Ovenu Avis 

175
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had Sam at Grantham,Lincolnshire clean my oven today and I’m delighted with it. He took time and care over his work and the end result has been amazing. I did not know this was a National company... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve haven’t used Ovenu before so went off Trustpilot reviews which were excellent. Paul Leney who covers Lancaster area came today and did a wonderful clean leaving my oven sparkling. I’m extremely p... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Booked an over, hob and extractor clean at over £100. Evening before appointment I received text cancelling - no apology, no asking to change date/time. Simply nothing, no phone calls since to apolo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Omg! Just had my two ovens & hob cleaned by Kenny Griffiths & his colleague at OvenU, Liverpool, and it's absolutely spectacular! Looks brand new! Didn't realise it would look that good - such a prope... Voir plus

À propos de l'entreprise

  1. Service de ménage
  2. Services de nettoyage

Écrit par l'entreprise

Ovenu is the UK’s original professional oven valeting service, helping households keep their cooking appliances clean, fresh and working at their best. Established in 1994, we provide premium, specialist domestic oven cleaning services through a trusted network of fully in-house trained local technicians across the UK. We clean all types of ovens, ranges, hobs, extractors and microwaves and are Lacanche's recommended supplier. We use specialist equipment and bespoke, non-caustic, fume-free products designed to deliver outstanding results with minimal disruption to your home. At Ovenu, we pride ourselves on friendly service, attention to detail and reliable appointments. We don't and have never taken deposits. We offer free quotes, all bookings are confirmed by email and clients are issued with a receipt on completion. Our goal is simple: to leave every client with an appliance that looks cleaner, works better and is ready to use straight away. Client satisfaction is at the heart of everything we do, and we value every review as part of helping us maintain the high standards our clients expect.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

175 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(175)

30 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Utterly appalling!! AVOID!!

This operative turned up to clean my oven but advised me that the oven in question was going to be very difficult to clean because of its age and various faults.
Following a conversation, I said I would get a Bosche replacement and that he would replace and remove the old oven for £50. He called a 'mate' who does this kind of thing every day and said it was 'easy'.

The new oven arrived and he came and attempted to 'plug it in' - this fitting the product. He had apparent problems with the current into both plugs, but left me with one which appeared to be working.

An hour later the oven was as dead as a doornail.
He came back and faffed around with the plugs but didn't do anything of import to ascertain what the issues might be.

When I EVENTUALLY managed to get hold of the original oven provider, they moved heaven and earth to replace without huge delays from the manufacturer while they assessed whether there was a real technical issue with the oven.

The operative didn't take the old oven away as agreed because he 'couldnt get it in his van'. I was relying on this service agreement because I have extensive arthritis in my hands and back.

I was therefore left with having to dispose of this oven alone.

Ordered a new oven from another provider and decided to check the plugs out. I found that by flipping the master current switch, everything got live again, and at least 6 appliances I plugged into where the over was connected to were fine.

When I contact Richard, he was highly defensive, difficult and just nasty. I think he thought that this was going to be an easy bit of cash.

He wasn't up to the job, he's cost me a fortune in phone calls; and didn't grasp his ineptitude and the huge amount of stress cause.

I would strongly recommend that you find ANYONE else when it comes to oven cleaning. Because the man is opportunistic and very, very unpleasant in his approach when challenged.

14 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Professional Job!

Thank very much to Paul, for my lovely sparkling Oven. It literally looks brand new! Social distancing observed and a professional job, no mess. We have used Ovenu (Warrington) before and we definitely will again.

6 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Ovenu - excellent - oven is brand new again!

I had my oven cleaned by Paul of Ovenu Cardiff and has done a superb job so only right to recommend him here! ☺️
My oven looks brand new, it’s amazing. We adhered to social distancing rules (and I realise the oven is in my home, but we weren’t in the same room, windows open, he wore gloves, mask, used own tools etc). Paul was polite and friendly, he left no mess left behind, the products used were all child/pet friendly too.

3 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

A visit I look forward to

I have been using Ovenu for quite a few years now and Kerry for two visits. A wonderful job, no fuss, no mess and my oven is left looking brand new. Would recommend her to anyone. Well worth the money!!

19 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

A first class service

A first class service by Paul. My oven and the microwave look brand new. Great value for money. Highly recommend.

20 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent Result

I used OvenU for the first time today & would highly recommend.
Phil was friendly & did an amazing job.
Worth every penny will be calling them again.

4 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommended

Excellent, friendly and professional service and perfect results. Would highly recommend Ovenu.

27 février 2020
Avis spontané
Noté 1 sur 5 étoiles

I paid £50.00 for my oven to be cleaned…

I paid £50.00 for my oven to be cleaned only to be told at the end that the oven was not working properly and should be written off.
Rip off!!!!!! Should have told be at the beginning of the visit.

11 février 2020
Avis spontané
Noté 5 sur 5 étoiles

Fabulous Phil from Ovenu Denbighshire…

Fabulous Phil from Ovenu Denbighshire has made a fantastic difference to my oven which I inherited in a house move, it looks amazing and he is a very friendly person. I would highly recommend you use him. Thank you again Phil

27 janvier 2020
Avis spontané
Noté 4 sur 5 étoiles

Surprised and dismayed by extra charge

My oven was cleaned well and he had a difficult task! I was disappointed to find that he charged an extra £25 for the hob although when asked to quote this was included in my request. The previous operative had never charged extra over the 15 years or so that he had been cleaning my oven

11 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Ovenu Rugby

Used Ovenu based in Rugby and Dave was brilliant. Friendly, reliable, reasonably priced and did a fantastic job. 100% will recommend and will use again.

15 octobre 2019
Avis spontané

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