The company responded well, but the product does not work for me. The message I noted in the notes on returns was that they did their best to discourage it, to the point of mentioning that the cost of... Voir plus
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Lisez les avis des autres
I'm very happy 😊 with my purchase because it relieves my sciatica once l lay down or sit up with it behind my back.
My Mom absolutely adores her back brace! She has osteoporosis with multiple lumbar stress fractures. She couldn’t stand erect and had severe pain doing her chores. The brace relieved her pain and... Voir plus
L'entreprise a répondu
Very poor customer service for an overpriced product. They don’t honour their returns promises wanting you to ship the appliances back to the US even though they sent them from the uk. I am having to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are an E-commerce brand offering orthopedic braces and supporting devices to help relieve physical pain without the need for risky and expensive surgery. We specialize in back braces with metal inserts which significantly improve support and stability, while relieving back pain caused by various conditions.
Coordonnées de contact
Singapour
- orthorelieve.com
4,0
Bien
121 avis
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The back brace gives me the support I…
The back brace gives me the support I need while being flexible enough to perform everyday functions.
7 avril 2025
Réponse de Orthorelieve
Thank you Barbara for your review! We're glad the back brace is helping you!😊
Not good for surgical or other serious issues.
I have had a dozen back braces, but none help. I have a failed L4-S1 lumbar fusion done by a "doctor" because I have severe osteoporosis and this "doctor" KNEW he should not have done it and has a history of doing it. Currently, my hardware is loose, so there is just not much that will work to help my pain. It is a good product, but if you have surgical issues, etc., you should consult a professional - one who actually knows what they are doing!
10 mars 2025
Delivery time
It took your company approximately a month to deliver my order. You took my money knowing the Chinese new year was at hand and would significantly slow delivery time on a product I had a serious physical need for it.In the meantime because of the pain I was in i had to purchase another brace at $40.00 from a local medical supplier.When I complained all l got was so sorry so sorry.Do not do business with company !!!!!
6 février 2025
The front page of your website says…
The front page of your website says money back guaranteed. This was not the truth. I measured according to the website instructions. I was 2 inches bigger than the size I ordered according to the website instructions and the product sent was too big and offers no support.
15 janvier 2025
relieve my pain after several month for…
relieve my pain after several month for sciatic nerve beleive me i tried all kinds of things my old stuff just would't work anymore
11 janvier 2025
Réponse de Orthorelieve
Thank you Marilyn for your review! We're happy the brace is helping to relieve your sciatica!
gives great relief to your back
I really feel this back brace helps my lower back feel better when I wear it. I also feel I stand much straighter with it on. yesterday I wore it to shovel snow really helped my back.
10 janvier 2025
Réponse de Orthorelieve
Thank you Marlyne for your review!
A great back support.
I am very happy with my back support. It is everything I need as far as pain relief, and is comfortable to wear for long periods.
9 janvier 2025
Réponse de Orthorelieve
Thank you Barbara for your review! We're happy that the brace is helping you relieve pain.😊
Product is not too bad but does not…
Product is not too bad but does not stay in place. It moves up and down and the plates move out and have to be pushed back down. Better then some that I have tried though.
6 décembre 2024
I have Ostioarthritis in my spine
I have Ostioarthritis in my spine & find the back Brace relieves most of my pain, well worth the money,
Thank you Carolann Whittet.
5 décembre 2024
Réponse de Orthorelieve
Thank you Carol for your nice review!😊
Réponse de Orthorelieve
Thank you Joseph for your review!
Réponse de Orthorelieve
Thank you Julieta for your review!😊
We order a back brace and tried to…
We order a back brace and tried to return the unopened package and they would not respond. Had to fight it on my visa card
1 novembre 2024
Avis spontané
Réponse de Orthorelieve
We did send you an email asking why you want to return, but you have not responded.
Originally thought I ordered the right one.
Originally thought I ordered the right size according to their sizing chart. It was just a little to small and velcro overlapped by only about an inch. I worked with Orthorelief and they told me that they would send me the next size up and keep my other back support. They charged me a $35 shipping fee for the next size up back support. They worked with me to make this happen and I look forward to getting the larger one so that I can start wearing it.
10 novembre 2024
Avis spontané
Réponse de Orthorelieve
Thank you Vernon for you review!
Just trying to get by day to day with 4…
Just trying to get by day to day with 4 nerves pinching in lower back . waiting on surgeons to fix me the belt has giving me some relief which I'm looking for .still working so needed something to hold me together
7 octobre 2024
Réponse de Orthorelieve
Thank you Brett for your review. We're glad the brace is helping you!
Réponse de Orthorelieve
Thank you Lona! We're glad the brace is helping you!
Steel plates help support my bad back.
4 octobre 2024
Réponse de Orthorelieve
Thank you Warren for your review!
It doesn’t work for me at all
4 octobre 2024
Réponse de Orthorelieve
We're sorry that the brace isn't helping you. We're assuming your condition is severe, for which we recommend that you see your doctor for treatment.
How to return?
Hello, Im disappointed with Ortho relieve back brace. its very bulky on thabdome and doesn't fit right even tho I measured and ordered the correct size. Its not flexible. Im trying to return my brace but the only receipt I find is my bank statement showing I paid for it. Is this sufficient. please reply. I don't want to itv you bad publicity on Facebook. Thanks,Michelle
4 septembre 2024
Réponse de Orthorelieve
We very sorry that you're having problems with our product. We have responded to your email and will help you resolve this issue promptly.
Thank you for your patience, and we appreciate your understanding.
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