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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very quick and easy, had financial problems in the past but this wasn’t taken into consideration, thank you. Lovely welcome email shortly after, looking forward to receiving my card.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Apps is straightforward and easy to understand. Informative, a question in my mind has been answered before I ask. Navigation tools are easy to use. I got immediate results too. JhenDkin

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have the omno credit card and it is good to build your credit but once the 37% apr hits it gets tough.I have another card but could not do a balance transfer on it to clear my omno card.i have froz... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What can I say? I applied online, received an answer and credit limit in 2 minutes. This is my first experience with them and hopefully it will continue to remain positive.

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

Onmo is one of the UK’s newest credit card account providers. We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. Our app puts you in control of your spending and payments so you can understand exactly where your money's going, freeze your card, and set reminders - in one place. Find out more: https://onmo.app/


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(5 950)

840 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service fast and very good.

Excellent service fast and very good.
Thanks

21 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Stephen,

Thanks for sharing your experience when applying for your Onmo credit card. We’re glad it was a quick application to complete, and we hope you enjoy your card.

Team Onmo

Noté 5 sur 5 étoiles

I have had a good experience with…

I have had a good experience with onmo.card has been dispatched.Everything is clear and easily understood.

22 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Janet,

Thanks for your review and sharing how you found our application process. We’ve designed our application to make sure customers are well-informed throughout. We’ll have your card with you soon and thanks for being an Onmo customer.

Team Onmo

Noté 1 sur 5 étoiles

Easy to apply maybe to easy...

Easy to apply maybe to easy.... then your unable to activate the account. Tild ten working days as your account has been sent to the accounts team.

You wait the alotted time..... nohing. Chase them on chat get told passing you to Accounts team left there fir 3 1/2 hrs

Call 24 hrs later .... oh it takes 10 working days( been there done that) .

Shoddy,waste of time, a right load of B@@@ocks

21 août 2026
Avis spontané
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Réponse de Onmo

Hi Paul,

We’re sorry to read that you haven’t had a good starting experience with Onmo. In some cases, we may need to run additional checks before you can activate your card. While we aim to complete these checks as soon as possible, it can take up to 10 business days.

We’ll be sharing your review and feedback with our Accounts Review Team so that we can work towards improving our services.

Team Onmo

Noté 1 sur 5 étoiles

How NOT to run a credit card company…

How NOT to run a credit card company 101. What a bunch of cowboys.

1. They claim no direct debit setup so don’t take a payment. Bank proves there is and no attempt made. Failed payment charge!

2. They told me not to make a manual payment as it would result in a double charge, so i didn’t…no DD collected again. Failed payment charge.

3. APR changed from 34.3% to….79.56% LOL!!

Support take weeks/months to respond. Then always with a useless response.

Raised a complaint. We’ve had a look and done nothing wrong, soz…

Something very wrong with this lot.

What a bunch of jokers.

20 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Brian,

We’re sorry to read that you’ve been unsatisfied in your experience with Onmo. With Direct Debits, you’d be able to check on your Onmo mobile app if you had a Direct Debit set up at the time of when your repayment was due. If there was a Direct Debit set up and processing when you were looking to make a payment, you’d be advised not to pay manually to avoid making an overpayment on your account. We are not able to cancel or change Direct Debits for customers and this managed directly through the Onmo mobile app or cancelled with your bank directly.

For the change in your APR, this is because we regularly review our pricing to make sure it reflects current market conditions and the overall cost of providing credit. You have the option to opt out of the increase to prevent your APR from changing. When opting out, your card will be frozen, and you can take as long as you need to pay down your balance at your current rate.

We’ll be sharing your review with the relevant teams so we can take on your feedback and word towards improving our services.

Team Onmo

Noté 1 sur 5 étoiles

Had my card a few months

Had my card a few months, no issue, then bam! they up the apr by 7%!. Never had an increase like that, and never known another provider to do this. Seems they offer you a standard rate and then whack it up once you've used the card, pretty underhand! I've declined the increase and blocked the card, will pay off balance and never use again.

20 août 2026
Avis spontané
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Réponse de Onmo

Hi Chris,

We appreciate your feedback and understand that you’ve Opted Out of the increase, to ensure your APR does not change and have your account closed once your balance reaches £0.

We regularly review our pricing to make sure it reflects current market conditions and the overall cost of providing credit. We’ll also be providing your review and feedback to our relevant departments.

Team Onmo

Noté 5 sur 5 étoiles

Super quick and easy

19 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Suzi,

We’re happy to read that you’ve had a positive experience when getting set up for your Onmo card. Thanks for leaving us your review.

