Ovenu Avis 

174
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve haven’t used Ovenu before so went off Trustpilot reviews which were excellent. Paul Leney who covers Lancaster area came today and did a wonderful clean leaving my oven sparkling. I’m extremely p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

“It looks like new” is not an exaggeration. Martin of Ovenu (Shaftesbury) carried out the best cleaning job our oven has ever had. The best by a mile.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had my Neff oven and gas Hob cleaned by Tom at Ovenu.Both looked like new when he had finished. Brilliant! Polite, considerate, professional service and no mess. Highly recommend

L'entreprise a répondu

Noté 1 sur 5 étoiles

Booked an over, hob and extractor clean at over £100. Evening before appointment I received text cancelling - no apology, no asking to change date/time. Simply nothing, no phone calls since to apolo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de ménage
  2. Services de nettoyage

Écrit par l'entreprise

Ovenu is the UK’s original professional oven valeting service, helping households keep their cooking appliances clean, fresh and working at their best. Established in 1994, we provide premium, specialist domestic oven cleaning services through a trusted network of fully in-house trained local technicians across the UK. We clean all types of ovens, ranges, hobs, extractors and microwaves and are Lacanche's recommended supplier. We use specialist equipment and bespoke, non-caustic, fume-free products designed to deliver outstanding results with minimal disruption to your home. At Ovenu, we pride ourselves on friendly service, attention to detail and reliable appointments. We don't and have never taken deposits. We offer free quotes, all bookings are confirmed by email and clients are issued with a receipt on completion. Our goal is simple: to leave every client with an appliance that looks cleaner, works better and is ready to use straight away. Client satisfaction is at the heart of everything we do, and we value every review as part of helping us maintain the high standards our clients expect.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

174 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,4

Tous les avis

(174)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A fabulous job!

James Bell came today to clean my oven and cooker hood and I am absolutely thrilled. I've had these cleaned before, but no one has ever made such an effort or done such a brilliant job. Both items are over 10 years old and look absolutely brand new now. The shine on both is amazing. I will request James next time my oven needs cleaning, because he is such a lovely and professional man. He loves his job, has been doing it for years, and knows everything there is to know about ovens and the like. Thank you James - you're an absolute star!
Carole Kendal, Elland

6 mars 2026
Avis spontané
Logo de Ovenu

Réponse de Ovenu

Hello Carole, thank you for your kind review. We’re grateful for your support and look forward to being of service again whenever you need us.

Noté 5 sur 5 étoiles

We have just used Ovenu Stonehaven

We have just used Ovenu Stonehaven. Ross Walker is a lovely guy and did a marvellous job on our oven. It looks like new. We'll definitely be using him again when the time comes.

6 janvier 2026
Avis spontané
Logo de Ovenu

Réponse de Ovenu

Hello Vicky, thank you for your kind feedback. It was our pleasure to help, and we’re really pleased to know you were happy with the service provided.

Noté 5 sur 5 étoiles

Absolutely superb job by Colin from Ovenu

Absolutely superb job by Colin from Ovenu Wirral.
We are so pleased with the result, it is as good as new for the oven, grill and microwave.
Colin was thorough and he cleaned up after too.
THANK YOU again - Great job!
Mr & Mrs Render
West Kirby.

19 novembre 2025
Avis spontané
Logo de Ovenu

Réponse de Ovenu

Hello Karen, thank you for your wonderful review and for choosing us. We truly appreciate your support and look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Highly recommend these Guys

Highly recommend these Guys. Polite, hardworking and considerate. Did an outstanding job on my Smeg Gas oven and it now looks like new. Will def use again!

22 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very professional service…

It was lovely to welcome Hubert into our home. As well as leaving our ovens spotlessly clean and sparkling, Hubert was lovely to talk to with a great sense of humour.
Booking was easy and the follow up confirmations were helpful. Very professional service.

See you again soon, Hubert (who 🐻?)!

