I have worked with Emily Gabbert before and she is very polite and precise with her explanations. I am approaching 80 so I may have to work with a Travel Agent who can coordinate drivers, flights, ho... Voir plus
L'entreprise a répondu
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Aidy’s advice of cruise line ship, location of cabin and other general advice was spot on. Both my husband and I remarked on how much we appreciated her direction on our trip almost daily. She is wi... Voir plus
L'entreprise a répondu
Kristina Pham has provided great service. She is able to answer our questions and make timely suggestions regarding issues such as insurance.
As a client of almost 20 years, each and every time my wife and I book a cruise or trip with Online Vacation Center we can be assured we will receive the best customer service from our Personal Vacati... Voir plus
À propos de l'entreprise
À propos de Online Vacation Center
Écrit par l'entreprise
Experience Award Winning Vacation Planning
At Online Vacation Center, we believe in delivering top-notch service—without breaking the bank. Our experienced Personal Vacation Managers and Customer Service team handle every detail of your journey so you can enjoy smooth sailing from start to finish.
Whether you’re dreaming of a luxury cruise or a land-based adventure, we personalize each experience just for you—and always at an unbeatable value. Thanks to our long-standing partnerships with top cruise lines and tour operators, we offer exclusive deals you won’t find anywhere else.
We’re proud to be recognized as a top-producing agency for every major cruise line—honored by Azamara, Viking, and Celebrity Cruises for our excellence in service and sales.
Book online 24/7 or speak with a Personal Vacation Manager—available Monday through Friday from 9 AM to 7 PM ET and Saturday from 10 AM to 4 PM ET—for expert advice and personalized recommendations.
• Trusted since 1972
• Family-Owned
• A+ Rated by the BBB
• Florida Seller of Travel (ST-32947)
• California (CST-2064227-40)
• Washington (WA SOT 602250083)
Why Online Vacation Center?
Écrit par l'entreprise
- Low Price Guarantee
- Whether you're booking a cruise, tour or other vacation package, we promise that at the time of booking, our offer will beat or match the lowest available price advertised by competitors. Online Vacation Center guarantees its quoted price will match the cruise line's lowest available price available directly to the public at the time of booking. If the cruise line has availability on the same sailing and category for less, let us know at the time of booking, and we will match the price. Rates change daily. Guarantee applies to new bookings and on direct rates offered to the public.
- Our Commitment
- Online Vacation Center Holdings and its employees care about the environment and the communities where we live, work, and travel. While ONVC has frequently been involved in charitable giving in past years, in 2019 we formalized our Corporate Social Responsibility Pledge, committed to local charitable efforts and reducing our environmental impact.
Why Online Vacation Center?
The Best Prices Available Anywhere
Unique Vacations
We’ve bundled Airfare, Cruise, Hotel & more in one convenient Cruise Bundle. Add Guided Tours on an Enrichment Journey!
Exclusive Offers & Value
Our preferred partnerships with top cruise lines allow us to offer exclusive deals you won’t find elsewhere.
Superior Service
Our expert team will handle every aspect of your cruise vacation, helping to ensure you a fun and hassle-free travel experience.
Coordonnées de contact
2307 W Broward Blvd, Suite 400, 33312, Fort Lauderdale, Etats-Unis
- 800-780-9002
- inquiry@onlinevacationcenter.com
- onlinevacationcenter.com
Explore Premium Cruise Bundles + Extras!
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great customer service!
Leon took care of all the details for a great vacation! He explained every step of the booking process and send us all the needed information and reminders.
Highly recommend Online Vacation Center!
1 mai 2026
Réponse de Online Vacation Center
Thank you for your kind feedback! We’re glad Leon was able to take care of every detail and guide you through the process with ease. We truly appreciate your recommendation!
The staff was friendly and helpful in…
The staff was friendly and helpful in setting up my trip. We will use them again.
4 mai 2026
Réponse de Online Vacation Center
Thank you for your review! We’re happy to hear our team made your trip planning easy and enjoyable. We look forward to assisting you again on your next vacation!
