ooShirts Inc. Avis 

2 973
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Nothing but issues trying to order shirts for my job. Still have not received any info on order or refund. Has been over 2 weeks with no update other than an email saying my order is on hold. Either m... Voir plus

Noté 5 sur 5 étoiles

Ooshirts doesn't print until they know they have it right! We went back and forth on email for awhile, but I'm so glad because they got it right and it looks awesome, and so much more affordable than... Voir plus

Noté 5 sur 5 étoiles

My design, as always, looks amazing on my shirt. Thank you! The printing quality is exceptional. This is NOT like some tee-shirt sites where the printing is hard and heavy and feels slapped on. o... Voir plus

Noté 1 sur 5 étoiles

I paid extra for a rush order that was guaranteed to arrive by October 24. I never got a shipping update, so I called three times that day. Each time I was told the issue would be “escalated,” a... Voir plus

À propos de l'entreprise


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3,2

Moyen

TrustScore 3 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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3,2

Tous les avis

(2 973)

20 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

9 years of Festival Tees! I LOVE ooShirts

I have used ooShirts for making our GeminiFest Tee's for 9 years now and they have always exceeded expectations. Their design app is helpful, the selections of shirts is great, the price is fair, and all but once they have delivered on time. The one time they didnt they made it right w/excellent customer service. Highly Recommended

30 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

I DO NOT recommend this company

I DO NOT recommend this company. I have no idea where all of these positive reviews are coming from, but I recommend checking other sites before you choose to buy from them. We placed a t-shirt order in March, and delivery was delayed twice. Surprisingly, they did eventually show up in May, but the print quality was absolutely terrible (and the design placement a bit off), and we had to request a refund and re-order the shirts through CustomInk (it's worth the extra $). I'm glad customer service was receptive and refunded us, but it was still a huge hassle to deal with the company and the the product is basically unusable.

25 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

The shirts were great

The shirts were great! Quality of the shirt, the screen printing and the speedy delivery are exactly why we will order with them again.

20 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

My experience was great

My experience was great, I love the colors and designs of my tshirts. They have some of the best prices. I received my order on time. This is my second time using this company and I would recommend it to anyone.

18 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Very good company to deal with

Very good company to deal with. Good quality and prices. Only suggestion would be to be able to talk to someone instead of emailing back and forth. The were very helpful with my lack of experience. Will be doing business with ooshirts again.

6 mai 2022
Avis spontané
Noté 2 sur 5 étoiles

Didn't Meet Deadline & Poor Communication

This was my third time using OOShirts. The first two met expectations on all marks - price, quality, delivery time... all of it. I've looked at other places online and local, and they were the only ones that could meet my printing criteria. This time, however, they cost me nearly $500. See, I knew I was against a tight deadline, but they "guaranteed" with rush production and delivery (that I paid extra for) to meet my deadline and the two previous orders actually arrived 4-7 days EARLY. The problems with this order started right away. First, their website was having issues and no one would allow me to place an order via phone or email, so this delayed things by 2 days, but they still swore they could get me my order by my deadline or before. Then, once the order was placed it was approved, then put on hold because they weren't sure about colors printing correctly. I approved it again. Then I received 2 emails with the exact same approval link. I approved for a third time, not thinking I needed to double approve (making it 4 times) so they pushed my expedited date back "one day" but because the one day landed on a Saturday, it went to Monday. They said it would "be on my doorstep" this day. BTW, this delivery date was the expected delivery date had I NOT gone through the expedited shipping. Friday comes and goes with no tracking info. All weekend, no tracking info and no one to contact over the weekend. So Monday morning I finally get a hold of someone and they tell me that no only has it not shipped and won't be on my doorstep that day, but that some of it wasn't even in production! I needed them Tuesday for a charity event. Prior to this there was absolutely NO communication that there were back order delays, or production delays, or shipping delays. Then I was told that they could refund me my express shipping, but that would cancel the order and they could re-process the order as a regular order, but that would put it back in the regular queue and I was looking at 2-3 weeks to finish the order and deliver. By this point it had already been a few days shy of 3 weeks. Or I could proceed as is, and "hopefully get them by the end of the week" then I could open a dispute with their claims department. I did finally receive them after another week and a half. Some of the shirts were a different brand (and cheaper quality) than what I ordered and they were supposed to contact me about swap outs, which they didn't. But by that point I didn't really care. I had already told my client that I would cover 100% of the cost of the shirts and any related shipping costs, plus still deliver the estimated donation amount from the sale of the shirts, all with the slim hope that they use me again next year. I have emailed OOShirts help to open a dispute to try to recoup at least some of my lost expenses, but we're going on a week now with no reply, so I'm not expecting any sort of resolve at this point and just taking my lumps. The only positive take away here is that the shirts looked fantastic and the charity still received their donation. This incident will be making me think long and hard about using them in the future.

20 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

great custom shirts

I have ordered twice, from ooShirts. I finally got the hang of ordering, and knowing my way around. Quality of shirt is great, and the printing is great too.

8 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

Terrible service

Terrible service. They have a number listed which says the time and days of operation but then it says they are not open at the moment. (WTH) so then I emailed them and suddenly they don't answer my email. How can you say you are open Mon-Fri 9a.m to 5 p.m and not respond to emails nor phone calls. Terrible service!

8 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Always have had a positive experience with them.

Have been a customer of ooShirts for some years now and I'm always impressed with the ease of ordering, shipping speed and quality customer service. Anytime there's been an issue with a design or order they contact me immediately to get it resolved quickly. Highly recommend them.

20 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Great customer service !

I had a problem with one of shirts in my order , it was torn , I spoke to a very nice customer service agent by email , sent some pictures of the damage and a new shirt was printed and sent right away .
You fixed my problem very fast & easy, because of that I will return for more orders . Also the prints are fantastic and look just like the proofs.
Thank you so much !

20 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

I can’t recommend Ooshirts enough!

This company is great! The first time I ordered a shirt from them I was in high school, I’m about to leave college now and still coming here for all my custom clothing needs! After ordering quite a few times, I can say the website is easy to navigate, they have reasonable prices for individual t-shirts and sweatshirts (unlike most other online clothing printing companies), they have high quality clothes, the custom service associates are friendly and helpful, the company keeps you informed of any updates throughout your order, and in my experience the shirts always arrive a few days before the promised delivery date. I ordered my friend a custom tshirt for Christmas and waited until the last minute, they promised delivery by December 29th, and I got it by December 23rd!! I was so excited to be able to give her her gift on Christmas! For that same shirt, my order was briefly put on hold as the white print I order for a light blue tshirt would’ve made the text hard to read. They emailed me with a phone number, I called the customer service line, and in less than 2 minutes overall I changed the text color for no additional fee and had my order taken off hold and back in processing! And the tshirt still came way before the 29th! The entire process only took 5 days, including the day I placed my order. I never leave reviews but as a very impressed repeat customer I highly recommend ooshirts!

29 décembre 2021
Avis spontané

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