The company responded well, but the product does not work for me. The message I noted in the notes on returns was that they did their best to discourage it, to the point of mentioning that the cost of... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I'm very happy 😊 with my purchase because it relieves my sciatica once l lay down or sit up with it behind my back.
My Mom absolutely adores her back brace! She has osteoporosis with multiple lumbar stress fractures. She couldn’t stand erect and had severe pain doing her chores. The brace relieved her pain and... Voir plus
L'entreprise a répondu
Very poor customer service for an overpriced product. They don’t honour their returns promises wanting you to ship the appliances back to the US even though they sent them from the uk. I am having to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are an E-commerce brand offering orthopedic braces and supporting devices to help relieve physical pain without the need for risky and expensive surgery. We specialize in back braces with metal inserts which significantly improve support and stability, while relieving back pain caused by various conditions.
Coordonnées de contact
Singapour
- orthorelieve.com
4,0
Bien
121 avis
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product took awhile to get here
Product took awhile to get here, otherwise a total 5 star.
7 août 2024
Réponse de Orthorelieve
Thank you for your review!
Fast delivery
Fast delivery, good prices. It's seems to be working, I just got it and really haven't given it a good ride.
5 août 2024
Réponse de Orthorelieve
Thank you David for your review!😊
This product is the best I have ever had
5 août 2024
Réponse de Orthorelieve
Thank you Michael for your review! We're glad our product is helping you!😊
Nog steeds wacht mijn bestelling
Nog steeds wacht mijn bestelling, vanaf 26 juni. Krijg horen dat verzending verloren is. Week geleden via email kreeg horen dat verzending verloren is. Om opnieuw te verzonden worden moest mijn adres bevestigen. Wel gedaan. Na de 8 dagen( gisteren) krijgt e-mail -alweer moet adres bevestigen🙂Gewoon rotzooi bedrijf
7 août 2024
Avis spontané
Réponse de Orthorelieve
Hi Turana. I'm sorry but you have reviewed the wrong company. We are orthorelieve.com, not ortho-relief.nl, which is where you bought from. We do not sell shoes and we do not sell to the Dutch market. To review the correct merchant please use this link:
https://www.trustpilot.com/review/ortho-relief.nl
We appreciate it if you could kindly delete this review. Thank you.
Putting your review here will not only ruin our reputation, but more importantly, you would not have successfully shared your experience to the correct audience.
Niet gaan bestellen
Niet gaan bestellen , reageren laat. Dan zeggen ze sorry de bestelling is nog niet verstuurd,daarop zeg ik oké dan wil ik graag me geld terug. Zeggen ze nee je krijgt de schoenen nog wel , zeg ik het hoeft niet maar daar doen ze niks mee. Wacht al een maand !
24 juillet 2024
Avis spontané
Réponse de Orthorelieve
Hi Wouter. I'm sorry but I think you have reviewed the wrong company. We are orthorelieve.com, not ortho-relief.nl, which is where you bought from. We do not sell shoes and we do not sell to the Dutch market. To review the correct merchant please use this link:
https://www.trustpilot.com/review/ortho-relief.nl
We appreciate it if you could kindly delete this review. Thank you.
Putting your review here will not only ruin our reputation, but more importantly, you would not have successfully shared your experience to the correct audience.
Niet tevreden…
Bijna 1 maand moeten wachten tot mijn schoenen bezorgd werden, na meerdere mails te hebben verstuurd.
En vervolgens ontvang ik niet maat 40 maar 41
18 juillet 2024
Avis spontané
Réponse de Orthorelieve
Hi Martine. I'm sorry but I think you have reviewed the wrong company. We are orthorelieve.com, not ortho-relief.nl, which is where you bought from. We do not sell shoes and we do not sell to the Dutch market. To review the correct merchant please use this link:
https://www.trustpilot.com/review/ortho-relief.nl
We appreciate it if you could kindly delete this review. Thank you.
Putting your review here will not only ruin our reputation, but more importantly, you would not have successfully shared your experience to the correct audience.
Waardeloos bedrijf
Besodemieterd de boel sturen niks op en als je geld terug vraagt krijg je iedere keer dat je je eigen bank moet bellen want bij hun is er niets mis gegaan want hun hebben je geld teruggestort. Aangifte doen kan ook niet want de politie ziet er niets raars in dus met andere woorden geld kwijt
21 juillet 2024
Avis spontané
Réponse de Orthorelieve
Hi Natasja. I'm sorry but I think you have reviewed the wrong company. We are orthorelieve.com, not ortho-relief.nl, which is where you bought from. We do not sell shoes and we do not sell to the Dutch market. To review the correct merchant please use this link:
https://www.trustpilot.com/review/ortho-relief.nl
We appreciate it if you could kindly delete this review. Thank you.
Putting your review here will not only ruin our reputation, but more importantly, you would not have successfully shared your experience to the correct audience and stop that website from further scamming others.
