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OutletSpas.com Avis 

1 485
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We ordered the Lifesmart LS300 Plus 2-Person, 17-Jet Plug and Play Spa in Arctic/ Espresso from Outletspas.com. It was delivered in about two weeks on a pallet by truck. The spa was wrapped very well... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

In todays world, buying online has its risks, however OutletSpas is a different story. From beginning to end, they were customer focused, detailed, honorable and a pleasure to work with. This product... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Update, I do know the model and I did provide it as I had previously confirmed with the manufacturer the correct model. Still was told we can't be sure. I was able to confirm the correct model to or... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Every question answered. And order completed in a timely manner. Hannah and Daniel were both great in the chat. And Daniel completed order over phone at my choosing. This made our 39th wedding anniv... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de jacuzzi
  2. aussi dans
  3. Centre de bien-être
  4. Magasin d'ameublement et de décoration
  5. Magasin d'articles de sauna
  6. Spa
  7. Spa en extérieur

À propos de OutletSpas.com

Écrit par l'entreprise

OutletSpas.com is operated by the Clearwater Brands company, and is one of the nation’s largest independently-owned retailers for spas & hot tubs.

Lifesmart Spas offers a relaxing and therapeutic experience through our advanced technology hot tubs. Manufactured and supported by Watkins Manufacturing, the largest hot tub manufacturer in the USA. Our adjustable flow jets and aromatheraphy system pleases the senses while soothing away the tensions of everyday life. Lifesmart’s engineers have designed our hot tub models to be durable, easy to operate and energy efficient, greatly reducing monthly operating costs.

Lifesmart Spas are rotationally molded for long term quality and reliability. With simple plug n play technology, many of our spas can easily be plugged into any standard 110v outlet. Our full foam insulation method ensures maximum heat retention and energy efficiency.

Learn more at OutletSpas.com.

Where Relaxation Meets Rejuvination

Écrit par l'entreprise

We are committed to our customers!
Our team is dedicated to getting you a spa that helps you unwind whether you’re returning from a long day, sharing laughs with family, or creating memorable evenings with friends, an OutletSpas spa is the ultimate way to relax, connect, and live in luxury. Take the first step toward a healthier, more balanced lifestyle.

Our shipping promise

Free shipping on all LifeSmart spas

At Outlet Spas, one of our goals is to make the luxury and relaxation of owning a personal spa accessible to as many people as possible. To help make that possible, we offer free shipping through our made-to-order shipping option, allowing more customers to enjoy a premium spa experience without the added cost of delivery.

Coordonnées de contact

Promotion box for OutletSpas.com

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4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(1 485)

51 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great products and service

Great products and service. Fair pricing. Really love this company

16 avril 2026
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Réponse de OutletSpas.com

Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!

Noté 4 sur 5 étoiles

Spa was as described and arrived…

Spa was as described and arrived promptly. ONLY negative was there was no operations manual. There was a information pamphlet but it seemed to be general pamphlet covering all the spas, not just this one, and so lacked a lot of information on operating the various controls and physical connections. Almost nothing on the pump or motors. Would also be much better id jets were adjustable.

28 février 2026
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Réponse de OutletSpas.com

Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.

If any documentation was missing, you can find the PDF's on our website, and you can call us if you have questions or are looking for more specific information!

https://outletspas.com/owners

OutletSpas.com

Noté 5 sur 5 étoiles

Hannah was great easy to deal

Hannah was great easy to deal
With and helped w all
My needs 2nd time going thru u guys nothing but love

15 avril 2026
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Réponse de OutletSpas.com

We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, OutletSpas.com

Noté 5 sur 5 étoiles

Charity was absolutely wonderful

Charity was absolutely wonderful! Some of the best customers experience ever.
No hard sell and explained to me every option to replace our hot tub cover.

15 avril 2026
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Réponse de OutletSpas.com

Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!

Thank you for your kind words about Charity...we love our team and are glad we can be here for you!

Noté 4 sur 5 étoiles

So far so good

I called, had some questions, the rep was very helpful. Received the tub and we liked it. I’ve had it less than 2 weeks and it has a leak on a component inside the unit. I’m waiting on a response to help me with that, but otherwise it’s been a good experience. Update: the leak turned out to be a simple fix. 3 weeks in and we really like the tub.

5 mars 2026
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Réponse de OutletSpas.com

Thanks for your feedback...it sounds like your ozonator has a drip, and we have communicated to the manufacturer to get a resolution. Please keep us posted, as we want to be sure this is quickly and easily resolved for you!

