Vast variety of items available to order. Large range of quality meat with different types of cuts to choose from. Packed in vacuum sealed bags saving plenty of space and ensuring remains fresh. Quick... Voir plus
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Lisez les avis des autres
Made a very large order. And became concerned after reading a few negative comments. I can say. I am so happy with my delivery. All meat i received was fresh. Delivery was an earlier time than stated... Voir plus
L'entreprise a répondu
As usual, the meat quality was excellent. I had ordered Kid Goat Shoulder meat and it was ‘bang on’ on expectations. The only pain point that I have is delivery. This is the second time that the meat... Voir plus
L'entreprise a répondu
Order the beef rump from these guys . The quality is always amazing. Their delivery is always quick. Hassan, who I deal with always provides a great customer service , if there’s any issues ( not t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!
Coordonnées de contact
328 High Street North, E12 6PH, London, Royaume-Uni
- 07774231609
- info@onlinemeatshop.com
- onlinemeatshop.com
4,3
Excellent
666 avis
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A répondu à 85 % de ses avis négatifs
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the steak i had bought is not bms 6-7 i…
the steak i had bought is not bms 6-7 i am not satisfied with this purchase
1 juin 2026
Bad Quality and Customer support
I made an order for (Order #2200524)
1 KG Lamb of £16.00.
3 Lamb paya of £3.8.
And delivery fee of £7.
Due to delivery delay, 1 KG lamb got spoiled and requested for refund and i got refund for 1KG.
Now i paid £7 for a £3.8 is it justified service ? When i ask the samething to customer care they said Its DPD issue (Thier delivery partner). But you choose DPD as the parther right ? or my choice ? These kind of fraud or mismanagement should be punished heavily.
1 juin 2026
Excellent service
Excellent service with updates received of delivery time. Arrived within the time slot advised, purchased products were well
Packaged in box.
28 avril 2026
Order from onlinemeatshop every month
Order from onlinemeatshop every month. It’s my go to grocery and meat shop. Absolutely love it!
30 mars 2026
Excellent
Wonderful, I wholeheartedly recommend this shop. Fresh meat, fast and professional service!!!
I will definitely be a regular customer.
Thank you so much :)
30 mars 2026
Ordered gizzards and when received it…
Ordered gizzards and when received it was a spoiled and smelly one..it was expired one ..the goat meat was not up to mark for the amount paid...not happy with quality and despatching the expired product a
30 mars 2026
Réponse de Onlinemeatshop
Hi,
Thank you for bringing this to our attention, and we are truly sorry to hear about your experience.
What you’ve described is completely unacceptable and not reflective of the standards we hold ourselves to. Supplying anything that is not fresh or up to quality—especially something you’ve described as spoiled—is something we take extremely seriously. We fully understand how disappointing and concerning this must have been, particularly given the amount you paid.
Please be assured that this is being treated as a priority on our end. We are conducting an immediate review with our preparation, packing, and dispatch teams to identify exactly where this has gone wrong and to ensure strict checks are reinforced so this does not happen again.
Most importantly, we will resolve this for you straight away. We take full responsibility for this experience and will ensure you are properly looked after without any delay.
We genuinely value your trust in us, and we are very sorry that we have fallen short on this occasion. Thank you for giving us the opportunity to put this right.
Kind regards,
OnlineMeatShop Team
Quality meat w good price
25 février 2026
Horrible meat
Horrible meat. Bought veal which was tough to chew. Asked for a refund which wasn't easy and only gave me part of the refund. Promised £47 but I only received £40, I tried emailing but no reply.
A very bad experience
24 février 2026
Réponse de Onlinemeatshop
Hi Sophia,
Thank you for your message, and I’m sorry to hear you felt disappointed with your veal order.
I do want to explain as clearly as possible that tenderness can vary because meat is a natural product. As butchers, we can control how a cut is prepared and trimmed, but we cannot guarantee tenderness every time, as it depends on factors like the animal, muscle use, and natural variation.
Regarding the refund: we did apply our policy and processed a £40 refund on a £50 order, which we feel is a fair resolution for an issue that is unfortunately not something we can fully control. Many businesses would not take that level of responsibility on a product once it has been supplied.
That said, I’m sorry you felt communication was slow. If you reply to this email with the date of your last message (or a screenshot), I will personally check what happened and ensure everything on our side is properly logged.
Kind regards,
Hussain
Onlinemeatshop.com Customer Care
Excellent meat quality but Delivery is an issue
As usual, the meat quality was excellent. I had ordered Kid Goat Shoulder meat and it was ‘bang on’ on expectations. The only pain point that I have is delivery. This is the second time that the meat reached a day late. While the meat was fresh, however, it ruined our plans as we had invited some friends for dinner. Please look into the delivery issues seriously as this can be very frustrating for the customer.
30 janvier 2026
Réponse de Onlinemeatshop
Hi Amit,
Thank you for your review and for the kind words about the meat quality — I’m really pleased to hear the Kid Goat Shoulder was bang on and met your expectations.
