OneGarden Avis 

Have now used this company twice, once for 6'x6' fence panels and then 3 months later for diamond lattice trellis. On both occasions, product quality was superb, delivery first class, price brilliant, and all delivered on time, and for free. my property is greatly enhanced with the use of this company.

Very pleased with whole process and product. Just ordered another. Thanks.

Wood arrived heavily knotted, chains on the swinging chair also arrived rusty. Awful customer service. The product was Not worth the money imo, poor quality wood and poor after sales support.

Hard to write a negative review tbh. Unfortunately, the company is misleading on delivery dates. Ordered an item and clicked delivery date. Received a call a week later advising this could not be met by the manufacturer. Agreed further date. Received confirmation delivery texts up to and including the delivery day. Then received telephone call advising order could not be delivered for another 3-weeks. So very frustrating. Sadly a previous order was delayed too. It is good when companies are successful but not when fulfilment can not be achieved.

6 hours late for delievery did not come wrapped up had missing parts which im being told will take a week to arrive so my untreated log cabin will sit in pieces in garden being rained on for a week no compesnation offered or even an apology terrible company wont use them again

Shire garden house supplied and erected.
Erectors arrived on appointed day but no prior indication of arrival time as per website info.
Good efficient work with no faults and good squareness of doors, windows and sides.
Friendly and efficient service.
The quality of the Shire garden house is excellent with no gaps or knots in the wood. I was considering painting after protection but I will now seal with clear preservative.
Only one issue: Unable to give the underside of the base more than one coat of protection due to same day delivery and erection.

Great product at a good price, will b using them again in the future 👍

Bought a Shire garden shed through One Garden. It arrived with holes in the sides , pieces dropping off as the nails had been hammered in too hard and the wood had split and cracked the wood and on the back panel the nails hadn't even connected with the framework thus nails sticking dangerously out of the side. I have been on to Shire and they talk nicely and do NOTHING. I was told to fill the holes in with wood filler ! One Garden need to disassociate themselves with this company as it is doing their reputation no good whatsoever. Photos can be provided

Pleased with my experience with this company. The bench arrived in good condition and quickly with updates on status of delivery. Flat packed with minimal packaging and was easy to assemble. Accurately described and depicted. Overall, a very good service.

Recently bought a large Shire Corner Shed. Delivered on time as promised. Quality for the price is very good and it has made a real feature in our garden.
great service and recommended.

Great shed, great delivery 👍

Shire Tuscany EVO 120 Double Door Plastic Shed

Good product, price and delivery.

Delighted with the quality and value of the Rowlinson Traditional Lap Gates that I ordered from One Garden. The customer service and delivery were also excellent.

Had a garden arch delivered. Very pleased nice quality, solid. Quick delivery.

Bought a great cold frame. Very good value and excellent service

Fantastic product, great service, certainly use this company again

I recently bought two Cambridge planters in the sale, delivery was free and I was able to track delivery. Good communication throughout and the two drivers delivered to my chosen area in the garden. Simple to assemble by myself as all holes pre drilled. Planters very sturdy and will look very attractive once planted.

Very good order processing and delivery of a high quality large cold frame.
I would not hesitate to purchase from them again.

We were very satisfied with the quality, price and service provided by OneGarden and would definitely use them again and are more than happy to recommend them.

I brought a playhouse from OneGarden. There were several parts that were the wrong size than those specified in the instruction manual. The delivery was late on a Friday and when I contacted them about the error they eventually denied all fault. They washed their hands at sorting out the wrong parts, denied all liability and were rude and unprofessional to deal with. Blamed the manufacture ( which i do understand) but equally we brought the house from them so they should help sort it out. We had photo proof of the issues and still they denied all responsibility. It was a shame as the playhouse was nice but we had to source the correct parts ourselves and it ruined the experience/ meant it was very expensive overall. In the end they offered a 5% refund but it felt like a kick in the teeth. I wouldn’t recommend buying big items from them for this reason just in case there was an issue with it.