Optegra Eye Health Care Avis 

9 655
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My diagnosis in April was a shock if im honest. Optegra reassured me through out the assessments and finally the operation. It was weird lol but no pain and those involved were incredible. From t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was made to feel comfortable and at ease , everything was explained to me I was very nervous having my first eye done and was offered medication to help with the nerves The procedure didn’t ta... Voir plus

Noté 5 sur 5 étoiles

I was really concerned about having this procedure, but there was absolutely no need for to worry about, my surgeon mr jaz was truly wonderful, he was friendly, funny & made me feel relaxed. I was def... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service any and a very pleasant environment .. only two comments .. suggestions Would have been good if told prior to pre surgery prep that you can take your phone , book etc , somethi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique ophtalmologique
  2. aussi dans
  3. Centre d'ophtalmologie
  4. Chirurgien utilisant la technique du Lasik
  5. Hôpital privé
  6. Ophtalmologiste

Écrit par l'entreprise

Optegra Eye Hospital was born in 2007, with the vision of providing truly outstanding eye health care for every patient. Since then, we have grown nationwide with over 18 dedicated eye hospitals and clinics in the UK, treating over 1.3 million eyes to date. Our singular focus on eye health care and consultant-led approach means we deliver the right treatment for every patient. You’re assured the best calibre of laser eye surgery, cataract removal, lens replacement surgery and medical eye treatments – all performed to the highest clinical standards. We have over 6,300 5 star reviews and we are committed to ensuring this is maintained by putting our patients at the heart of everything we do. We understand that every patient is different and our top NHS trained consultant ophthalmic surgeons and their specialised clinical teams will work with each and every patient to find the correct solution for them. With access to over 100 consultants within our nationwide network of dedicated, purpose built eye hospitals we are able to offer our patients the full spectrum of eye health care using the latest techniques and technologies.

Laser eye surgery, cataract surgery, lens replacement & vision correction specialists

Écrit par l'entreprise

We are committed to helping our patients live a fuller life
We have treated over 1 million eyes. Eyesight is precious. Trust our experts to look after yours.
Dedicated eye hospitals
Optegra is a true pioneer in eye health care. Inside our dedicated eye hospitals, our recognised experts perform specialist ophthalmic procedures, laser eye surgery, cataracts removal and lens replacement surgery, all under one roof. Each one a profound experience for patients. A chance to live a fuller life; to see every day in glorious high definition.
Consultant-led approach
Our consultant-led approach means we deliver the right treatment for every patient. Cataract removal, laser eye surgery, lens replacement medical eye treatments and innovations – all performed to the highest clinical standards.
Innovative and pioneering
Looking to the future, we are the leader in eye science research, pioneering new innovations such as the first telescopic lens implanted in the UK. We continue to research the latest technologies to ensure we are offering our patients the most up to date care available.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

10 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(9 655)

2 216 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I can only say excellent experience…

I can only say excellent experience from start to finish. Staff very pleasant and helpful. They put you at ease if you were not scared. Good experience.

19 septembre 2026
Avis spontané
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Réponse de Optegra Eye Health Care

Thank you for your excellent review! We're so pleased to hear that our staff made you feel at ease and that you had such a positive experience from start to finish.

Noté 5 sur 5 étoiles

Quick referral and treatment plan

18 septembre 2026
Avis spontané
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Réponse de Optegra Eye Health Care

We are so glad to hear that you had a positive experience with our referral process and treatment plan. Thank you for your kind words!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, very helpful and friendly staff

31 juillet 2026
Avis spontané
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Réponse de Optegra Eye Health Care

Thank you for your wonderful feedback! We are so pleased to hear that you found our service excellent and our staff helpful and friendly.

Noté 5 sur 5 étoiles

It was a surreal experience with a…

It was a surreal experience with a fantastic result. Wonderful staff and professionals. Reassuring and caring. Can't praise the whole team enough. Thank you.

7 août 2026
Avis spontané
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Réponse de Optegra Eye Health Care

We're so pleased to hear you had such a wonderful and surreal experience with us. It's fantastic to know our team was reassuring and caring, leading to a fantastic result. Thank you for your kind words!

Noté 5 sur 5 étoiles

My experience was very very positive.

This is a highly organised unit staffed by cheerful, helpful, reassuring professional and hardworking people.

I observed them guiding patients, who by definition were predominantly older, through the process with a smile and a gentle word.

