OvenGleamers Avis 

157
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wow! We asked for OvenGleamers to clean our oven and luckily they managed to fit us in the same day. Not only that Joel managed to get to us earlier than expected and was the ultimate friendly p... Voir plus

Noté 3 sur 5 étoiles

The oven cleaning service seemed great but our oven stopped working after it was cleaned. To be fair, they tried to fix the issue but did not have the equipment tools to do so. They said there was n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have used this company before and have had good service from them. Gary did a first class job on my electric oven. Courteous and on time plus kept us informed of his arrival time. Took extra care by c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Oven Gleaners were recording mended to me by a friend, and they didn't disappoint. Excellent customer service on the phone, booked for the next day and Andrew did a fantastic job on our double oven -... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de ménage

Écrit par l'entreprise

OvenGleamers The Premium Oven Cleaning Company. Range Cookers Experts. Everhot and AGA Cleaning Experts - Recommended by Everhot as their UK Everhot Professional Oven Cleaning Company. Established 2004. Easy To Book With Customer Care Support Team. Growing National OvenGleamers Franchise Network.


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4,7

Excellent

TrustScore 4.5 sur 5

157 avis

5 étoiles
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1 étoile

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4,7

Tous les avis

(157)

89 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great job

Once again, a great job by Ovengleamers. Totally recommend them, oven like new again. Thank you, Sue and Dave (Taunton).

11 février 2026
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Réponse de OvenGleamers

Than you very much for this review Sue and Dave.

Noté 1 sur 5 étoiles

Repeat customer but won't be back

Repeat customer but won't be back. Price agreed to do two ovens at one location on a specific date. Didn't go well as had to check with me appointment made (even though they were on a WhatsApp chat) can't complain about the clean as a good job done, problem was agreed price (again on chat) changed on the day, after the clean. Tried to charge for gas range rather than electric, then full price for second despite price being previously agreed. Overcharged by £50 which wife reluctantly paid. Despite previously recommending to friends and neighbors we won't do again.

Just for clarification after the response below, we have no gas at the property at all (infact no supply in the village) a price was given for a range cooker (electric price and gas price) and for doing a 3 month old single oven in an adjacent house. When finished we were charged for a gas range and full clean on the adjacent (electric) oven. This was not the agreement and am happy to share the WhatsApp chat showing this.
Another edit on 16/2/26
Whilst I'm more than happy to get into this ping-pong of messages I do have more important things to do. Fact is he tried to over charge by charging for a gas range when it was electric and a full clean on a relatively clean 3 month old single oven. I can prive with pictures if required. What's of more concern is the unprompted WhatsApp messages from your cleaning chap. I have now had to block them. bBut as they now know where we live my family are concerned that he may take out his issues on our property. Very unprofessional messages being sent that are not the kind of thing we expect.

2 février 2026
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Réponse de OvenGleamers

Hi Chris,

Thanks for taking the time to share this. I’ve reviewed the booking and the WhatsApp conversation with the local franchisee. The original quote provided was for a full clean of both appliances, with a provisional lower price for the single oven if it turned out to be lightly soiled, which was to be confirmed on inspection. Following the visit, both appliances required a full clean and the original quoted price was applied.

That said, we’re sorry this wasn’t the outcome you were expecting. We aim to be completely clear on pricing and professional in all communication, and we take your feedback about how this was handled very seriously. This has been raised with the franchisee to ensure our standards are upheld.

If you’d like us to review this further with you, our head office is happy to do so.

Graham Rogers
Founder, OvenGleamers

Noté 5 sur 5 étoiles

An Excellent Service

A very good service. Christian arrived dead on time and quickly got to work. He spent about 5 hours, 3.5 on the Aga and 1.5 on the electric oven. My wife and I are delighted with the result. Now we can actually see through the window in the electric oven door and the Aga gleams like it has never before. So much so that we are nervous about using them in case we dirty them.
We were quoted a price over the phone and that was what we paid - no hidden extras.
Happy to recommend Oven Gleamers to anyone

28 janvier 2026
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Réponse de OvenGleamers

Thank you very much Henry for this review. We are glad you loved everything and thank you for recommending us. I will pass on this to Christian.

Graham Rogers OvenGleamers Founder.

Noté 5 sur 5 étoiles

Oven Gleamers Kidderminster- first…

Oven Gleamers Kidderminster- first class service, I would thoroughly recommend. Nigel did a fantastic job on my oven- it’s like new! I will definitely book again- this time before it gets in such a state!

1 novembre 2025
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Réponse de OvenGleamers

Thank you Louise for your lovely review and recommendation.

We’re delighted to hear you received first-class service from OvenGleamers Kidderminster and that Nigel did such a fantastic job — “like new” is exactly what we aim for.