Team Onmo

Noté 5 sur 5 étoiles

Application straight foward set up good…

Application straight foward set up good app easy to use too

19 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Paul,

We’re happy to read that applying for your Onmo card was straightforward and easy. We also appreciate your feedback on how you've found our mobile app to get your account set up.

Thanks for being an Onmo customer.

Team Onmo

Noté 1 sur 5 étoiles

Got my new card activated it and it was declined…

Got my new card activated it and was declined in first shop then again in 2nd very embarrassing still awaiting new card

13 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Alyson,

We’re sorry to read that you had some issues when going to use your new Onmo Credit Card. In some instances, a transaction may require further checks before it can be processed. When you receive your new card, and if you have any issues, please give us a call on 0330 333 6000 (Monday – Friday, 9am – 5pm) so we can investigate the matter with you and ensure it is not a card issue.

We will also share your review with our relevant departments so we can improve our services.

Team Onmo

Noté 1 sur 5 étoiles

Bad customer service rang five times to…

Bad customer service rang five times to get my card replaced never was sent then got a card then couldn’t activate it rang them and get told I have to wait 10 more days cancelled there offer off me having to wait another 10 days to use my new card and parted dealings with Ommo with immediate effect

19 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi William,

We’re sorry to read about your experience which led to you closing your account with Onmo. In some instances, we may need to run additional checks if any details are needing to be updated on a new account. While we typically complete these checks sooner, we do advise it can take up to 10 business days for them to be completed.

Once again, we are sorry that you did not have the best experience and we’ll be sharing your review with our relevant departments so we can work towards improving our services.

Team Onmo

Noté 5 sur 5 étoiles

Very easy application and install of…

Very easy application and install of app.

18 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi David,

Thank you for your review and for letting us know how you found the application process and in-app experience.

We’re happy to have you onboard as an Onmo customer.

Team Onmo

Noté 5 sur 5 étoiles

Quick and easy to apply,rates are ok

19 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Stuart,

Thanks for taking the time to leave us your review. It’s great to read that applying for your Onmo Credit Card was a quick and easy process for you to get through.

We'll have your new card with you soon!

Team Onmo

Noté 5 sur 5 étoiles

Very simple and clear process and quick…

Very simple and clear process and quick decision .

17 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Janet,

Thank you for sharing your recent experience of applying for your Onmo card. It’s great to read that everything went smoothly.

We appreciate your feedback and we'll have your new card with you soon.

Team Onmo

Noté 5 sur 5 étoiles

Really easy to apply and set up

Really easy to apply and set up, very happy 😄

16 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Suman,

Thank you for sharing your experience with our application process and account set up. We’re happy to read everything was easy and you found the process user friendly. Enjoy your new card!

Team Onmo

Noté 5 sur 5 étoiles

Easy application

Easy application. Straightforward process. Detailed explanations. Clear and easy to understand website.

14 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi There,

Thank you for your review and we’re happy to read that applying for your Onmo card was straightforward and easy. We appreciate you sharing that you found the form's explanations helpful and clear.

We'll have your card with you soon and thank you for being an Onmo customer.

Team Onmo

Noté 5 sur 5 étoiles

At the moment everything going well

At the moment everything going well

15 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Peter,

Thank you for your review and letting us know that you've had a positive experience so far. We hope you continue to enjoy having the Onmo credit card as an addition to your wallet.

Team Onmo

Noté 5 sur 5 étoiles

Fast easy and great service no messing…

Fast easy and great service no messing about

14 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Angela,

We’re happy to read that you’ve had a positive experience when getting set up for your Onmo card. Thanks for leaving us your review.

Team Onmo

Noté 5 sur 5 étoiles

Easy application,very efficient,great…

Easy application,very efficient,great overall.

15 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Sean,

Thank you for your review and sharing with us that you found our application process easy to complete. Your card should be with you soon, and we hope you enjoy it.

Team Onmo

Noté 5 sur 5 étoiles

Easy to use

Great service easy to use, and supportive.

14 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Michael,

Thank you for leaving your review and for sharing your experience with our services. We hope you enjoy using your Onmo card.

Team Onmo

Noté 5 sur 5 étoiles

Very simple and concise application…

Very simple and concise application process and an answer in seconds very happy

13 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi There,

Thank you for leaving us your review and sharing your application experience. It’s great to read that you found it to be quick and straightforward to get through.

Team Onmo

Noté 5 sur 5 étoiles

An easy process to apply and easy to…

An easy process to apply and easy to understand how every works. A pleasure to find something that is designed for everyone to adapt to very easily. Thank You

13 août 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Lyndon,

Thanks for your review and sharing how you found our application process. We’ve designed our application to make sure customers are well-informed throughout. We’ll have your card with you soon and thanks for being an Onmo customer.

Team Onmo

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