In addition the information provided pre and post operation was very helpful going forward.

6 août 2026
Avis spontané
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Réponse de Optegra Eye Health Care

We're so pleased to hear about your positive experience! It's wonderful that our team was cheerful, helpful, and professional, guiding patients with a smile and gentle words. We're also glad the information provided was helpful.

Noté 5 sur 5 étoiles

Excellent communication

I was kept in the loop by both text and letter about my forthcoming procedure.

15 septembre 2026
Avis spontané
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Réponse de Optegra Eye Health Care

Thank you for your positive review :)

Noté 5 sur 5 étoiles

Professional

Professional. Informative. Friendly. Prompt. Spotlessly clean

6 août 2026
Avis spontané
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Réponse de Optegra Eye Health Care

Thank you so much for choosing Optegra :)

Noté 5 sur 5 étoiles

Care and attention was first class

Care and attention was first class. I nowlook forward to having my other eye don. Many thanks Optegra.

Regards jim schofield

20 juillet 2026
Avis spontané
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Réponse de Optegra Eye Health Care

Thank you so much for choosing Optegra :)

Noté 5 sur 5 étoiles

Great staff

Great staff, professional, on time, welcoming

6 août 2026
Avis spontané
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Réponse de Optegra Eye Health Care

Thank you so much for choosing Optegra :)

Noté 5 sur 5 étoiles

The timing was on point

The timing was on point
Staff where very friendly and helpful

16 septembre 2026
Avis spontané
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Réponse de Optegra Eye Health Care

We're so pleased to hear that our staff were friendly and helpful. Thank you for your kind feedback.

Noté 4 sur 5 étoiles

Cataract surgery

Everything went well. I wasn't satisfied because I wasn't seen by a specialist either before or after the operation. I was only seen by an optical technician at the Eyesite facility in Brighton before the procedure.

7 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Good service

Good service

6 août 2026
Avis spontané
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Réponse de Optegra Eye Health Care

Thank you so much for choosing Optegra :)

Noté 1 sur 5 étoiles

I paid for lens replacement over £7,000…

I paid for lens replacement over £7,000 ,the result was amazing until about 7 months ,then my left eye started to go opaque,(cloudy). I got in touch and the lasered the film off my left eye, its been 3 years and now my right eye has gone cloudy but now they wand a £1,000.
to laser the film off my right eye?,why don't they tell you before the operation that when they put your implants in your body will cover the lenses with a coating as it does not belong there ,so you have to have it removed at a extra cost????????

18 septembre 2026
Avis spontané
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Réponse de Optegra Eye Health Care

We are truly sorry to hear about your experience and the issues you've encountered with your lens replacement. We appreciate you bringing this to our attention. Please provide your patient ID and your contact details and a member of our team will reach out to support you. Thank you so much

Noté 2 sur 5 étoiles

There is no follow up work after…

There is no follow up work after surgery, even I have called several times (9 July, 17 July & 20 July) requesting for the next appointment, the operators just said nothing need to do at the clinic, and also said the follow up work responsible by my referral optician.
It makes me feel helpless and desperate because my optician BOOTS also said nothing they could help me.
With this experience I totally loss confidence with the NHS system of ophthalmology services.

17 juillet 2026
Avis spontané
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Réponse de Optegra Eye Health Care

We are truly sorry to hear about your experience regarding the follow-up care after your surgery. We understand how frustrating this situation must feel when you're seeking clarity and support. Please provide your patient ID and your contact details and a member of our team will reach out to support you. Thank you so much

Noté 5 sur 5 étoiles

Just so good

Just so good. I'm really pleased with the result.

5 août 2026
Avis spontané
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Réponse de Optegra Eye Health Care

Thank you so much for choosing Optegra :)

Noté 5 sur 5 étoiles

Friendly and efficient staff

Friendly and efficient staff. Procedure quick with no problems. Would definitely recommend Optegra

5 août 2026
Avis spontané
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Réponse de Optegra Eye Health Care

We're so pleased to hear you found our staff friendly and efficient and that your procedure was quick and problem-free. Thank you for your recommendation!

Noté 5 sur 5 étoiles

Very satisfied with appointments

Very satisfied with appointments - happy with both cataract removals and after care. All staff most efficient.

5 août 2026
Avis spontané
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Réponse de Optegra Eye Health Care

We're so pleased to hear you were satisfied with your cataract removals and aftercare. Thank you for your positive feedback :)

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