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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very quick and easy, had financial problems in the past but this wasn’t taken into consideration, thank you. Lovely welcome email shortly after, looking forward to receiving my card.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Apps is straightforward and easy to understand. Informative, a question in my mind has been answered before I ask. Navigation tools are easy to use. I got immediate results too. JhenDkin

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have the omno credit card and it is good to build your credit but once the 37% apr hits it gets tough.I have another card but could not do a balance transfer on it to clear my omno card.i have froz... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What can I say? I applied online, received an answer and credit limit in 2 minutes. This is my first experience with them and hopefully it will continue to remain positive.

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

Onmo is one of the UK’s newest credit card account providers. We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. Our app puts you in control of your spending and payments so you can understand exactly where your money's going, freeze your card, and set reminders - in one place. Find out more: https://onmo.app/


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(5 950)

840 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Application simple and response very…

Application simple and response very quick

13 août 2026
Avis spontané
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Réponse de Onmo

Hi Peter,

We appreciate you sharing your experience when applying for your Onmo Credit Card. We're happy to read that you found the process simple and received a response quickly.

Team Onmo

Noté 5 sur 5 étoiles

Easy to navigate

Easy to navigate through the application and help with any questions.

12 août 2026
Avis spontané
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Réponse de Onmo

Hi Jdjd,

Thank you for leaving us your review and sharing your application experience. It’s great to read that you found it to be quick and straightforward to get through.

Team Onmo

Noté 1 sur 5 étoiles

Stay clear of this credit card company

Stay clear of this credit card company. They are taking advantage of people with poor credit.

Have only had this card two months and my minimum payment has nearly doubled from last month. When I spoke to customer services they pointed out the APR and that there was also some other payment they add to you minimum payment which is not really explained on my monthly statement or during the application process.

The statement can’t even give you an estimated interest that would come off after you’ve made payment, which other credit card companies seem to be able to do.

I have also have noticed that the balance left on my card keeps reducing slightly within the month. When queried, the customer services agent said that they review interest rates daily and this could result in what I have left on my card reducing. I asked how this would affect me if I had spent my whole credit limit, would it take me over (resulting in penalties)? He didn’t have an answer for me.

Omno are not very transparent about how they calculate your payments and mess around with you remaining balance without telling you. I will be paying mines off asap and closing my account… STAY CLEAR OF THEM, THEY’RE CROOKS!

13 août 2026
Avis spontané
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Réponse de Onmo

Hi Michael,

We appreciate your feedback on your Onmo Credit Card and we’re sorry to read that you have not been satisfied with the experience. Depending on how you’ve been paying your monthly statement, your minimum repayment would increase each month as interest is charged on your outstanding balance after your due date. We will not charge any interest if your monthly statement is paid in full.

For your daily balance, what you were seeing was interest that has accrued on your account with interest being calculated daily. Interest will only then be applied following your statement due date if you do not pay the balance off in full. If you do go over your credit limit, then your card will be locked from further spending until you make a payment that would take you below your credit limit.

We’ll be sharing your review with our relevant teams so we can work towards improvements in how interest is displayed within the mobile app. If you do have further questions, please don’t hesitate to contact our Customer Services Team where you can be transferred to our escalations department for further assistance.

Team Onmo

Noté 4 sur 5 étoiles

Easy

Easy, seamless application.

11 août 2026
Avis spontané
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Réponse de Onmo

Hi Steven,

Thank you for your review and sharing your application experience. We're happy to read everything went smoothly and we'll have your card with you soon.

Team Onmo

Noté 5 sur 5 étoiles

Satisfactory

Good and satisfactory

11 août 2026
Avis spontané
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Réponse de Onmo

Hi Blessing,

Thank you for leaving your review and for sharing your experience with our services. We're happy to have you onboard as an Onmo customer.

Team Onmo

Noté 1 sur 5 étoiles

poor.... seems like credit cards gone back in time

Signed up online, approved quickly and card arrived quick too, added card to app and then unable to use online or via chip and pin, customer service is non existent , wait on chat (app) it times out as you're waiting so long, only signed up via a credit monitoring company as the rate is less than what I pay on my current cards, credit cards are not difficult and shouldn't be , but Onmo seem to make it so, wouldnt recommend , as I cant get hold of them ended up emailing them to say close my account. In the age where banks/ Fintech is all about speed efficiency and being user friendly, Onmo are the opposite, unreliable and expect the market will swallow them up, plenty of providers on offer, cant see them surviving, remember peeps if they ever go under they can recall any debt on demand (as can all other card companies) but expect they will be losing customers once people realise what they have signed up for

10 août 2026
Avis spontané
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Réponse de Onmo

Hi There,

Thank you for providing your information so we could investigate the situation further. We can see that your transaction was blocked due to the transaction being attempted with a merchant that we do not support. Typically, what would happen is that a case is raised to our Accounts Review Team where we will review the transaction and have your card unlocked.

Unfortunately, we can see that our team had closed your account following your email to request this. Now that the account is closed, we'll be unable to re-open it.

We'd like to apologise for your experience and we will be using your review as feedback to improve our services.

Team Onmo

Noté 5 sur 5 étoiles

Applied and was accepted very fast with…

Applied and was accepted very fast with lots of information as to how to manage the credit facility responsibly.
Also info on help should you find yourself in difficulty.
I think that under responsible use these services are good and give added protection on purchases alongside your statutory consumer rights.

