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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very quick and easy, had financial problems in the past but this wasn’t taken into consideration, thank you. Lovely welcome email shortly after, looking forward to receiving my card.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Apps is straightforward and easy to understand. Informative, a question in my mind has been answered before I ask. Navigation tools are easy to use. I got immediate results too. JhenDkin

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have the omno credit card and it is good to build your credit but once the 37% apr hits it gets tough.I have another card but could not do a balance transfer on it to clear my omno card.i have froz... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What can I say? I applied online, received an answer and credit limit in 2 minutes. This is my first experience with them and hopefully it will continue to remain positive.

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière

Écrit par l'entreprise

Onmo is one of the UK’s newest credit card account providers. We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. Our app puts you in control of your spending and payments so you can understand exactly where your money's going, freeze your card, and set reminders - in one place. Find out more: https://onmo.app/


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(5 949)

840 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

They charge daily interest no matter…

They charge daily interest no matter how much you have to spend on the card. Wish i never applied for it now.

4 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Dean,

Thank you for sharing your feedback on how you’ve found your Onmo credit card. With interest, this is calculated daily but will be charged once a month, depending on what you pay on your due date. If you pay your balance in full, then no interest will be applied on your account.

If you have more questions, please don’t hesitate to reach us on 0330 333 6000 (Mon – Fri, 9am – 5pm) and a member of our Customer Services Team will be happy to help.

Team Onmo

Noté 5 sur 5 étoiles

Quick service

Quick service. Excellent customer service. Thank you

17 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Marcelle,

Thank you for letting us know about the great service you received from us! We appreciate you taking time out of your day, and we’ll be sharing your review with our team.

Team Onmo

Noté 2 sur 5 étoiles

I can't sent money abroad for unknown…

I can't sent money abroad for unknown reason
And when I took £10 at cash machine,I was charged £5
Ridiculous

17 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Ruta,

We appreciate your feedback and will share your review with our relevant teams. For ATM withdrawals, there is a fee of 5% or £5, whichever is greater. We have details of our fees on our FAQs, which you can access through the Onmo mobile app.

For transferring funds, we do support Balance Transfer Outs, but this would not be the same as sending funds abroad. If you have more questions on how you can use your Onmo credit card, please give us a call on 0330 333 6000 (Mon – Fri, 9am – 5pm). A member of our customer services team will be happy to help.

Team Onmo

Noté 5 sur 5 étoiles

Very easy to apply for

Very easy to apply for, I would recommend this company if you’re trying to build your credit rating, I got accepted straight away and everything was straight forward, would highly recommend, if you’re after a no nonsense approach to re building your credit rating, then this is the card for you.

17 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Sharon,

Thank you for sharing your experience and letting us know how you found the application process.

We have built our card to help our customers build up their credit score and to use it with confidence. We hope you enjoy using your Onmo card.

Team Onmo

Noté 5 sur 5 étoiles

Quick and informative

Quick and informative

16 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Truley,

Thank you for your review and we're glad you found the application process to be informative. Thanks for being an Onmo customer.

Team Onmo

Noté 5 sur 5 étoiles

A very easy process

A very easy process, took less than 5 minutes, thank you

16 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Kim,

Thank you for your review and sharing with us that you found our application process quick and easy. Your card should be with you soon, and we hope you enjoy it.

Team Onmo

Noté 5 sur 5 étoiles

Just quick and easy process

Just quick and easy process.
Love the app easy to use

16 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Heather,

Thank you for leaving us your review and sharing your application experience. It’s great to read that you found it to be quick and easy to get through.

We also appreciate your feedback on our mobile app. We'll be sure to share your review with our design team.

Team Onmo

Noté 5 sur 5 étoiles

Fast efficient and very user friendly…

Fast efficient and very user friendly process to navigate.

15 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Brian,

Thanks for your review and sharing how you found our application process and that it was easy to navigate. We’ve designed our application to make sure customers can get through it quickly while staying informed about the Onmo credit card.

We'll have your card with you soon!

Team Onmo

Noté 1 sur 5 étoiles

BE CAREFUL

BE CAREFUL, seems like this company are collecting YOUR personal details, copies of legal documents and probably just selling them on! Is this a real company or a circus?

Accepted me, completed all the ID and address verification, digitally signed all the legal documents. Received "welcome" emails which stated new card was on its way and i would just need to activate the card when it arrives. The app also stated that as soon as I receive my card I just needed to activate it through the app, .

Received the card through the post, but alas could not activate it. I spoke to their customer service agents, and they told me that they had not completed their checks and I had to wait a further 10 working days for them to complete them, despite them sending me a card and a welcome email!!

I have today, looked in the app to find that they have closed my "account" despite not having done a "hard search" (only a soft search during initial eligibility check) on my credit file! Therfore what checks have they done? Now they've left me concerned that they will just be selling my private and personal data on.

This company is constantly being pushed by all the credit reference agencies, so much so that their website even states you can only apply through an agency and NOT direct with this circus themselves- RED FLAG!!

After I applied i found out that you cant even add the card to Google or Apple wallets, so I doubt it would've got much use, who carries cards with them nowadays?!