Very Efficient
Kristina Pham has always been extremely helpful, efficient and prompt to all my emails and travel plans.
3 mai 2026
Réponse de Online Vacation Center
Thank you for your kind feedback, Pam! We’re thrilled to hear Kristina’s efficiency, helpfulness, and prompt responses have made your travel planning seamless. We’ll be sure to share your comments with her, she’ll be delighted!
I have worked with Emily Gabbert before…
I have worked with Emily Gabbert before and she is very polite and precise with her explanations. I am approaching 80 so I may have to work with a Travel Agent who can coordinate drivers, flights, hotel rooms etc. in the future. I took my son and his family and everyone enjoyed the cruise. Thanks, Midge Birmingham Royal Caribbean International 4/29/26
10 mai 2026
Réponse de Online Vacation Center
Thank you for sharing your experience, Midge! We’re so glad Emily could make your family cruise enjoyable and provide precise, thoughtful support. We’d be happy to assist with any future travel arrangements to make planning effortless and stress-free.
Réponse de Online Vacation Center
Thank you, Simon! We’re pleased to hear your Celebrity transatlantic cruise was a great experience. We appreciate your trust in Online Vacation Center and look forward to helping plan your next journey!
Linda Tassone was very helpful in…
Linda Tassone was very helpful in arranging my cruise and also resolved a small post-cruise matter timely.
2 mai 2026
Réponse de Online Vacation Center
Thank you, Sam! We’re delighted to hear Linda could assist in arranging your cruise and resolve your post-cruise matter efficiently. Your kind words mean a lot, and we look forward to helping with your future travel plans!
For many years we have OLV as our main…
For many years we have OLV as our main source of travel.
We have only the best experience with agents in all categories.
Thanks to all.
Alfred and Daisy Ritter
5 mai 2026
Réponse de Online Vacation Center
Thank you, Alfred and Daisy! We’re honored to be your trusted travel partner over the years and are thrilled to hear you consistently enjoy excellent experiences with our team. We look forward to many more memorable trips together!
Best Prices and service is very responsive
Always has the best prices and Kathleen is very knowledgeable and always gets back with us in many cases the same day.
8 mai 2026
Réponse de Online Vacation Center
Thank you, Bill! We’re so glad Kathleen’s knowledge and responsiveness continue to provide you with the best pricing and smooth travel planning. Your feedback is greatly appreciated, and we look forward to assisting with your next adventure!
Outstanding and professional service
My wife and I have booked trips through OVC for the last 12 years and have never been disappointed with their services
28 avril 2026
Réponse de Online Vacation Center
Thank you, Rita! We’re thrilled to hear that over 12 years, Online Vacation Center has consistently met your expectations. Your loyalty and kind words mean the world to us!
Great working with Sabrina McAllister
Great working with Sabrina McAllister. Has helped with many questions we had.
3 mai 2026
Réponse de Online Vacation Center
Thank you, Sue! We’re delighted to hear Sabrina’s support and guidance made your travel planning easier. We truly appreciate your trust and look forward to assisting you on many future trips!
We’ve been cruising with Online for years
We’ve been cruising with Online for close to 30 years. We even have stock in the company. Lately we’ve noticed changes that we’re not happy with. On the VIP cruises we find that the hotels included are going downhill. The last hotels in London and Tokyo were in areas that offered NO places to explore. The eating and shopping was very minimal. Why stay in a city with no close eating? The hotel In London included breakfast that was similar to the breakfasts one would get with American hotels that offer free continental breakfast. One choice of eggs, one choice of meat, and one of potatoes. It was almost a waste of time. Our last cruise offered a gift card that wasn’t explained. We wanted to use the money onboard not when we got home. I’m still trying to figure out how to use the online gift card at Krogers. There is no way to get a physical card. I think you should ask your customer and shareholders before you make changes that change how we use the system.
