We ordered the Lifesmart LS300 Plus 2-Person, 17-Jet Plug and Play Spa in Arctic/ Espresso from Outletspas.com. It was delivered in about two weeks on a pallet by truck. The spa was wrapped very well... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
In todays world, buying online has its risks, however OutletSpas is a different story. From beginning to end, they were customer focused, detailed, honorable and a pleasure to work with. This product... Voir plus
L'entreprise a répondu
Update, I do know the model and I did provide it as I had previously confirmed with the manufacturer the correct model. Still was told we can't be sure. I was able to confirm the correct model to or... Voir plus
L'entreprise a répondu
Every question answered. And order completed in a timely manner. Hannah and Daniel were both great in the chat. And Daniel completed order over phone at my choosing. This made our 39th wedding anniv... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de jacuzzi
- aussi dans
- Centre de bien-être
- Magasin d'ameublement et de décoration
- Magasin d'articles de sauna
- Spa
- Spa en extérieur
À propos de OutletSpas.com
Écrit par l'entreprise
OutletSpas.com is operated by the Clearwater Brands company, and is one of the nation’s largest independently-owned retailers for spas & hot tubs.
Lifesmart Spas offers a relaxing and therapeutic experience through our advanced technology hot tubs. Manufactured and supported by Watkins Manufacturing, the largest hot tub manufacturer in the USA. Our adjustable flow jets and aromatheraphy system pleases the senses while soothing away the tensions of everyday life. Lifesmart’s engineers have designed our hot tub models to be durable, easy to operate and energy efficient, greatly reducing monthly operating costs.
Lifesmart Spas are rotationally molded for long term quality and reliability. With simple plug n play technology, many of our spas can easily be plugged into any standard 110v outlet. Our full foam insulation method ensures maximum heat retention and energy efficiency.
Learn more at OutletSpas.com.
Where Relaxation Meets Rejuvination
Écrit par l'entreprise
- We are committed to our customers!
- Our team is dedicated to getting you a spa that helps you unwind whether you’re returning from a long day, sharing laughs with family, or creating memorable evenings with friends, an OutletSpas spa is the ultimate way to relax, connect, and live in luxury. Take the first step toward a healthier, more balanced lifestyle.
Our shipping promise
Free shipping on all LifeSmart spas
At Outlet Spas, one of our goals is to make the luxury and relaxation of owning a personal spa accessible to as many people as possible. To help make that possible, we offer free shipping through our made-to-order shipping option, allowing more customers to enjoy a premium spa experience without the added cost of delivery.
Coordonnées de contact
861 McArthur St, 37355, Manchester, Etats-Unis
- 1-800-337-5143
- sales@outletspas.com
- outletspas.com
Get the OutletSpas Lifestyle
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy website ordering
Easy website ordering, excellent product and the delivery was friendly and flawless!
27 octobre 2025
Réponse de OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
Online purchase
So far it was a simple and seamless process. Plus I got free steps with the promo
26 novembre 2025
Réponse de OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
The cover does not fit at all even…
The cover does not fit at all even though listed as a replacement cover
25 octobre 2025
Réponse de OutletSpas.com
I am sorry you are not pleased with the fit of the aftermarket vinyl cover on your spa. The manufacturer provides the exact specs and a 1-2" tolerance is not uncommon. I believe you have been working with Hannah, but we will do all we can to make sure it is correct within the manufacturer's specs.
Thanks, the OutletSpas.com Team
Réponse de OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
Réponse de OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
Réponse de OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
Your no return policy really screwed…
Your no return policy really screwed me. Some how the wrong size was ordered the first time. And I couldn't return it to you, so I am out alot of money and still had to order the correct size.
14 octobre 2025
Réponse de OutletSpas.com
I do aplogize if the wrong cover was ordered. All covers are made to order and have a warranty, but that does not cover wrong orders. All covers are ordered by spa model, so it is always recommended to cofirm your model before making the selection, and our team is here to help with any clarification needed.
It seems we helped you order the correct cover at our cost to help minimize the pain of the error.
Thanks, the OutletSpas.com Team
Siding on tub was damaged.
The delivery drivers dropped it and ran. The website says that I need to inspect and sign for it in order to have a warranty. None of that happened. There is damage on two sides of the paneling on my new tub. I wouldn't have accepted it if I had a chance to inspect.
UPDATE: I was contacted by outletspas after this review. They say they're sending me some replacement panels. I'll update if I receive them.
Last update: New panels came in. Im updating my review to 5 stars. Company did what they said they would. The hot tub is working great.
9 octobre 2025
Réponse de OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com.
I have our team reaching out to you, so we can get those damaged panels replaced!
Perfect Spa cover replacement
We ordered a spa cover that fits our spa perfectly. It looks great and we received it in a timely fashion.
14 septembre 2025
Réponse de OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
The life chat support by a real person
The life chat support by a real person, no automated system or AI.
12 octobre 2025
Réponse de OutletSpas.com
Thank you so much for your order & review of OutletSpas.com!
We’re delighted to have you as our customer & glad everything’s working out great!
The same team on Live Chat is the same ones you will talk with if/when you call us, too!
Order online was quick and seamless
Order online was quick and seamless. Will place a separate review once delivered. Thanks
8 octobre 2025
Réponse de OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon, and we will be watching for your next update!
called because checked delivery status
called because checked delivery status. The young lady said it would be delivery the next day ,but it wasn't waited a couple of days called main office and the gentleman said he'd check into it was delivered 2 days later
31 août 2025
Réponse de OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
I am glad you were able to get the details you needed, and I am sorry if there was any error or inaccuracy. The freight company should schedule an appointment with you directly before delivery!
Your site was very easy to navigate
Your site was very easy to navigate. I was easily able to find the product I wanted to order. The listing & product description was very clear. The checkout & payment process was easy.
28 septembre 2025
Réponse de OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
Réponse de OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
Your people make the experience great
Your people make the experience great. Dan was a wealth of information. He answered every question and suggested added items. Can't wait for the spa to arrive.
23 septembre 2025
Réponse de OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
And, indeed, Dan is one of our best troubleshooters!
Ease and good price
21 septembre 2025
Réponse de OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
Great communication throughout purchase…
Great communication throughout purchase and delivery process, able to talk to real person for information, transport and delivery went smooth, great price
1 septembre 2025
Réponse de OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
Frog@ease starter kit
The online chat with Daniel was very helpful. Love the free shipping!
6 septembre 2025
Réponse de OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
And, Dan is a wealth of knowledge...and fun to talk to!
Réponse de OutletSpas.com
Thank you so much for your order & review of OutletSpas.com! We’re delighted to have you as our customer & glad everything’s working out great!
Réponse de OutletSpas.com
Thank you for taking the time to leave a review on OutletSpas.com! We’re so grateful for your feedback & hope to work with you again soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.