We’ll be sure to pass your kind words on to him, and we look forward to helping you again (hopefully before it gets into quite such a state next time!).

Graham Rogers Founder of OvenGleamers

Noté 5 sur 5 étoiles

Barry 5* service, would recommend

Barry came to clean our oven today, which let’s say had been neglected for years. And now it looks brand new I am in shock at how clean it is and what a great job he has done! I will be recommending him to everyone. Extremely professional job, and a lovely bloke. There is no strong smells, or any smell at all and they was no mess around the kitchen. Thank you so much!

12 novembre 2025
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Réponse de OvenGleamers

Thank you very much. This review is much appreciated. Yes we use Eco cleaning products in your home so no fumes or fuss. Barry will be delighted.

Noté 1 sur 5 étoiles

Not fully clean for the £190 paid

OvenGleamers have sent a FURTHER RESPONSE to my review. Why bother???? They just had to dig their heels in again and insist that my complaint is trumped up and they believe the grease was down to a "greased spring" in the oven. 😅😅😅. Hilarious, although it wasn't much fun cleaning the yucky brown grease that was left behind because they didn't seem capable of dismantling the oven doors as promised. Having read their responses to other one star reviews, at least I can see this is their "go-to" mode - self-justification all the way... Anyway, please go away now, you've got my £190 in your bank account, and you shouldn't bother asking for customer feedback if you're not willing to actually LISTEN.

*****
OvenGleamers have now edited their review and removed the 'personal rant' element. They can phrase their justification however they like, but the content doesn't reflect what I told them about the considerable grease left in the insides of both oven door panels (not a "spring" on "one oven door"). I sent them photos of the brown greasy tissues after I'd cleaned the inner door panels, showing one of the inner door panels opened. They obviously think I staged this if they're insisting they did an amazing job. Yes, at a glance, the oven looked shiny and clean - I'm not saying the cleaner sat and did nothing for two hours - and yes, with any future oven cleaners (who won't be OvenGleamers, whom I won't be using again) I will inspect more carefully. However, no one wants to pay £190 for an oven clean and have the previous occupant's brown meaty grease still in their oven, being heated up every time they use their oven. I paid a professional cleaner precisely so they would cover the more tricky parts for the considerable sum received. Apparently, the protocol is you have to ring and re-book the cleaner to come back if you're not satisfied. Mmm....what a faff, I think I'd like it just done right first time, to be honest. You book, maybe wait a week for the cleaner to come.... they're "oven gleamers", that's their job. I didn't anticipate that they wouldn't actually do the job properly and that I'd have to re-book....

I still find the response unprofessional. No real apology - just a "I'm sorry you feel this way, but it's not our fault" sort of response. No indication that they've taken the feedback on board to improve their services in the future.... oh no, wait, that might be admitting they hadn't done a decent job....😅
***

7 novembre 2025
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Réponse de OvenGleamers

Thanks for your feedback.

We’re sorry this experience didn’t meet your expectations. Our full clean includes a complete strip-down of the oven doors and internal components, which was carried out on the day, and the oven was signed off as satisfactory at completion. With you writing Amazing!! on the job completion sheet.

If anything is ever missed, our policy is to return free of charge to put it right. We regret that we weren’t given the opportunity to do so in this case before further cleaning was carried out.

We take all feedback on board and use it to reinforce standards across our network.

We wish you all the best going forward.

Graham Rogers
Founder, OvenGleamers

Noté 5 sur 5 étoiles

Excellent work today

Excellent work today - Mick came over and has made the Everhot look fantastic. Many thanks and a great service

10 novembre 2025
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Réponse de OvenGleamers

Thank you Kevin for your review. We’re really pleased to hear that Mick did an excellent job and that your Everhot is looking fantastic again.

I’ll be sure to pass your thanks on to him — and we appreciate you choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers

Noté 5 sur 5 étoiles

My double oven is very grateful!

My ovens were dismantled and both scrubbed out to look very smart! Mick arrived on time, was agreeable and friendly , and worked like a Trojan for one and a half hours. He showed me how to get the fronts off and back on and what products he was using to effect such a good finish!

14 octobre 2025
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Réponse de OvenGleamers

Thank you Inja for such a great review — we love the title!

We’re really pleased to hear your double oven was fully dismantled and left looking so smart.

Mick will be delighted to know his hard work, punctuality, and friendly approach made such a positive impression, and it’s great that he was able to explain the process and products along the way.

I’ll be sure to pass your kind words on to him. Thank you for choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers

Noté 5 sur 5 étoiles

Oven is like NEW! :)

Looked up oven cleaning services, and gave these guys a ring to see if they provided services in the South West; they did, and booked my appointment!

