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Lisez les avis des autres

Noté 5 sur 5 étoiles

We used only the taxi service - three times during our trip. The customer service team were fantastic and I wasn't waiting longer than a few minutes for a response. All drivers we had were friendly an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lots of activities packed into one day was a plus for us with convenient hotel pick up and drop off. The river rafting was a blast, the ATV ride was good, especially for beginners with some exciting h... Voir plus

Noté 5 sur 5 étoiles

That was a great unforgettable experience. My parents were so happy to see the elephants. It was their first time seeing and riding them. I am very thankful for Online-Phuket for organisin... Voir plus

Noté 5 sur 5 étoiles

This was our first time trying a bundle package like this one, and we were very happy with it. The Online-Phuket really does allow you to save a bit of money, even if you don't use all the services in... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. Agence de visites touristiques
  3. Agence d'excursions
  4. Agrégateur de voyages

Écrit par l'entreprise

Online-Phuket — a popular tourist service in Phuket. We offer a variety of services: tours & activities in Phuket, taxi to/from Phuket airport, shared & private transfers from Phuket, visa services etc. We look forward to your feedback.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

43 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Unforgettable trip

That was a great unforgettable experience. My parents were so happy to see the elephants. It was their first time seeing and riding them.

I am very thankful for Online-Phuket for organising this trip.

I highly recommend using their service, you won’t regret.

Sincerely,

Your lovely client :)

16 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

It was a great experience

It was a great experience, we caught a lot of fish and enjoyed the delicious food cooked by the Captain. Last but not least we loved the opportunity to dive into the crystal clear sea.

26 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Unique experience

Very nice. They are professional, security is on fleek. And the expérience was very unique for me. Amazing day. Than you

David T
Visited 15/08 at 10 AM

15 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Phuket to Koh Rok

We are a family of 4. We did a trip from Phuket to Koh Rok. Booked with Online-phuket.com. Everything was great, instant confirmation with email, pick up on time, fair price compare to local agencies, and the trip was great. 5 stars!

26 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

The staff was great

The staff was great, I got the tour where I got the chance to ride the elephant, white water rafting, ATV, and see a waterfall for a great price. I would highly recommend them.

20 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience with great guide

Amazing experience with great guide. We enjoyed every moment of the trip. Recommending the agency. They came on time to pick us and all the trip was great!

11 avril 2025
Avis spontané
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Réponse de Online-Phuket.com

Thank you for your positive feedback! We're happy to hear that our service met your expectations.

Noté 5 sur 5 étoiles

Cool & amazing

Punctuality, organised schedule with
a lot of activities.In addition a knowledgeable guide made this tour
more comfortable & relaxing.

It's a reliable company & I can recommend tourists to join them with their families & friends.

18 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Tours

Lots of activities packed into one day was a plus for us with convenient hotel pick up and drop off. The river rafting was a blast, the ATV ride was good, especially for beginners with some exciting hills and river crossings. The snake show was very well done with great staff as was the Elephants. You can tell these animals are well cared for. Overall, we took 2 day trips with online-phuket.com and thoroughly enjoy both of them. I highly recommend!

26 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Genuinely AMAZING experience and organisation!!

Went to Similan islands with this agency on an Early Bird tour. It was an amazing experience, it was very well organised , stops were efficiently time-boxed and we were on time on every stop.
I really liked the organisation, we didn’t have too many stops, we had enough time on islands for relax and on 2 snorkling sports for swimming.

The boat was very comfortable, we didn’t come back wet (as it usually happens on speedboats), it was very nicely driven by the captain which was a very pleasant surprise for us :) .

We were well informed about the spots, what to see, how better to experience, where to go first to avoid crowds , even how to shoot videos under the water . Guides were super super informative, giving us very helpful hints on every step- which was very appreciated. They were also very caring, checking if we felt well and gave us medicine and some liquid when it was a bit bumpy in the sea to not feel sick. We felt well taken care of during the entire trip. Both guides Stas and Jack were amazing!!
Food was very good as well.
The only thing is that we have left the pier with a delay and arrived at 8:10 to the Similan islands, instead of 7:30, which gave us a bit less time on the first island, but we still were the first company to arrive and it was a detail compared to all the good stuff on this trip. I’m very happy - it’s absolutely worth the money and would recommend further! Thank you!

