We used only the taxi service - three times during our trip. The customer service team were fantastic and I wasn't waiting longer than a few minutes for a response. All drivers we had were friendly an... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Lots of activities packed into one day was a plus for us with convenient hotel pick up and drop off. The river rafting was a blast, the ATV ride was good, especially for beginners with some exciting h... Voir plus
That was a great unforgettable experience. My parents were so happy to see the elephants. It was their first time seeing and riding them. I am very thankful for Online-Phuket for organisin... Voir plus
This was our first time trying a bundle package like this one, and we were very happy with it. The Online-Phuket really does allow you to save a bit of money, even if you don't use all the services in... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Online-Phuket — a popular tourist service in Phuket. We offer a variety of services: tours & activities in Phuket, taxi to/from Phuket airport, shared & private transfers from Phuket, visa services etc. We look forward to your feedback.
Coordonnées de contact
Phuket, Thailande
- +66 2 026 1266
- online-phuket.com
We booked the taxi to Phuket airport
We booked the taxi to Phuket airport, the driver was very kind and good guy, we think Online-Phuket provides the cheapest rates in Phuket
21 octobre 2018
Avis spontané
STAY AWAY!!
I booked a ferry transfer and pick up with them. My pick up was due between 7-7.30am, therefore i was waiting from around 6.55am. I rang them and e-mailed at 7.40am. They told me to wait while they contacted the driver. I waited 15 minutes then tried to call twice but they didn't pick up. I got a call from them at 8.25am saying the car had broken down. They offered me an alternative pick up at 12.30pm. I took this as there was no alternative. They paid the cost of the ferry transfer. However, once again the driver did not turn up. I phoned at least three times. The driver eventually turned up at 1.15pm. I got on the ferry, however i had lost 5 hours of the trip and i was only away for one night. DO NOT BOOK WITH THEM!!
19 février 2018
Avis spontané
Réponse de Online-Phuket.com
Dear Shanika, thank you for your feedback. We were informed already about this situation, we apologized for the inconvenience. Yes, it was a problem with morning transport, so we offered you to go by the afternoon ferry to Phi Phi, you agreed. You booked the share transfer, so sometimes a bus can late because has to collect people at different hotels in Phuket.
We are very sorry in any case.
unreliable company
unreliable company. bought a trip with them and after driving in two hours we find out that it's not the trip we had ordered sorry it's called fraud and that's what your company is
29 janvier 2018
Avis spontané
Réponse de Online-Phuket.com
Hello, dear Morten. Сustomer's opinion is very important for our service. So we would like to check what's happened. we need to know the case number of your booking or other details of your order (date, telephone number, etc). Thank you for your feedback.
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