

Great to hear you were impressed with our turnaround time :)

Kind regards,
The One Click Cars Team

Noté 5 sur 5 étoiles

Excellent Service Provided

I was served by Luke who made the process of buying a car very seamless and pain free. I had my reservations about buying a car online but after this experience will definitely be using onceclick again. Great service by Luke and car even better than i expected.

7 février 2022
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Réponse de One Click Cars

Hi,

Thank you for the review! We will pass this onto Luke...

Kind regards,
The One Click Cars Team

Noté 5 sur 5 étoiles

being hard of hearing i almost gave up…

being hard of hearing i almost gave up trying to get a car but one click helped me every step of the way by email they were fantastic and let me know almost instantly how my application was doing any questions answered straight away cant fault the service brilliant

4 février 2022
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Réponse de One Click Cars

Hi Anthony,

We are so happy we could accommodate you! This review is truly amazing. If there is anything else you need, please let us know.

Kind regards,
The One Click Cars Team

Noté 4 sur 5 étoiles

I liked the service of one click car…

I liked the service of one click car very responsive and carefull for customers.i am really happy to have car in my budget.Thanks to all team members who helped me.

26 janvier 2022
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Réponse de One Click Cars

Hi,

Thank you for your review!

Kind regards,
The One Click Cars Team

Noté 5 sur 5 étoiles

You were very helpful in ensuring…

You were very helpful in ensuring everything went smoothly and kept me informed about everything what was going on
Just want to say thank you

21 janvier 2022
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Réponse de One Click Cars

Hi Rache,

Thank you for the review, it really helps!

Kind regards,
The One Click Cars Team

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