The OutletSpas.com Team

Noté 2 sur 5 étoiles

The average hot tub lasts 3 to 5 years according to the repair man

We bought the LS550 Plus in June of 2022 and it started leaking in December of 2025. The hot tub only opens on one side. Meaning if the problem isn't where the panel is located, your hot tub is totaled. Turns out that mice had chewed the hoses in ours so it is destroyed over $20 worth of hoses. I asked the repair guy how long hot tubs usually last? He said ones like this typically last 3 to 5 years. Had I known that I would not have made the investment.

25 mars 2026
Avis spontané
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Réponse de OutletSpas.com

Thank you for taking the time to leave a review on OutletSpas.com. We’re so grateful for your feedback & hope to work with you again soon.

Five years is about when you should have to start thinking about components, but it can be difficult to get to the lines if you have rodent issues.

The fix is not difficult...just very tedious to get to. We are glad to talk you through repair options, but it will likely require draining the spa and turning it on its side to cut out the foam insulation (though the foam should remove easily where it has been saturated).

Again, not hard but tedious.

As for the spa itself, it will last forever if taken care of...pumps, control boxes, heaters, and control panels can be easily replaced when they fail. Jets can be replaced, too. The internal plumbing is the biggest conflict, but apart from outside forces (like mice) they last a long time!

Noté 5 sur 5 étoiles

I reviewed LifeSmart products

I reviewed LifeSmart products. Good price for the money. Looking forward to receiving the hot tub.

16 mars 2026
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Réponse de OutletSpas.com

Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!

Noté 5 sur 5 étoiles

Hannah was fantastic

Hannah was fantastic. I had “LOTS” of questions and was extremely patient and answered each of them. The purchase process went extremely smoothly!

9 mars 2026
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Réponse de OutletSpas.com

Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!

Hannah is an amazing resource and well informed with most questions and concerns!

Noté 5 sur 5 étoiles

Overall great experience

Great price, quick delivery, works great, no issues

1 février 2026
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Réponse de OutletSpas.com

Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.

Noté 5 sur 5 étoiles

Easy

I called and you had all my info on file and answered my question then placed my order

2 mars 2026
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Réponse de OutletSpas.com

Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!

Noté 5 sur 5 étoiles

The customer service rep was very…

The customer service rep was very helpful and answered all my questions.

13 janvier 2026
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Réponse de OutletSpas.com

Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.

Noté 5 sur 5 étoiles

Outstanding customer service yet again

Outstanding customer service yet again. A++

2 janvier 2026
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Réponse de OutletSpas.com

Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!

Noté 5 sur 5 étoiles

LOVE our new spa!!

LOVE our new spa!!

27 novembre 2025
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Réponse de OutletSpas.com

We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, OutletSpas.com

Noté 5 sur 5 étoiles

Excellent pre-purchase customer service

I had several questions before making the decision to order a spa from OutletSpas.com. Tim was very responsive and patiently answered all my questions. So far, their customer service is excellent.

26 décembre 2025
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Réponse de OutletSpas.com

Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!

Noté 5 sur 5 étoiles

Very quick service and they provide…

Very quick service and they provide regular updates on order status.

9 décembre 2025
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Réponse de OutletSpas.com

Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.

Noté 5 sur 5 étoiles

My purchase was very easy to make on…

My purchase was very easy to make on the website. My spa was delivered in good shape and quickly. When I order the chemicals, they ship and arrive very quick. We are very pleased with the service we receive from outlet spas.

14 novembre 2025
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Réponse de OutletSpas.com

We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, OutletSpas.com

Noté 5 sur 5 étoiles

Shipping

Received my order ontime.

9 décembre 2025
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Réponse de OutletSpas.com

Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!

Noté 5 sur 5 étoiles

lListened well to what we wanted in a spa

Seemed very knowledgeable and trustworthy.

6 décembre 2025
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Réponse de OutletSpas.com

Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!

Noté 5 sur 5 étoiles

Spa was good

Spa was good
Steps were good
Chemicals were good
Service was good

4 novembre 2025
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Réponse de OutletSpas.com

Alls good!

I hope the goodness continues as you are able to enjoy your hot tub in the cool seasons!

Thanks, The OutletSpas.com Team

Noté 4 sur 5 étoiles

She was good with answering my info

She was good with answering my info, but could have sounded a little more happy to talk to me.

30 novembre 2025
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Réponse de OutletSpas.com

Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.

So sorry if we missed the mark on connecting with you both!

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