We've booked many cruises with OVC over the past 20 years. I find their pricing, customer service, and value better than other on-line booking sites. They have a good Internet portal, which I use at... Voir plus
L'entreprise a répondu
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We have booked 20 cruises with OVC and for the past 12 years we have had the pleasure of working with the GOAT of all travel advisors--Marie White. She is not only knowledgeable and efficient but als... Voir plus
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We found Online Vacation Center 3 years ago. Since that time, we have booked a 7 night Alaskan cruise, a Viking river cruise from Switzerland to France, and a 12 night cruise from Greece to Venice. E... Voir plus
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Always great service from Sabrina. She is thorough, makes very helpful suggestions, regularly returns calls and makes all scheduled call appointments. We have been happy to recommend her services to... Voir plus
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À propos de l'entreprise
À propos de Online Vacation Center
Écrit par l'entreprise
Experience Award Winning Vacation Planning
At Online Vacation Center, we believe in delivering top-notch service—without breaking the bank. Our experienced Personal Vacation Managers and Customer Service team handle every detail of your journey so you can enjoy smooth sailing from start to finish.
Whether you’re dreaming of a luxury cruise or a land-based adventure, we personalize each experience just for you—and always at an unbeatable value. Thanks to our long-standing partnerships with top cruise lines and tour operators, we offer exclusive deals you won’t find anywhere else.
We’re proud to be recognized as a top-producing agency for every major cruise line—honored by Azamara, Viking, and Celebrity Cruises for our excellence in service and sales.
Book online 24/7 or speak with a Personal Vacation Manager—available Monday through Friday from 9 AM to 7 PM ET and Saturday from 10 AM to 4 PM ET—for expert advice and personalized recommendations.
• Trusted since 1972
• Family-Owned
• A+ Rated by the BBB
• Florida Seller of Travel (ST-32947)
• California (CST-2064227-40)
• Washington (WA SOT 602250083)
Why Online Vacation Center?
Écrit par l'entreprise
- Low Price Guarantee
- Whether you're booking a cruise, tour or other vacation package, we promise that at the time of booking, our offer will beat or match the lowest available price advertised by competitors. Online Vacation Center guarantees its quoted price will match the cruise line's lowest available price available directly to the public at the time of booking. If the cruise line has availability on the same sailing and category for less, let us know at the time of booking, and we will match the price. Rates change daily. Guarantee applies to new bookings and on direct rates offered to the public.
- Our Commitment
- Online Vacation Center Holdings and its employees care about the environment and the communities where we live, work, and travel. While ONVC has frequently been involved in charitable giving in past years, in 2019 we formalized our Corporate Social Responsibility Pledge, committed to local charitable efforts and reducing our environmental impact.
Why Online Vacation Center?
The Best Prices Available Anywhere
Unique Vacations
We’ve bundled Airfare, Cruise, Hotel & more in one convenient Cruise Bundle. Add Guided Tours on an Enrichment Journey!
Exclusive Offers & Value
Our preferred partnerships with top cruise lines allow us to offer exclusive deals you won’t find elsewhere.
Superior Service
Our expert team will handle every aspect of your cruise vacation, helping to ensure you a fun and hassle-free travel experience.
Coordonnées de contact
2307 W Broward Blvd, Suite 400, 33312, Fort Lauderdale, Etats-Unis
- 800-780-9002
- inquiry@onlinevacationcenter.com
- onlinevacationcenter.com
Explore Premium Cruise Bundles + Extras!
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Online Vacation Center
Thank you, Janis! We truly appreciate your kind words. Providing a caring and knowledgeable experience is at the heart of what we do, and we’re so glad it showed in your travels.
Service was excellent took care of…
Service was excellent took care of everything
Kathleen B is wonderful
31 mars 2026
Réponse de Online Vacation Center
Thank you, Joan! We’re delighted to hear Kathleen made everything seamless and provided excellent service. We’ll be sure to share your kind feedback with her!
We booked two cruises with OVC and…
We booked two cruises with OVC and attempted to book a third cruise. Our first cruise was booked with Michael, he handled everything and that cruise, there were no issues. Michael has since moved on an we were assigned Sasha. After the first cruise, because it was handled so well we wanted to book a third cruise. In the attempt to book the third cruise this should have been a red flag for us to check on the second cruise. Sasha was very slow to respond to our request for a quote. By time she got back to us the price of the cruise had increased and we had decided to use another company for the new booking. Now the upcoming cruise that was booked with OVC, the final payment was coming due and I tried to login to pay an realized They never sent me a confirmation number. After two days on the phone and sending emails we were finally able to make the payment. There was questions about when the final payment was due, my paperwork said 4/12/26, there website said 4/9/26 and the email said 4/26/26 due to OVC and 5/3/26 due to Celebrity. It was a little confusing on when the final payment needed to be made, so we chose the earliest date.
There customer service in my opinion isn’t the best. They said I would receive an email by the end of the day, that never happened. They can work with overseas military customers but they can’t call overseas numbers if you request a manager call back. One of the guys I spoke with didn’t even know what a country code was. During the time of booking they were offering free on board credit. That credit doesn’t show on my account. At this point I’m just tired of dealing with this company and will move on.
7 avril 2026
Avis spontané
Réponse de Online Vacation Center
We understand your frustration, and you’re absolutely right to expect a smoother experience. Although we’re glad we were able to get you the information you needed, we know it shouldn’t have taken multiple steps to get there. A manager will be reaching out to you directly. We’d really appreciate the chance to make this right and earn your business again.
Top notch service
Can't say enough about Karina are travel guide/consultant. She is professional, take the time needed to recommend cruises or book them. Karina always takes time to answers our many questions . We are never rushed. Top notch service.