12 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Rob arrived on time and was very…

Rob arrived on time and was very professional. He cleaned our LeCanch range thoroughly. I hadn't had it professionally cleaned before but he brought it back to it's former glory.
I am now on his client based for him to clean it yearly.
Would highly recommend him

15 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Chester - Refused to accept damage

Per other reviews, where it's clear damage has been caused but can't be proven, Ovenu and their agents refuse to accept any responsibility. Had the oven cleaned and was advised to heat the oven straight away to burn off residue. When the oven heated, the glass door shattered. Andrew took 6 days to respond, and then did nothing but deny he could be responsible. And refused to provide details of how Ovenu or his insurance cover could mediate our clear difference of opinion.
I'd expected some discussion because the glass was intact when he left. But it's the refusal to engage and being deliberately obstructive that means I won't be using again. And would advise others to think carefully

13 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

They dont respond to phone calls

Phoned a week ago to book in an oven and hob clean, but am still waiting for someone to get back to me to confirm a date and time. Ive since tried twice to speak to someone!

10 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Tom came out to clean our Range Master…

Tom came out to clean our Range Master Oven and did an excellent job, although the appliance is getting old he still made it look and shine like a new pin. Tom is clearly very knowledgeable, passionate about his work; cannot fault the service from start to finish. Thank you very much Tom.

16 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant job!

Omg! Just had my two ovens & hob cleaned by Kenny Griffiths & his colleague at OvenU, Liverpool, and it's absolutely spectacular! Looks brand new! Didn't realise it would look that good - such a proper, professional job. And both lovely lads, very respectful of property, etc. Everywhere is spotless. Highly recommend - and a good price, too!

26 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

GOLD STANDARD. If I could give more stars then I…

If I could give more stars then I would. Nick Cummins has cleaned my everhot oven that now looks like it’s brand new. Nic is a lovely interesting and thorough oven cleaner. His attention to the smallest details make his Gold standard cleaning a cut above every other person and company
Many thanks.

13 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service & Comms

Pete, was so quick to act as this was very last minute. We are so, so impressed and will definitely be using Ovenu in the future. 100% recommend!

8 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Barrie

Barrie, who came from Winchester, was excellent, he arrived on time to clean my Neff double oven. Was very meticulous, took everything apart and cleaned all very thoroughly. my oven looked like new when he had finished. It took him just over 3 hours to complete it, would highly recommend.

26 juillet 2025
Avis spontané
Noté 2 sur 5 étoiles

Check things really carefully before the operator leaves

Tom, the Ovenu franchisee, did a good job on both my ovens, although I had to insist he took the glass off the inside of the main oven, which he really didn't want to do in case the catches holding it on broke. If he hadn't done that, I would have been left with a really long, annoying streak inbetween the panes. He said that was caustic cleaning materials and wouldn't come off anyway, but it did wipe straight off and the door looks immaculate now. The problem is the hob. All five cast iron trivets were fine when Tom arrived, but the day after he left when I used the back burner for the first time, I noticed a crack right through one of the trivets. I sent him a picture the next day but he just insisted it had been fine when he left and I must have done something to it once he'd gone. I only glanced over the hob when he was going, so obviously I hadn't spotted it then, and it has rusted now so it's really obvious which it wouldn't have been when it was a new crack. Because I signed to say the job was fine, he wouldn't even consider replacing the trivet, even though to me it's completely obvious the crack happened during the cleaning process. How could it possibly have happened between him leaving and me using the hob? I didn't even touch the hob. Tom spent a lot of time telling me how well insured he is compared with other local oven cleaners, so it's hard to understand why he won't accept liability. Anyway, my advice if you're thinking of using Ovenu is check the job over REALLY carefully before signing.

11 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Efficient, hard-working & likeable!

Keith from Amersham Ovenu spent 3 hours working hard and the result was like new.
He was quiet and efficient and the two ovens were sparkling by the time he had finished.
Very pleased - will come again!

16 avril 2025
Avis spontané

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