That said, I’m genuinely sorry about the delivery arriving a day late again. You’re absolutely right: even if the meat is still fresh, a late delivery can completely ruin plans — especially when you’ve invited friends over for dinner. That’s frustrating, and it’s not the experience we want you to have.
We are taking the delivery issues seriously. We’ve recently seen occasions where parcels are delayed at the depot or not moved on time, and we’re working closely with our courier to tighten performance and reduce these delays going forward. We’re also reviewing how we prioritise time-sensitive orders to minimise the risk of this happening again.
If you’re happy to reply with your order date and postcode (or the tracking number if you still have it), I’ll investigate what happened on this specific delivery and make sure it’s flagged properly with the courier.
Thank you again for your patience and for continuing to support us.
Kind regards,
Hussain
Onlinemeatshop.com Customer Care
Purchase
I ordered Silverside steaks to a specific thickness and have received my order today and am very happy with them. The quality is very good and I am looking forward to eating them. I have had from Online meats before and was very impressed with the quality of their meat and price. Will definitely recomend them.
28 janvier 2026
Avis spontané
Prompt delivery
Prompt delivery, meat looks well cooled, always good quality and sirloin steak tasty. Will buy again
6 janvier 2026
Réponse de Onlinemeatshop
Thank you so much for the lovely feedback! We’re really glad to hear the delivery was prompt and that everything arrived well chilled. Great to know you enjoyed the sirloin steak too 😊
We truly appreciate your support and look forward to serving you again soon!
good quality meat but there seasoning…
good quality meat but there seasoning is not great we redid it as it lacks spice and flavour, great cuts, and solid delivery times will come again but might ask for no seasoning next time
19 décembre 2025
Avis spontané
Great quality
Great quality. My husband and I really enjoyed the meat.. Fresh and really tasty. Keep the good work..
30 novembre 2025
Freshness
Just ordered my 1st whole fresh 2 kilo Oxtail....
WOW....!
It was beyond stunning...and it came vac pack clean....
I promptly cut it up and cooked a hearty chunky soup and a Jamaican Stew n Butter Bean....
Have to order more as my pot was empty....
Thank you guys...x
27 novembre 2025
Réponse de Onlinemeatshop
Hi there,
Thank you so much for your wonderful review — this honestly made our day! We're really happy to hear your first order of fresh oxtail arrived in perfect condition and that you enjoyed cooking with it. The dishes you made sound incredible, especially the Jamaican stew with butter beans — proper comfort food!
It means a lot to us that you took the time to share your experience, and we’d love to serve you again soon. If you ever need anything or have any special requests, just let us know — we’re always here to help.
Thank you once again for choosing us 🖤
The delivery arrived in the lobby
The delivery arrived in the lobby, no one call our flat and left it, it’s chilled food. We are disappointed on it
30 novembre 2025
Réponse de Onlinemeatshop
Hiya,
We’re really sorry to hear about this experience, and we fully understand your disappointment. This delivery was handled by a DHL driver, not our own team, and leaving chilled food unattended like that is completely unacceptable.
We’ve already raised this issue directly with DHL, as you are absolutely right — this shouldn’t happen under any circumstances. We’re pushing them to investigate and ensure their drivers follow the correct procedures moving forward.
Once again, we’re very sorry for the inconvenience caused on DHL’s behalf, and we appreciate you bringing this to our attention. If there’s anything we can do to make this right for you, please feel free to reach out to us.
Réponse de Onlinemeatshop
Thanks so much for the review — really glad to hear you got exactly what you ordered and were happy with the price! 🙌
If you ever need anything else or have any questions, we’re always here to help. Appreciate you choosing us!
Amazing service
Amazing service, really good packaging as its vacuum sealed so stores better in the freezer and defrosts very quickly as no ice builds up in packaging. Very fast delivery and service is very prompt too. Will 100% be ordering from here again
12 novembre 2025
Avis spontané
Réponse de Onlinemeatshop
Thank you so much for the lovely review — it honestly means a lot to us! We're really happy to hear the vacuum-sealed packaging worked well for you and that the delivery arrived nice and quickly. We always try our best to make things as easy and convenient as possible for our customers.
Hearing that you'll 100% be ordering again genuinely makes our day. If you ever need anything at all — special cuts, recommendations, or help with an order — we’re always here for you!
I use this butchers for my Brunch…
I use this butchers for my Brunch Restaurant & Cafe. Their ribeye and chicken especially. They take great care in customer service and making sure everything is done properly. Incredibly fast service and delivery, Hassan is a great person to work with. Recommend Hassan and the team to anyone and everyone, including other businesses.
21 novembre 2025
Avis spontané
Réponse de Onlinemeatshop
Thank you so much for your kind words — it really means a lot to us. We’re glad to hear you’ve been happy with the ribeye, chicken, and the service overall. We always aim to look after our customers properly, especially our business clients, and it’s great to know the effort is noticed.
I’ll pass your message on to the team as well — they’ll really appreciate it. If you ever need anything urgently or have any special requests for the restaurant, just let me know and we’ll take care of it.
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