Onyx Avis 3

My first two orders went through great with fast shipping. My 3rd order I kept having issues with the website. I emailed theirs customer service and had quick responses but they were very short with me until I sent pictures of the issues. My order finally went through, I was charged immediately for the product $200. A week later, my order still has not shipped out and I have emailed multiple times with zero response. I sent my last email yesterday asking to cancel my order and refund my money and still no response. I would look elsewhere before ordering from this company. If you don't have the decency to respond to an email, nor refund my money then I wouldn't advise anyone to order from there.

Great experience throughout the entire process. I contributed to the research of a medical condition that I have and was able to have my sample taken at my own home. The Onyx Bio team were extremely supportive and helpful making the process as quick and simple as possible. Once everything was completed I was given access to the "Members" website where more information and updates are located. The company is pioneering a faster, organized, streamlined process for researchers to access the data needed to advance their knowledge regarding specific medical conditions. Onyx Bio stayed true to our agreement for contributing to the research process. Communication was open and clear the whole time.

Sketchy website doesn't show any contact information regardless a location but wants all your personal information. Of course posted on craigslist. I wouldn't trust this place until they provide more transparency for sure.