OutEquipPro Avis 42

We used to hear complaints from the kids about the car not cooling in the back of our 15-passenger van for our road trips in Arizona. After getting this outequip A/C for our Ford Transit, the most recent roadtrips were filled with "thank you" and the airflow from the A/C unit was quiet, comfortable and perfect. Thank you, Outequip!

From start to finish prep work and install total 8 hours. I first started by moving my existing 3 ea 100watt solar panels out of the way. Then removing my fan unit from the 14”x14” cutout cleaning area around cutout for mounting gasket. I then rerouted the power cable to be installed through the inside of unit. It was easier than expected to do this and went smoothly. Once I got the unit on top of van leaving it in the box to move up the latter without scratches I placed the 14”x14” gasket in place and caulked around lower edges. Placed unit in cutout with ease of alignment. It was a bit of work to rout my cables with existing interior sealing in place but carefully completed that. Probably in the end that’s what took the longest time. Happy to say everything went well with following the manual and watching a few installs on youtube planing ahead for each step to take while installing. I also was able to mount my existing solar panels forward of the AC unit leaving plenty of room for the unit to keep cool while running.
Company was easy to work with and answered all of my questions promptly. Unit arrived on time without damage.

We installed the 12 volt rooftop air conditioner on top of our 22 foot enclosed cabin boat. It has been working great and we really like the low profile. The customer service is great. If you have a issue or question, they are very responsive in a timely manner.

I recently hired Live-A-Little Vans in Connecticut install the OutEquipPro Summit2 OEP2500 12V rooftop air conditioner w/heater in my Ford Transit 250 camper. I appreciate to compact design, low weight, and efficiency of this unit. The unit was shipped promptly to the installer and Live-A-Little had installed in less than 2 days. Since the van is very well insulated and I don’t intend camping in extreme heat or frigid temperatures, the 10,000 BTU unit is more than adequate. The power draw is relatively low, so my existing LiFePO4 infrastructure can easily handle the load. No invertor power loss from converting 120VAC to 12VDC and the unit is whisper quiet.
I also appreciate the quick response from OutEquip’s customer service. When I asked for an electronic copy of the unit’s owner’s manual, they sent me one in a matter of hours.
I look forward to years of reliable air conditioning and heating from my OutEquipPro rooftop unit.

I recently purchased the Summit 2 12V rooftop a/c unit from OutEquipPro to install on my 2020 Ford Transit 250 camper van.

I encountered a few issues with the install due to having a thicker-than-average roof which required me to purchase longer screws. I also wasn't confident in my understanding of the electrical system requirements and wanted to make sure the system would work with my Jackery.

I reached out to customer support for each of those topics separately, and was really impressed with both the speed and quality of their responses. Not only does OutEquipPro have a high-quality, energy efficient, and affordable product, their customer service team (including really elegant AI Agents) are killing it.

Great job, y'all. Thanks for all the support.

We bought the OutEquipPro 10,000 btu rooftop AC/heater for our 2015 Ram ProMaster.
So far it has been a great experience. We’ve only had it installed for two weeks now.
The A/C unit was easy to install, lightweight and sleek, quiet, and is performing at or better than spec.
I haven’t tested in all situations, but preliminary testing is showing great results.
One thing has me puzzled…. They have a Bluetooth module, which is not offered or seen during the checkout process on their website….
It would be great to have the option of having the Bluetooth module installed prior to shipping, as an add-on.
I recommend this product.

This Glacier Pro model has been a great addition to my RV. Cooling performance is steady, and the 12V heat pump is something I didn’t think would work this well—it’s been a game changer. Install was easy, and customer service was very responsive during the process.

Installed this unit on my van and the cooling has been excellent. Customer support answered my wiring questions right away, which gave me confidence during setup. One tip I got from them—don’t overtighten the mounting bolts. Just hand tight or 1–2 Nm is enough.

I’m running this AC on my trailer. It cools reliably, installation was simple, and OutEquipPro’s support team was excellent when I reached out with questions.

The unit is not what they advertise. Do not buy if your batteries are located more than 12 feet away. Outequip encourages reckless electrical wiring. I asked 2 electricians and 2 companies who make 12v AC units and nobody supports their wiring approach. Outequip claims “real world results make it fine to do” but have zero data to back up their claim that contradicts basic electrical data. They don’t honor their return policy. Their marketing is highly deceptive. The alternative wiring approach they tell you to do is more complicated than a DIY unit and is not safe.

I was nervous about cutting into the roof of my van, especially with a curved ceiling, but the CS team walked me through every step. Their support was responsive, detailed, and patient. The unit runs quietly (I measured 40 dB in sleep mode!) and cools my van in 30 mins. I’ve got it connected to a 400Ah lithium battery and the runtime is impressive thanks to the inverter technology. Highly recommend😍

Found OutEquip and decided to invest in a quality unit, night and day difference. Their team is actually responsive and knows their stuff. Real company, real support, real performance.

I installed the 12V unit in my Sprinter van and it’s working like a dream. Quiet, low power draw. I had tons of questions before cutting the hole, and the support team answered every one of them quickly and clearly. That gave me the confidence to move forward, and I’m glad I did.

We’re using these units for a fleet of tractors in Alabama heat. The scroll compressor is efficient and quiet, and the units don’t overload the battery system like others we’ve tried. Service team worked with us on wholesale options and always responded same day. Solid people behind a solid product.

Their customer service is on another level. I asked a ton of questions about power wiring, ceiling gaps, and air return clearance—and every answer was fast, clear, and honest. I even got help picking the right gauge wire and how to adapt to my setup. The AC itself is efficient. On eco mode, I get hours of runtime with minimal battery drain. Truly a pro-grade setup for van life.

To start, I’ve requested a phone number for customer service, nothing. My unit arrived and the connection end for the power supply, ‘battery’, I thought was to be an Andersen Plug connector, as seen in multiple YouTube videos. Mine has no Andersen connector, so I now need to configure that with a crimp tool I don’t have at the moment. For $1000 unit, I expected at least this connector, but more importantly, a phone number to contact a human for resolve. Not happy at this point and it’s not even installed yet.

For a company that claims customer support is a priority, they are completely missing the mark. There is no way to contact them other than email. I'm ready to buy, but can't get a response to a few simple questions. If it's this difficult just to place an order, I can't imagine how bad the support must be after the sale when they already have your money.

I travel with my two dogs, and keeping the RV cool was a priority. This AC keeps the interior comfortable even during hot afternoons. Now my dogs are happier❤️.

Heard about this rooftop AC in my local camper community. It keeps my trailer comfortable and uses power efficiently. Customer support was quick and helpful.

Due to initial unanswered replies, I gave a negative review;
I was wrong. I ordered a 10000 BTU unit and I not them have been a real pain, but Michael has put up with me and answered all my concerns and bent over backwards to help me.
So if they are busy and do not answer ASAP be patient as they really are great.