Mick arrived promptly on the day of the clean, explained what he was going to do, and showed me various parts after cleaning - he did a fantastic job! After an hour and a half, Mick cleaned up, and left no evidence of his visit - he was super professional and was very positive in his manner.

My wife and I are so happy - it's like we have a new oven! I would highly recommend OvenGleamers, especially around the South West!

6 octobre 2025
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Réponse de OvenGleamers

Thank you Hugh for such a fantastic and detailed review.

We’re really pleased to hear the booking process was straightforward and that we were able to help in the South West.

It’s great to know Mick arrived promptly, explained the process clearly, and delivered such a thorough clean — leaving everything spotless is exactly what we aim for. “Like a new oven” is the best compliment we could ask for, and I’ll be sure to pass your kind words on to Mick.

Thank you to you and your wife for the recommendation — it’s truly appreciated.

Graham Rogers Founder of OvenGleamers

Noté 5 sur 5 étoiles

Excellent result

Excellent result, oven looks like new. John explained what he was going to do to clean the oven. He was very polite and informative. So pleased with the oven. Would definitely use OvenGleamers again thank you

12 septembre 2025
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Réponse de OvenGleamers

Thank you Barbara for such a lovely review.

We’re delighted to hear you’re so pleased with the result and that your oven looks like new again.

It’s great to know John explained the process clearly and looked after everything in a polite and professional way — I’ll be sure to pass your kind words on to him.

We really appreciate your recommendation and look forward to helping you again in the future.

Graham Rogers Founder of OvenGleamers

Noté 5 sur 5 étoiles

Excellent service.

Stewart did a very good job. We're very pleased with the results.

5 septembre 2025
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Réponse de OvenGleamers

Thank you Hugh for your review.

We’re very pleased to hear that Stewart did a great job and that you’re happy with the results.

I’ll be sure to pass your feedback on to him — thank you for choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers.

Noté 5 sur 5 étoiles

The engineer Marco

The engineer, Marco, stripped down my oven & cleaned every part (never been done before with previous cleaners), it really did shine after !

3 septembre 2025
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Réponse de OvenGleamers

Thank you Derek for your review.

We’re really pleased to hear that Marco carried out a full strip-down clean and that you noticed the difference compared to previous services.

That thorough approach is exactly what we pride ourselves on, so it’s great to know your oven was left shining.

I’ll be sure to pass your kind words on to Marco — thank you for choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers

Noté 5 sur 5 étoiles

Great service!

Really easy to book the appointment, staff were incredibly friendly and helpful. Prices very reasonable and Andrew, the chap that carried out the job, was a great guy (he loved our little dogs) and the range is absolutely sparkling! He even fixed the light that had stopped working.

12 août 2025
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Réponse de OvenGleamers

Thank you Victoria for such a lovely review.

We’re really pleased to hear how easy you found the booking process and that the team were friendly and helpful throughout. It’s great to know Andrew looked after both the range and your little dogs — I’ll be sure to pass that on to him!

Delighted that your range is sparkling again and that the oven light was sorted too.

Thank you for choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers

Noté 5 sur 5 étoiles

Double oven transformation

Booking made with ease over the phone - confirmation by text. Danny was our ovengleamer - looked smart very polite. Worked non stop till job complete. Danny went through what had been done - what a transformation. i have a brand new looking double oven. Service was impeccable cannot offer any points on which to improve. Thank you Danny.

11 août 2025
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Réponse de OvenGleamers

Thank you Natalie and Paul for such a fantastic review.

We’re really pleased to hear the booking process was smooth and that Danny made such a great impression with his professionalism and hard work.

A “brand new looking” double oven is exactly what we aim for, so it’s great to know you’re delighted with the result. We’ll be sure to pass your kind words on to Danny — feedback like this means a lot to the whole team.

Thank you again for choosing OvenGleamers.

Graham Rogers Founder of OvenGleamers.

Noté 5 sur 5 étoiles

Danny was both brilliant

Danny was both on time, (if not a few minutes early!) and was from the outset extremely professional and friendly.

We now have a thoroughly clean oven and a great experience. Without question he is welcome back anytime. Very impressed.

3 juillet 2025
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Réponse de OvenGleamers

Thank you for such a kind and detailed review. We’re delighted to hear that Danny arrived on time and made such a positive impression with his professionalism and friendly approach.

It’s great to know you’re so pleased with both the clean and the overall experience — feedback like this really means a lot to us. We’ll be sure to pass your comments on to Danny, and he’ll be very welcome back anytime.

Graham Founder Of OvenGleamers

Noté 5 sur 5 étoiles

2nd time using Ovengleamers

2nd time using Ovengleamers, had the pleasure of Andrew this time around, absolutely cracking job, looks brand new, many thanks and will recommend the service.

