The quality of my table is exceptional! It arrived quickly! Love the color and durability! My only concern was that when we got it, the shipping boxes were trashed! There is one small scuff in t... Voir plus
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We have still not received our table top. It was never delivered and our fedex tracking number disappeared. We have two benches and no tip for our picnic table.
L'entreprise a répondu
I had a problem with the delivery of one of the two packages. Once I contacted OUTTANS, they promptly figured out the issue and sent out another box even before the shipper sent the missing package b... Voir plus
The price was awesome ! Quick delivery and the free shipping was a plus and these Tables are Amazing can’t wait to start enjoying them at our church Pavilion !
À propos de l'entreprise
Écrit par l'entreprise
OUTTANS builds heavy-duty metal picnic tables and benches from industrial-strength steel with a weather-resistant coating. Built to last through sun, rain, and daily use. Round, square, rectangular, and ADA options, with free shipping and volume discounts on every order. From backyards to parks, schools, and busy restaurant patios, our tables and benches are trusted for spaces that demand durability. Easy to assemble, heavy enough to stay put, and shipped fast from our US warehouses. When you buy from OUTTANS, you get furniture that lasts.
Coordonnées de contact
4,1
Bien
24 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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The time it took to be delivered was…
The time it took to be delivered was great. The instructions on assembly were clear. The product itself was very good quality.
20 mai 2026
Réponse de Outtans
Hello Kim,
Thank you so much for your kind words! We're thrilled to hear that the delivery went smoothly, the assembly instructions were clear, and you're happy with the quality of the product.
We really appreciate you taking the time to share your experience, and we hope your new piece serves you well for many years to come.
Best regards,
Peter
OUTTANS
I received the wrong bench
18 mai 2026
Réponse de Outtans
Hello Jerry,
Thank you for your feedback, and we're sorry for the mix-up with your order. You ordered the 4ft bench with backrest, but the version sent out was missing the backrest.
As soon as you let us know, we shipped out the correct bench right away (delivered via FedEx) and asked you to keep the original one at no extra cost as a gesture of goodwill for the inconvenience.
Thank you for your patience while we made this right. If there's anything else we can do for you, please don't hesitate to reach out at contact@outtans.com.
Best regards,
Peter
OUTTANS
Benches are good, unresponsive customer service
Benches are good, but one is missing a component and I cannot contact customer service about it, no response from them.
15 mai 2026
Réponse de Outtans
Hello Matthew,
Thank you for your review and for letting us know about the missing component. We sincerely apologize for the inconvenience, and even more so for the lack of response from our side. That is not the experience we want for our customers, and we are sorry for the frustration this has caused.
We would like to make this right as soon as possible. Could you please let us know:
• Which component is missing from the bench?
Once we have this information, we will ship the missing part to you right away at no cost.
Thank you for your patience, and again, our apologies for the trouble.
Best regards,
Peter
OUTTANS
I ordered 6 pieces
I ordered 6 pieces, but not all was in-stock. Peter, from customer service, helped me complete my order. Great experience!
20 mai 2026
Réponse de Outtans
Hello Brian!
Thank you so much for taking the time to share this. We are glad we could help you complete your order. We appreciate your patience and your business, and we look forward to working with you again.
Best regards,
Peter
OUTTANS
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