9 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Darren,

Thank you for your review and for letting us know how you found the application process and how you felt well informed throughout the process.

Thank you for joining Onmo and we'll have your card with you soon.

Team Onmo

Noté 5 sur 5 étoiles

Beautiful user experience

Very excellent user experience on the app. Ease of use is second to none. Thank you for being so very thoughtful to meet the needs of your customers

8 août 2026
Avis spontané
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Réponse de Onmo

Hi Akin,

Thank you for sharing your experience when using our mobile app and getting your account set up. We’re happy to read everything was easy and you found the process user friendly. Enjoy your new card!

Team Onmo

Noté 5 sur 5 étoiles

Very quik and profesional

8 août 2026
Avis spontané
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Réponse de Onmo

Hi Peter,

We’re happy to read that you’ve had a positive experience when getting set up for your Onmo card. Thanks for leaving us your review.

Team Onmo

Noté 5 sur 5 étoiles

Easy access

Easy access , also great credit card to have

8 août 2026
Avis spontané
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Réponse de Onmo

Hi J,

Thank you for leaving your feedback. We’re happy to read that you found setting up your account to be easy on our mobile app and we hope you enjoy your Onmo card.

Team Onmo

Noté 5 sur 5 étoiles

Easy application and good app.

8 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Angela,

Thanks for taking the time to leave us your review. It’s great to read that applying for your Onmo Credit Card was easy for you. We also appreciate your feedback on our mobile app.

We'll have your new card with you soon.

Team Onmo

Noté 5 sur 5 étoiles

Quick & Easy

Fast, easy application. Everything ran smoothly! Looking forward to joining the Onmo community

6 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Jules,

Thanks for sharing your experience when applying for your Onmo credit card. We’re glad it was an easy application to complete and we'll have your new card with you soon.

We're happy to have you onboard as an Onmo customer!

Team Onmo

Noté 1 sur 5 étoiles

Horrible experience

Horrible experience, money was being siphoned off and going goodness knows where, and customer service had no reasonable explanation, they also held a pending payment for a whole Month, despite the transaction being cancelled. I do NOT recommend ONMO. I paid off my credit balance in full, and happy that I’m well rid of that awful company

1 juillet 2026
Avis spontané
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Réponse de Onmo

Hi SR,

We appreciate your feedback on the Onmo Credit Card and we're sorry to read that you were not happy with our services. With pending transactions, they would typically clear within 3 – 5 business days. However, there are instances where a pending transaction may take up to 30-days to update its status on your account.

We'll provide your review to our relevant departments so we can work towards improvements with our transaction processes.

Team Onmo

Noté 5 sur 5 étoiles

Quick and efficient

Quick , not overtly intrusive , easy and logical.

4 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi MR,

Thanks for leaving your review and sharing your experience when applying for your Onmo credit card. We’re happy to read it was a quick and easy process to get through and we hope you enjoy your new card.

Team Onmo

Noté 3 sur 5 étoiles

It’s a very quick easy simple process…

It’s a very quick easy simple process to apply. The interest rates are very high. In fact the highest I’ve ever seen on a credit card.

5 août 2026
Avis spontané
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Réponse de Onmo

Hi Hans,

We appreciate your feedback on our application process and the rate you were approved for. We'll be sharing your review with our relevant teams to take your feedback on board. With your monthly repayments, please remember that if you pay your full statement balance each month, then interest will not be applied to your account.

Team Onmo

Noté 5 sur 5 étoiles

No Faff

Application was so easy and decision immediate. Unlike other providers there were no unnecessary, intrusive questions to navigate either, excellent all round.

5 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Grant,

Thank you for leaving us your review and sharing your application experience. It’s great to read that you found it to be quick and straightforward to get through.

Team Onmo

Noté 5 sur 5 étoiles

My delivery arrived today after writing…

My delivery arrived today after writing a review that it was not. I like the product!

5 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi AD,

Thank you for taking the time to leave us your review and sharing your experience with the Onmo credit card. We're happy to read that you've been satisfied with the product.

Team Onmo

Noté 5 sur 5 étoiles

Excellent Service No Hassle Fast…

Excellent Service No Hassle Fast Outcome 👌 Highly Recommend.

5 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Frances,

Thank you for sharing your recent experience of applying for your Onmo card. It’s great to read that everything went smoothly.

We appreciate your recommendation and hope you enjoy your new card.

Team Onmo

Noté 1 sur 5 étoiles

I ordered this card over a month ago…

I ordered this card over a month ago and still haven’t received it. Emailed them to say and they said nearlt 2 weeks ago they'd cancel the one not received and send a new one and still nothing. Not impressed as a new customer these are basic things.

27 juillet 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Iain,

We appreciate you sharing your experience and we’re sorry that you haven’t received your credit card in the post. We will re-order cards if it has been longer than the advised timeframe for when your card should have arrived.

We recommend giving us a call so we can double check your address details and re-issue a new card if needed. You can reach us on 0330 333 6000, Monday – Friday, 9am – 5pm.

Team Onmo

Noté 5 sur 5 étoiles

From applying to getting approved was…

From applying to getting approved was very well done throughout the process.

2 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Scott,

Thank you for leaving us your review and sharing your application experience. It’s great to read that you found it to be quick and straightforward to get through.

Team Onmo

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