Orbus Avis 16

Ok, made the switch today on broadband, having taken a leap of faith as I’m hopeless setting up tech.

I was with Virgin Media on a volt 125 speed/contract which was pretty dire, but due to health I need reliable wireless which isn’t always cheap/good.

Was paying around £37 a month, way more than it should be, but I was out of contract and facing another £7+ being extorted in April gave me the courage to leave.

For me, being a nerd, service is top for me over price, if I have a problem, I want someone to talk to, not press this/that/whatever and then hold forever for a person I can’t understand.

So I jumped and landed at Orbus and although I don’t need mega fast broadband, you cant ever have too much and hope that boosts the signal throughout the home.

Sent an email to Orbus saying I’m disabled and need reliable wireless etc and enquired about extenders to boost just in case, (I’m a safety girl)

Spoke to Andrea - wow the actual boss - and she put my mind at rest, even her mobile/email just in case. She let me buy the 2 extenders direct instead of via Amazon so saved some cash too.

Today came the install via Openreach, so easy, so small compared to the virgin equipment, and the speed, just WOW, nice tidy job too.

Early days, but the download speed earlier was 858.6 mbps and upload 105.5 which is Yeah that works 😉

I’m told the renewal price will be the same as any other new or existing customer, and that customer service is a thing for them.

I’m sold, thanks Orbus and Andrea, great job.

Seamless switchover, good comms, and best of all... some real people to communicate with

Breath of fresh air compared to previous Sky service. They did mess up by not dispatching the router, but they acted swiftly to fix it so that I had it in time for my install appointment. Would recommend, prices seem reasonable and customer service has so far been good, although it is frustrating having to rely on email with no phone number or live chat option.

Easy to switch, great speed and well priced !

Switched to Orbus Broadband for their competitive pricing and the bonus of a free Eero 6+ router. The sign-up process was smooth, and the service has been consistently reliable. Highly recommended!

It was just simple to sign up, it's had reliable service, making it everything I need. I like a seamless service like this.

Switched to Orbus broadband after my old provider hiked prices. It’s been faster, cheaper, and way more reliable. Setup was simple, and the eero router covers the whole house – no more dead spots!

Brilliant broadband service. Never heard of this company but my wifi improved massively.

Was sold on the speed for the price and it hasn't disappointed, added bonus was it came with one of the best routers out there so gets all around my house!

Great service, I moved from an alternate service provider who increased their prices and found Orbus to be a more reliable, faster and cheaper internet connection! Highly recommended

Great service from start to finish. Nothing was too much trouble, really refreshing. No messing about. Thanks guys

Really responsive to my questions about installation. Nothing was too much trouble and to top if off, was sent a lovely eero router. Very happy!

I switched to Orbus and honestly, I’m so glad I did. The whole process was super easy - from checking my postcode to getting the eero router set up. The WiFi has been rock solid across the whole house, even in rooms that used to be dead zones. No buffering, no dropouts, no stress. Great service. Highly recommend.

Great service, easy to switch and so happy to have fast stable broadband after years of instability. Defiantly recommend these guys

These guys really know tech, very knowledgeable and keen to help. Great service all round

Great company, excellent service and such pleasant people to have to deal with. Really like the router that's bundled in with the product too. Highly recommend