My diagnosis in April was a shock if im honest. Optegra reassured me through out the assessments and finally the operation. It was weird lol but no pain and those involved were incredible. From t... Voir plus
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My diagnosis in April was a shock if im honest. Optegra reassured me through out the assessments and finally the operation. It was weird lol but no pain and those involved were incredible. From t... Voir plus
L'entreprise a répondu
I was made to feel comfortable and at ease , everything was explained to me I was very nervous having my first eye done and was offered medication to help with the nerves The procedure didn’t ta... Voir plus
I was really concerned about having this procedure, but there was absolutely no need for to worry about, my surgeon mr jaz was truly wonderful, he was friendly, funny & made me feel relaxed. I was def... Voir plus
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Excellent service any and a very pleasant environment .. only two comments .. suggestions Would have been good if told prior to pre surgery prep that you can take your phone , book etc , somethi... Voir plus
L'entreprise a répondu
Optegra Eye Hospital was born in 2007, with the vision of providing truly outstanding eye health care for every patient. Since then, we have grown nationwide with over 18 dedicated eye hospitals and clinics in the UK, treating over 1.3 million eyes to date. Our singular focus on eye health care and consultant-led approach means we deliver the right treatment for every patient. You’re assured the best calibre of laser eye surgery, cataract removal, lens replacement surgery and medical eye treatments – all performed to the highest clinical standards. We have over 6,300 5 star reviews and we are committed to ensuring this is maintained by putting our patients at the heart of everything we do. We understand that every patient is different and our top NHS trained consultant ophthalmic surgeons and their specialised clinical teams will work with each and every patient to find the correct solution for them. With access to over 100 consultants within our nationwide network of dedicated, purpose built eye hospitals we are able to offer our patients the full spectrum of eye health care using the latest techniques and technologies.
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Royaume-Uni
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I can only say excellent experience from start to finish. Staff very pleasant and helpful. They put you at ease if you were not scared. Good experience.

Réponse de Optegra Eye Health Care

Réponse de Optegra Eye Health Care
It was a surreal experience with a fantastic result. Wonderful staff and professionals. Reassuring and caring. Can't praise the whole team enough. Thank you.

Réponse de Optegra Eye Health Care
This is a highly organised unit staffed by cheerful, helpful, reassuring professional and hardworking people.
I observed them guiding patients, who by definition were predominantly older, through the process with a smile and a gentle word.
In addition the information provided pre and post operation was very helpful going forward.

Réponse de Optegra Eye Health Care
I was kept in the loop by both text and letter about my forthcoming procedure.

Réponse de Optegra Eye Health Care

Réponse de Optegra Eye Health Care
Care and attention was first class. I nowlook forward to having my other eye don. Many thanks Optegra.
Regards jim schofield

Réponse de Optegra Eye Health Care

Réponse de Optegra Eye Health Care
The timing was on point
Staff where very friendly and helpful

Réponse de Optegra Eye Health Care
Everything went well. I wasn't satisfied because I wasn't seen by a specialist either before or after the operation. I was only seen by an optical technician at the Eyesite facility in Brighton before the procedure.

Réponse de Optegra Eye Health Care
Very good service with everything explained clearly so i could understand the process.

Réponse de Optegra Eye Health Care
I paid for lens replacement over £7,000 ,the result was amazing until about 7 months ,then my left eye started to go opaque,(cloudy). I got in touch and the lasered the film off my left eye, its been 3 years and now my right eye has gone cloudy but now they wand a £1,000.
to laser the film off my right eye?,why don't they tell you before the operation that when they put your implants in your body will cover the lenses with a coating as it does not belong there ,so you have to have it removed at a extra cost????????

Réponse de Optegra Eye Health Care
There is no follow up work after surgery, even I have called several times (9 July, 17 July & 20 July) requesting for the next appointment, the operators just said nothing need to do at the clinic, and also said the follow up work responsible by my referral optician.
It makes me feel helpless and desperate because my optician BOOTS also said nothing they could help me.
With this experience I totally loss confidence with the NHS system of ophthalmology services.

Réponse de Optegra Eye Health Care

Réponse de Optegra Eye Health Care
Friendly and efficient staff. Procedure quick with no problems. Would definitely recommend Optegra

Réponse de Optegra Eye Health Care
Very satisfied with appointments - happy with both cataract removals and after care. All staff most efficient.

Réponse de Optegra Eye Health Care

Réponse de Optegra Eye Health Care
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