Réponse de Orthorelieve
Hi Wil. I'm sorry but I think you have reviewed the wrong company. We are orthorelieve.com, not ortho-relief.nl, which is where you bought from. We do not sell shoes and we do not sell to the Dutch market. To review the correct merchant please use this link:
https://www.trustpilot.com/review/ortho-relief.nl
We appreciate it if you could kindly delete this review. Thank you.
Putting your review here will not only ruin our reputation, but more importantly, you would not have successfully shared your experience to the correct audience and stop that website from further scamming others.
I love the Orthorelieve Lumbarmate
I love the Orthorelieve Lumbarmate. I have no back-pain now, even after spending hours in front of my computer. Orthorelieve's service was very good and the delivery was very prompt. I would recommend this product to anyone with lower-back pain.
10 juillet 2024
Avis spontané
Réponse de Orthorelieve
Thank you Janice for your review! We're glad LumbarMate is helping you to relieve your lower back pain😊.
Best lumbar support EVER!!
I have been buying & returning back braces for months, trying to find a perfect size & fit. This is the very best, most effective & comfortable brace I've found EVER! Your service was impeccable, your product is excellent & I bought 3 so I can rotate & have them last for years to come. I am greatful beyond words & recommended you to 2 friends with lumbar problems.
11 juin 2024
Réponse de Orthorelieve
Thank you Wendy for your review and continued support! We're glad the brace is helping you with your back problems!😊
OPLICHTERS!!!!!!!
OPLICHTERS!!!!!!!
OrthoRelief.nl of OrthoreRelieve.nl of Orthorelieve.com
Mail versturen lukt niet, niet via bevestigingsmail en niet via de website.
Site ziet er bertouwbaar uit maar echt bestel hier niet!
Gewoon je geld kwijt!
Naar aanleiding van hun reactie hieronder opnieuw een mail gestuurd.
Word ik weer doorverwezen naar orthorelief.nl de website die niet meer bestaat.
10 juillet 2024
Avis spontané
Réponse de Orthorelieve
Hi C. I'm sorry but I think you have reviewed the wrong company. We are orthorelieve.com, not ortho-relief.nl, which is where you bought from. We do not sell shoes and we do not sell to the Dutch market. To review the correct merchant please use this link:
https://www.trustpilot.com/review/ortho-relief.nl
We appreciate it if you could kindly delete this review. Thank you.
Putting your review here will not only ruin our reputation, but more importantly, you would not have successfully shared your experience to the correct audience and stop that website from further scamming others.
I dont know if this company really…
I dont know if this company really exists. I ordered 1 month ago. No link where item is. No response on emails. Today they even changed email address. Phone contact not working. I frel robbed
9 juillet 2024
Avis spontané
Réponse de Orthorelieve
Hi. Sorry but you reviewed the wrong company. We are orthorelieve.com, not orthorelief.nl. We do not sell shoes and we do not sell to the Dutch market. To review the correct merchant please use this link:
https://www.trustpilot.com/review/ortho-relief.nl
Kindly delete this review. Thank you.
I am trying to return the back brace…
I am trying to return the back brace for a refund and I cannot get a response from anyone
7 juillet 2024
Avis spontané
Réponse de Orthorelieve
Hi Mary, you bank has already given you a full refund. Are you expecting a double refund? 😢
Heel slecht
Heel slecht, hier niks kopen, je ontvangt niks en hoort NIKS!!!
7 juillet 2024
Avis spontané
Réponse de Orthorelieve
Hi. Sorry but you reviewed the wrong company. We are orthorelieve.com, not orthorelief.nl. We do not sell shoes and we do not sell to the Dutch market. To review the correct merchant please use this link:
https://www.trustpilot.com/review/ortho-relief.nl
Kindly delete this review. Thank you.
Teering bedrijf verkoopt chinese troep
5 juillet 2024
Avis spontané
Réponse de Orthorelieve
Hi. Sorry but you reviewed the wrong company. We are orthorelieve.com, not orthorelief.nl. We do not sell shoes and we do not sell to the Dutch market. To review the correct merchant please use this link:
https://www.trustpilot.com/review/ortho-relief.nl
Kindly delete this review. Thank you.
Réponse de Orthorelieve
Thank you Erica for the kind review! 😊
It has really helped my back and the…
It has really helped my back and the pain I have running down my legs. It also makes me stand up straight. So I'm glad I got this brace.
1 juin 2024
Réponse de Orthorelieve
Thank you Tammy for the review. We're glad the brace is helping you 😊.
Geen enkele ster waard.
Geen enkele ster waard.
Opgelicht geen pakket en geld kwijt
24 juin 2024
Avis spontané
Réponse de Orthorelieve
Hi. Sorry but you reviewed the wrong company. We are orthorelieve.com, not orthorelief.nl. We do not sell shoes and we do not sell to the Dutch market. To review the correct merchant please use this link:
https://www.trustpilot.com/review/ortho-relief.nl
Kindly delete this review. Thank you.
Réponse de Orthorelieve
Thank you for the review. We're sure the brace will be helpful to you!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.