MY VERDICT:

Stick with a well known professional company that actually knows how to operate, and you know that your data will be kept safe and secure, that is unless you need a card for scraping ice off your windscreen in the winter!

17 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Simon,

We appreciate your feedback and we’re sorry for the frustration that following further checks by us, your account was closed. In some cases, before a customer can activate their card, we will be required to run additional checks which can result in an account closure.

We’d like to reassure you that these documents are provided on a secure platform, and your data is not used for any other purposes other than fully verifying your account. You can review our Privacy Policy, found in the Onmo mobile app, to see how your data is used with us. The additional checks conducted includes reviewing of data received from credit reference and fraud prevention agencies. While we can’t comment on the specific details for this decision, you will have received an email with more details found in our Terms and Conditions.

For applications, we currently work with 3rd part aggregator partners only. While Google Wallet/Apple Pay are not available at the moment, this is something we are working towards.
We’re sorry that we can’t assist further, but please refer to the email we would have provided following our checks.

Team Onmo

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

16 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Michelle,

Thank you for your review and sharing your experience with our customer services. We're happy to see that you were satisfied and we'll be sharing your review with our team.

Team Onmo

Noté 5 sur 5 étoiles

It was easy and good to apply for…

It was easy and good to apply for credit card thank you onmo

15 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Mohammad,

Thanks for sharing your experience when applying for your Onmo credit card. We’re glad it was an easy application to complete, and we hope you enjoy your card.

Team Onmo

Noté 4 sur 5 étoiles

Very well organized and helpful

14 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Godfrey,

Thank you for your review and sharing how you've found your Onmo experience. We appreciate your feedback and hope you enjoy having this card as an addition to your wallet.

Team Onmo

Noté 3 sur 5 étoiles

I have just taken a credit card out…

I have just taken a credit card out with you. however I have had and do have other providers who gave a first time larger credit limit as you only give 500 pounds I think this is more of a insult than a limit so think first time limits should be higher as most probably takes you years to raise it

15 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Justin,

Thank you for your review and for your sharing your feedback on your starting credit limit. While we will be sure to share your review with our relevant team, please keep an eye on your emails as you use your Onmo credit card.

If you become eligible for a credit limit increase, we will send you an email to notify you where you will then be able to accept the offer. If, for any reason, you haven’t accepted an increase offer we will also send you a text message to remind you of the offer. We hope this helps.

Team Onmo

Noté 5 sur 5 étoiles

very fast application and great help by…

very fast application and great help by approving even if i have a poor credit score

14 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Valy,

Thank you for sharing your experience. We have built our card to help our customers build up their credit score and to use it with confidence. We hope you enjoy using your Onmo card.

Team Onmo

Noté 5 sur 5 étoiles

Fantastic company really quick response…

Fantastic company really quick response great team would highly recommend many thanks x

15 septembre 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Paul,

Thank you for letting us know about the great service you received from us! We appreciate you for your recommendation and taking time out of your day to share your experience. We’ll be sure to share your review with your team.

Team Onmo

Noté 5 sur 5 étoiles

It was an easy process to apply

It was an easy process to apply and been accepted

14 septembre 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Cus,

Thanks for taking the time to leave us your review. It’s great to read that applying for your Onmo Credit Card was am easy process for you and you received a quick response.

Team Onmo

Noté 5 sur 5 étoiles

I easily get what I want and the…

I easily get what I want and the process is is very easy.

11 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Olushina,

Thank you for letting us know about the great service you received from us! We appreciate you taking time out of your day, and we’ll be sharing your review with our team.

Team Onmo

Noté 5 sur 5 étoiles

Very handy to have

Very handy to have

2 novembre 2025
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Réponse de Onmo

Hi Kerry,

Thank you for taking time out of your day to leave us your review. We appreciate your feedback and we’re happy to read it was an overall good experience.

Team Onmo

Noté 1 sur 5 étoiles

What can I say? 😑

What can I say? Applied, accepted, uploaded documents, card arrived, and that's where the issues started! Unable to activate card. Told "it's because you didn't upload your documents". Incorrect! Documents uploaded on day of application (September 2nd). Passed from pillar to post and eventually told I would have to start the verification process again. Enquired what happened to my original documents and was told that Onmo's third party verification company 'may' not have received them. May not? So where did my documents go then??? That's a serious concern surely? Apparently not for Onmo, they just ignore your concerns, send another 3rd party verification email and tell you to wait another 10 days!

7 septembre 2026
Avis spontané
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Réponse de Onmo

Hi Nicole,

We apologise for the experience that you have had with us regarding this process. As a regulated lender we pride ourselves on ensuring that all of our customers have a good experience with using our services, however we understand that we may have fallen short on this occasion. We can confirm that your account was escalated for review today and sent you an email earlier this afternoon to advise on the actions taken.

Team Onmo

Noté 5 sur 5 étoiles

Quick and easy application

Quick and easy application

1 septembre 2026
Avis spontané
Logo de Onmo

Réponse de Onmo

Hi Karon,

Thank you for leaving us your review and sharing your application experience. It’s great to read that you found it to be quick and straightforward to get through.

Team Onmo

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