8 avril 2026
Avis spontané
Réponse de Online Vacation Center
Thank you, Ashley! We’re thrilled to hear Karina provided such attentive and thorough service. Taking the time to answer questions and ensure you feel confident in your plans is so important, and we’re glad she delivered. We appreciate your kind words and look forward to helping you plan your next trip!
Always helpful in making reservations…
Always helpful in making reservations and resolving any problems.
23 mars 2026
Réponse de Online Vacation Center
Thank you, Robert! We’re so glad to hear our team has been helpful both in making your reservations and resolving any issues along the way. We look forward to assisting you again!
Stress-free seamless experience…
Stress-free seamless experience throughout my booking. I had an excellent experience working with Karina as my travel agent. She was incredibly helpful throughout the entire process and always quick to respond to any questions or concerns I had. Her knowledge and expertise made planning my trip smooth and stress-free. I truly appreciated her attention to detail and willingness to go above and beyond to ensure everything was perfectly arranged. I would highly recommend Karina to anyone looking for a reliable and knowledgeable travel professional.
23 mars 2026
Réponse de Online Vacation Center
Thank you, Carmen! We’re thrilled to hear Karina made your experience so smooth and stress-free. Her dedication, attention to detail, and responsiveness truly make a difference, and we’re so glad she exceeded your expectations. We appreciate your recommendation and look forward to helping you plan your next adventure!
Réponse de Online Vacation Center
Thank you, George! We love the enthusiasm! We’ll be sure to share your shoutout with Ireland—she’ll be thrilled. We appreciate your support and look forward to assisting you again!
Réponse de Online Vacation Center
Thank you for your kind feedback! We’re so glad to hear Leon has been attentive and on top of every detail. Providing reliable service is what we strive for, and we appreciate you sharing your experience.
The staff on the beyond were above and…
The staff on the beyond were above and beyond, and that is what made our cruise so wonderful. They supported us in every which way, especially when I had my birthday on board we were an aqua class and I can definitely attest for the wonderful staff on board Judy Mayer.
23 mars 2026
Réponse de Online Vacation Center
Thank you, Judy! We’re so happy to hear you had such a wonderful onboard experience, especially celebrating your birthday—that sounds like a truly special trip. We appreciate you choosing us to help plan your cruise and hope to assist you again for your next celebration!
Know where to go.
Know where to go.
We picked the area we wanted to travel
Called On Line vacation Center, told the agent where we wanted to go,
Looking over the options, picked the one we liked best.
OLVC went over dates and details.
Had an easy no problem trip.
29 mars 2026
Réponse de Online Vacation Center
Thank you, Joseph! We’re so glad to hear your trip was easy and hassle-free. Helping you find the right option and ensuring everything goes smoothly is exactly what we aim for. We appreciate you sharing your experience!
Good service and good pricing
13 mars 2026
Réponse de Online Vacation Center
Thank you for your feedback! We’re glad you enjoyed both our service and value. We look forward to helping you plan another great vacation soon!
Everything promised was fulfilled in a…
Everything promised was fulfilled in a timely manner by professionals.
26 mars 2026
Réponse de Online Vacation Center
Thank you, Gary! We’re so pleased to hear everything was delivered as promised and in a timely manner. Providing professional, reliable service you can count on is exactly what we strive for. We look forward to helping you plan your next vacation!
Marie is always amiable, courteous and helpful.
24 mars 2026
Réponse de Online Vacation Center
Thank you, Anne Marie! We’re so pleased to hear Marie continues to provide such friendly and helpful service. We truly appreciate your kind words and your continued trust!
Excellent and timely service!
17 mars 2026
Réponse de Online Vacation Center
Thank you, Mike! We’re delighted to hear you received excellent and timely service. Providing a smooth and efficient experience is always our goal—we appreciate your feedback!
Réponse de Online Vacation Center
Thank you, Phyllis! We’re so glad to hear Ireland provided great service and made a positive impression. We look forward to assisting you with your next vacation!
Emily G and our cruise.
Emily G. Was great as usual with cruise details. The two excursions we booked were very good. Plus the 14nt cruise was fine.
1 mars 2026
Réponse de Online Vacation Center
Thank you, Victor! We’re so glad to hear Emily continues to take great care of your cruise planning and that you enjoyed your excursions and time onboard. We look forward to helping you plan your next journey!
Réponse de Online Vacation Center
Thank you for your feedback, Dean! We’re glad our team-based approach supported your booking experience. Our goal is to ensure every detail is handled smoothly, and we appreciate you sharing your experience.
Réponse de Online Vacation Center
Thank you, Edith! We’re so pleased to hear Maria provided excellent and knowledgeable service. We’ll be sure to share your kind words with her—she’ll truly appreciate it!
My agent
My agent, Jasmine is amazing she goes above and beyond to help and answer any questions that I have. Prices are better than competitors on almost all cruises that I book.
22 mars 2026
Réponse de Online Vacation Center
Thank you, Renee! We’re thrilled to hear Jasmine continues to go above and beyond in supporting your travel plans. Providing attentive service along with great value is exactly what we strive for, and we’re so glad she delivered. We look forward to assisting you with many more cruises ahead!
Kathleen is fabulous and very…
Kathleen is fabulous and very responsive when there are questions.
Hotel choices for our recent pre/post cruise were quintessential but with a splash of quirky.
15 mars 2026
Réponse de Online Vacation Center
Thank you, Leone! We’re delighted to hear Kathleen provided such responsive service and that you enjoyed the unique hotel selections. Creating experiences that feel both thoughtfully chosen and a little unexpected is exactly what we strive for. We appreciate you sharing your experience!
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