4 juillet 2025
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Réponse de OvenGleamers

Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear you’ve used OvenGleamers again and that Andrew did a cracking job for you — I’ll be sure to pass on your kind words to him.

Recommendations mean a great deal to us, so thank you for your support and trust. We look forward to helping you again in the future.

Graham Founder of OvenGleamers

Noté 1 sur 5 étoiles

Appalling Customer Service

Made what I was informed was a 'confirmed booking' only to be told the following day that the OvenGleamers employee for my area (Cambridge) did not 'do' work without a designated parking place on the drive of any property where he was working, as without it the distance 'might be too far to walk'. On the basis of the earlier conversation I had gone to great inconvenience and cancelled a days work.

Appalling Company - I would not recommend OvenGleamers to anyone !

25 juin 2025
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Réponse de OvenGleamers

Thank you for your feedback.

With bookings into Cambridge CB1 and CB2 Postcodes the franchisee covering the area wants to be given more details before the customer is booked in. This because often the parking can be difficult or non existent and getting to the areas is difficult to because of traffic issues. And some ovens we are finding increasing difficult to clean too. Your range is a SMEG range.

In your case we took the details from you and our franchise said he would rather not do the job. He declined the job as he is no longer cleaning SMEG ovens, expect for repeat customers. We as a company are very close to doing this nationwide, as old SMEG cookers are difficult to clean and often have issues with them during the clean.

So there was no confirmed booking. We told you we would have to make sure the franchisee was happy with the job. And he wasn't.

I understand how frustrating it must have been to make arrangements based on what you believed was a confirmed booking, only to have it cancelled the next day.

I have looked at this call and the way it was handled and it was handled correctly. You were disappointed and rude to my staff and said you'd give us a bad review because we wouldn't clean your oven.

Best of luck in finding an oven cleaning company that can clean your SMEG oven in Cambridge.


Thank you again for bringing this to our attention.

Warm regards,
Graham Rogers
Founder, OvenGleamers

Noté 5 sur 5 étoiles

Like brand new

What a terrific experience! We just moved to our property and I spent a couple of days trying to remove the baked in grim on the Smeg range. I felt deflated as most of the muck was at the back of the ovens and I found it hard to reach. I called a lovely lady who gave me a quotation and booked me in. The lovely chap even turned up early and had such a warm manner. He worked hard for 4 hours - the ovens, doors, hob and extractor fan. He even replaced a bulb for me. The whole oven looks marvellous - like brand new! (Even though it is probably 5 years old) Overall a great job done and I would highly recommend this company from the way the call was answered, the follow up emails and the wonderful clean ovens.

23 juin 2025
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Réponse de OvenGleamers

Wow – thank you so much for such a fantastic review Anna!

We’re thrilled to hear how happy you are with the service, from the first phone call right through to the final result. It sounds like your Smeg range had been putting up a good fight, so we’re really pleased we could help bring it back to life and make it look brand new again!

We’ll pass on your kind words to the team – especially the technician who came out – as they’ll be chuffed to know their hard work made such a difference.

Wishing you all the best in your new home, and thank you again for the recommendation!

Warm regards,
Graham Rogers
Founder, OvenGleamers

Noté 5 sur 5 étoiles

Sparkling! Fantastic job!

Tom came to us in Taunton today, from OvenGleamers in Bristol. He got straight to work on our 8 year old integral oven/grill that was in desperate need of help. Tom worked so hard and was so polite and considerate throughout. Oven immaculate and kitchen spotless at finish! Thank you, Tom!

23 juin 2025
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Réponse de OvenGleamers

We’re delighted to hear that Tom did such a great job for you in Taunton. He takes real pride in his work, and it’s fantastic to know you found him polite, hardworking, and considerate. We’ll be sure to pass on your kind words – they’ll mean a lot to him.

Enjoy your sparkling clean oven, and thanks again for choosing OvenGleamers!

Warm wishes,
Graham Rogers
Founder, OvenGleamers

Noté 5 sur 5 étoiles

Highly recommend Darren from Beverley area

Darren from the Beverley area came to clean my 'mucky' Rangemaster oven and made a fabulous job of cleaning it! Looks like new now! He was very prompt, courteous, very clean working area - couldn't fault him. Will definitely use again and would recommend him to others

20 juin 2025
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Réponse de OvenGleamers

Thank you for your wonderful review!

We’re so pleased to hear that Darren did such a fantastic job on your Rangemaster – it’s great to know it’s looking like new again! He always aims to deliver a top-notch service, and your kind words about his punctuality, courtesy, and tidy work mean a lot.

Thanks again for the recommendation – we really appreciate it and look forward to seeing you next time!

Best wishes,
Graham Rogers
Founder, OvenGleamers

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