24 février 2025
Avis spontané
Noté 3 sur 5 étoiles

We booked a trip with english guide for…

We booked a trip with english guide for a a 1 day tour Khao Lak safari. Payment and booking was great, no problem at all! Pick-up from hotel was suppose to be between 07:40 - 08:10 so we get up early to be in time. The guide send message in WhatsApp and told they where late, like 55 minuter. The bus came 09.10... A couople was late..
We got a nice guide and he explained well in Russian but for the 2 of us who wanted an English guide it was more like "Now we're going to do this and then this".
First stop was at Suwan Kuha Temple. We got to see monkeys but could not come in and see the temple as it cost money. No big money but they said everything would be included in the price of our tour.
After that a we was driven to the mini-zoo. It was horrible to see the animals in this condition and we could have done without it.
Trip goes on.
We went on to a small canal to ride bamboo-boats for about 15 minutes through the "jungle". It was not a real jungle more like a little forest and small canal made for tourists and these boats.
Keep going.
The elephant trekking about 15 minutes.It was nice and enough!
It says in the ad that we would have a spa with the elephants for 15 minutes. The 15 minutes included all 17 participants on the bus. 2 minutes to take photo in the water together with the elephants and thats it. Finaly we was served a big lunch after seeing a babyelephant show for 2 minutes.
Well thats it. The waterfall could not be seen cause it had not rained for a long time and therefore there was then no water in the waterfall.
After all...
It was nice to see all these things, for sure but the disappointment of not getting a guide who could talk to us even though we booked an English guide and also the delay in the morning makes me rate the company 3.
Would I do it again? No I dont think so, cause I pay alot and I'm not sure it was worth all that.

The busdriver took great risks when he drove and sometimes you wonder if he had a deathwish and endangered the lives of us on the bus.
Finaly, I must say I liked the nice guide after all, he really tried.

14 février 2025
Avis spontané
Noté 5 sur 5 étoiles

The planning and ongoing communications…

The planning and ongoing communications with Online-Phuket for the better part of our vacation were excellent. We booked an Elephant care package at Elephant Jungle Sanctuary in Phuket. This tour exceeded my sky-high expectations. I sensed staff at the park genuinely cared that elephants have good conditions for life.

21 août 2024
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Réponse de Online-Phuket.com

Hello, thank you for your trust and feedback

Noté 5 sur 5 étoiles

It was easy to book a transfer to Phi…

It was easy to book a transfer to Phi Phi from Phuket. The driver picked us up at our hotel in Patong, and dropped off at the pier, there we got ferry tickets to Phi Phi. In 2 hours approx. we've got to Phi Phi Don.

1 août 2024
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Réponse de Online-Phuket.com

Hi, thank you for your feedback

Noté 5 sur 5 étoiles

Hello

Hello, I want to share my impressions about Online-Phuket service. We booked 5 Pearls of Andaman at this website. It was amazing 2-day trip to James Bond Island. Hong, Krabi, and Phi Phi. We had accommodation in Phi Phi Don at the simple but comfortable hotel. We had many stops at beaches and lagoons during 2 days, sometimes we wanted to stay longer at some places but had to go to the next stop. That's why we consider a private boat trip for our vacation next year.

2 août 2024
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Réponse de Online-Phuket.com

Hello, thank you for your time and trust to our service

Noté 5 sur 5 étoiles

Thank you for your transfer service from

Thank you for your transfer service from Phuket airport to the hotel and back from hotel to airport, it was a comfortable and fast trip, we had the whole minibus, the driver was kind enough to make a short stop to exchange money.

2 août 2024
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Réponse de Online-Phuket.com

Thank you for your feedback, we are glad always to be helpful

Noté 1 sur 5 étoiles

What a dump

What a dump. This places nears Bali's level of nasty. Rough, uneven and dangerously narrow "pavements", piles of rubbish strewn in obstacle course like barriers all over the place. Additionally, the smell of raw sewage permeates most streets walked. Traditional marketeers and their authentic Thai wares have swept away and replaced with Chinese junk sold by Indian vendors. Imagine the stomach churning stench of used toilet paper you must store because you can't flush toilet paper down the loo. Sorry folks, but if you're looking for a culture drenched experience go elsewhere. However, if you're looking for drunken and drugged louts, constant solicitation for happy ending massages and a dirty grubby unkempt streetscapes then Phuket is for you.

19 juillet 2024
Avis spontané
Logo de Online-Phuket.com

Réponse de Online-Phuket.com

Hello, dear Andy, it is a page for reviews about online tourist service Online-Phuket.com. Did you book any service at our website?
As we saw you have posted here review not about our service. You share impressions about your visit to Thailand, but not using of our service. Pls publish your post at the relevant page.

Noté 5 sur 5 étoiles

Good online agency

Good online agency, offers many tours at a good price. 2 weeks in south Thailand I ve done many tours with them. I recommend.

4 avril 2024
Avis spontané
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Réponse de Online-Phuket.com

Dear Nathalie Martins, Thank you very much for using our service

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