17 avril 2026
Réponse de Online Vacation Center
Hi Jill, thank you for taking the time to share your feedback. We appreciate your longstanding loyalty to Online Vacation Center, both as a client and shareholder. We’re very sorry to hear that parts of your experience, particularly the hotels and post-travel gift card, did not meet your expectations. While the hotels included are rated 4-star properties, we understand that ratings do not always reflect every guest’s personal experience or standards and are disappointed to hear the accommodations are falling short for you.
Your thoughts are important to us, and we take concerns like these seriously. We are escalating your feedback to a manager for further review so we can better understand what occurred and evaluate where improvements may be needed.
We truly value your business and appreciate the opportunity to learn from your experience. Thank you again for bringing this to our attention.
As a client of almost 20 years
As a client of almost 20 years, each and every time my wife and I book a cruise or trip with Online Vacation Center we can be assured we will receive the best customer service from our Personal Vacation Manager, Sophia. We have three upcoming trips and two already in the books for next year. That is how much we trust this company.
29 avril 2026
Great cruise
Aidy A. Vass, ensuring that every detail was in place prior to the trip, made everything go smoothly. The Viking cruise was also exceptional in every respect.
3 mai 2026
Réponse de Online Vacation Center
Your review absolutely made our day! We’re so glad Aidy provided the level of care and attention you deserve and that you enjoyed your Viking cruise. Thank you for allowing Online Vacation Center to be part of your travel experience.
Satisfied Returning Customer
Consistently great service along with a solid portfolio of trips.
Kassandra is awesome
3 mai 2026
Réponse de Online Vacation Center
Thank you for your continued trust and loyalty over the years, Andy! We’re so pleased to hear you’ve consistently enjoyed great service and a strong selection of vacations with us. We’ll be sure to share your kind words with Kassandra, and we look forward to helping plan many more memorable trips ahead!
Sophia makes everything easy
Sophia makes everything easy, she is friendly, professional and thorough. All my questions are answered timely and there are no surprises
19 avril 2026
Réponse de Online Vacation Center
Thank you for your wonderful feedback! We’re delighted to hear Sophia’s friendly, professional and thorough service made your planning experience so seamless. Providing timely communication and peace of mind is exactly what we strive for. We truly appreciate your support and look forward to assisting with your future travels!
Réponse de Online Vacation Center
Thank you for your kind review! We’re so happy to hear Gretel continues to provide such a positive experience. We appreciate your continued trust and look forward to helping you plan many more wonderful vacations!
Our rep
Our rep, Kathleen Bohrer, kept us informed from start to finish. She responded quickly to questions and made excellent recommendations for our booking.
4 mai 2026
Réponse de Online Vacation Center
Thank you for taking the time to share your experience, Jeanette! We’re delighted to hear Kathleen kept you informed every step of the way and provided prompt responses and thoughtful recommendations. We truly appreciate your kind words and look forward to assisting with your future travels!
Gretel is amazing
Gretel is amazing. She answers all of my questions right away and she's so thorough & descript in her e-mails.
I always call Gretel for my travel needs!
17 avril 2026
Réponse de Online Vacation Center
Thank you for taking the time to share your experience! Gretel will be so happy to hear your kind comments. Our team loves helping guests create memorable vacations, and we’re grateful you chose Online Vacation Center.
Our personal vacation manager is fantastic
Our personal vacation manager, Sabrina Schmidt, is fantastic. Always helpful, knowledgeable and attentive.
26 avril 2026
Réponse de Online Vacation Center
Thank you for your kind feedback! We’re so pleased to hear Sabrina has been helpful, knowledgeable and attentive throughout your travel planning experience. We truly appreciate your trust in Online Vacation Center and look forward to assisting with many more memorable vacations!
Jasmine is always very helpful in…
Jasmine is always very helpful in arranging our travel.
26 avril 2026
Réponse de Online Vacation Center
Thank you for your kind words! We’re delighted to hear Jasmine continues to provide helpful service while arranging your travels. We appreciate your continued trust and look forward to planning many more wonderful vacations for you!
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