Customer service experience was absolutely terrible. It was insulting. They refused to answer any questions as simple as what is my order number. Run from this service. The worst corporate and... Voir plus
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I submitted court forms online and they were rejected by the court. Tried again and rejected again. Apparently there is very specific formatting and upload requirements that aren’t highlighted d... Voir plus
They do not generate a proof of service when e-filing this is a basic thing that multiple other e-filers provide. When I talk to support they blamed it on rules of court but could not point me to an... Voir plus
Horrible SERVICE! You DO NOT want to use their services. THEY ARE VERY UNORGANIZED. They created second case numbers on multiple cases due to their incompetence. They promise resolution and keep you o... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com
Coordonnées de contact
Petaluma, Etats-Unis
- 1-800-938-8815
- support@onelegal.com
- onelegal.com
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Gap in Service Offering
I have used OneLegal virtually since it started doing business and have been pleased with its service and its personnel until I discovered this gaping hole in its service offering. Despite offering filing services in virtually all of California's civil and criminal courts, it does not offer any filing services in any of the California administrative agency tribunals -- not the State Bar Court (two venues - LA and SFO) or the Office of Administrative Hearings. That is unacceptable.
Always fast & reliable
Always fast & reliable. It would be helpful if when viewing the list of previously completed orders it had a section for the name of the doc that is being filed/srvd....
Best service and fast!
One Legal is a very useful
One Legal is a very useful, user-friendly service for filing.
A few times I have had to follow up on…
A few times I have had to follow up on some process service requests that there was some miscommunications within One Legal, but those were quickly resolved.
Everything worked seamlessly
Everything worked seamlessly. No issues. Thanks
I have used OneLegal several years ago…
I have used OneLegal several years ago when e-filing became mandatory for Orange County Superior Court Complex cases. Top of the line service.
Very helpful and produce excellent…
Very helpful and produce excellent service.
The process of filing documents with…
The process of filing documents with the courts was very simple and quick.
UNTRUSTWORTHY!!!!
this company tricks you into believe you are paying 1 price then proceeds to send you a bill for 4times that amount. and when you try to speak to someone regarding this they call you a liar. I know what I agreed to pay for and it was $40.00 and Bam my bill turns out to be $155! they proceed to tell me they don't offer a process service for $40 which is a complete lie. I would have NEVER agreed to pay $155. don't trust this company unless you can afford to be ripped off!

Réponse de One Legal | An InfoTrack Company
Excellent value
Very efficient, communicative, and professional. I needed to serve process and deliver the results to the court. Considering the value of my time, using One Legal actually saved me money.
I have had nothing but positive…
I have had nothing but positive experiences with One Legal. Whenever I've had a question re filing I can call the help line and someone is immediately able to assist and walk me through it.
Excellent
Excellent, reliable service at a reasonable cost. Personalized, professional attention. Highly recommend!
Their customer service is outstanding…
Their customer service is outstanding and their prices are more than reasonable. After using other e-filing services (in other counties), One Legal is heads and tails above all of them!
One Legal is Number One in the Industry
This is the best online filing/process service out there. One Legal's services are superior and their Account Manager, Jerry Gregg is the best. One Legal keep up to great work.
One Legal staff is well informed and…
One Legal staff is well informed and helpful. They are top notch.
The only reason One Legal doesn't get 5 stars is they do not put the client's name on each and every document. If they do that, they will get 10 stars from me!
Brian Sheppard
I was very happy with the work
I was very happy with the work. One Legal people are competent and friendly.
I get good personal assistance and…
I get good personal assistance and service when needed, and First Legal regularly updates me.
Excellent!
Excellent!
One Legal is always there to lend a hand and very supportive, especially in the beginning when we first started using it. It's just so easy to do everything from serving documents (with large proofs of service) to filings. And it is the most efficient way to get the job done as One Legal is very reasonable.
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