The persistent cold calling from this organisation is unacceptable. No-one in their busy work day has time to listen to a sales call they are not interested in. Despite telling the caller we have n... Voir plus
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Lisez les avis des autres
I have used Orbis Exchange group for just over a year now. I find the team very helpful and professional . Nothing is too much trouble and they always get back to any questions I have promptly . They... Voir plus
These guys are the best in the market, we are a small sales business and get contacted by traders every week/month who aren’t as professional or well setup. Jake in particular has added really value... Voir plus
Really pleased with the savings I’m experiencing through Orbis. Wasn’t happy with what the bank was providing me anymore. The support and help also does not go unnoticed. Craig specifically has been... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are dedicated to helping your business grow. As a client-centric organisation, we place paramount importance on delivering foreign exchange services that are specifically designed to help our clients exchange currency in the most efficient and effective way possible. With decades of industry expertise and a team of trained market professionals, we strive to deeply understand our client's objectives and challenges, equipping them with strategic solutions to navigate the intricate landscape of foreign exchange.
Coordonnées de contact
77 Marsh wall, E149SH, London, Royaume-Uni
- 02039185620
- info@orbis-exchange.co.uk
- orbis-exchange.co.uk
3,8
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25 avis
N'a pas répondu aux avis négatifs
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Saving monthly £!
Recently I was contacted by Orbis where they were offering me a great rate to exchange euro into sterling. This was ideal as my employer is based in Europe and I’m based in UK meaning I always lose a monthly exchange rate fee to the bank. Orbis are able to get me a better rate where I’m now saving every month. Very helpful!
15 août 2024
Avis spontané
Orbis Exchange Group saved me a…
Orbis Exchange Group saved me a significant amount on my international payments compared to my bank. Their exchange rates were better, with no hidden fees, and the process was straightforward. Excellent customer service too—quick, clear, and helpful. Highly recommend for anyone looking to save on international transactions!
2 septembre 2024
Avis spontané
useful service I didn't think I needed
my foreign exchange payments for my company wasn't something id given much attention to, but after speaking to a few of the members at Orbis, they've saved me enough for a free holiday every year and on top of that gave me more confidence having an expert on the phone,
Highly recommend!
10 juillet 2024
Avis spontané
Fantastic experience
Could not have been an easier experience for me with Orbis Exchange. I was walked through step by step and everything was confirmed and transferred quickly and precisely as agreed with a very competitive rate. William and Tom were so helpful and professional, I’d recommend to anyone. I won’t be going elsewhere in the future.
1 août 2024
Avis spontané
High pressure call
They first start the call to say the call is about an accounts invoice, or something along those lines. That way they try and get past the receptionist.
Then they try to get loads of details from you about foreign payments etc and say they can save us money compared to the banks. The process is long and arduous and they don't seem to want to simply give an exchange rate. They try to get you to log into their website which is a bit worrying.
They are so insistant that they don't take any notice when you say you don't want to continue or that we're busy. It's a worry because it may be a con of some sort, but if it isn't a con then please don't be so insistant. I know you must be on a comission, as that would explain the persistance. Also, lots of background noise from their other cold callers. Not a good look :(
6 août 2024
Avis spontané
Réponse de Orbis Exchange Group
Hi Sidney,
Sorry you feel so annoyed with our sales people - we do not teach them to be pushy at all. However they are very passionate about the service they are selling and are eager to get deals over the line. Feel free to send me your number so I can listen to the call back and provide further training to the individual.
If not, feel free to email me your number so I add you to our do not call list - info@orbis-exchange.co.uk
Kind regards,
William
Director
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