Own Up Avis 394

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ms. Crystal Bloomberg was excellent and very knowledgeable about the whole home buyers process! Very professional and helpful. Provided awesome information and links to assist with the home buying pro... Voir plus

Noté 5 sur 5 étoiles

This was my first time working with Own Up, and I had a great experience. The agent I spoke with was professional, knowledgeable, and took the time to guide me through each step clearly.

Noté 5 sur 5 étoiles

Tammy did a great job helping me get oriented and answering questions. She made the process quick and simple.

Noté 5 sur 5 étoiles

William was very kind, professional and detailed. Moved me forward with a great lender very quickly. Would recommend giving ownup a try.

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Service de finances alternatives
  3. Conseiller financier
  4. Prêteur hypothécaire
  5. Société financière non banquière

Écrit par l'entreprise

Own Up is a mortgage shopping website that exists to make sure you never overpay on your mortgage. Customers can compare multiple mortgage offers from top lenders and find a great deal. The average customer saves $28,000 over the life of their mortgage. Get your personalized mortgage offers. Say goodbye to hard credit checks and sales pressure.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

394 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Own Up is the final boss when it comes to shopping home loans

Own Up actually, stay true to their promise. 1.You dont pay to get offers 2.They get you the best rates 3. Their Customer Service is excellent
4. They are extremely prompt. 5. No hard hit to your credit report. My agent was Olivia. She was very professional but personable. I felt heard! She got me signed up super quickly, and I got an offer within minutes. I was pleasantly surprised. They tailored my application to my exact request.

20 juin 2025
Noté 5 sur 5 étoiles

Quick and easy

Quick and easy. The staff was very knowledgeable and got me the information I needed expeditiously. I will recommend "Own Up" in the future

20 juin 2025
Noté 5 sur 5 étoiles

I highly recommend Own Up!

I was assisted by William Boyce. When I submitted my application online, few minutes later, I received a call from Ownup rep. William was very meticulous in explaining me the process, making sure my info was accurate. He gave me the idea of asking for a GFE as well which I didn’t know it existed. What I loved in our 20 mins call is that William was extremely transparent with me and he made sure I understood the whole process of applying for a loan and looking for a house. He started by saying “I want you to grab a piece of paper and a pen”, that is when I knew I was dealing with someone who wants the best of my interests.

23 mai 2025
Noté 5 sur 5 étoiles

Own up made our mortgage finding easy

Own up made our mortgage finding easy. It was quick and simple process. I received call right after I did the questionnaire. William was very thorough and helpful. Answered all my questions patiently and made sure I understood the process. Transition to the LO was smooth.
I highly recommend own up.

5 mai 2025
Noté 5 sur 5 étoiles

Clear and concise

Clear and concise with the information. No personal security information was given or needed.
Explained and knowledgeable.

9 avril 2025
Noté 1 sur 5 étoiles

Their advertisements made it sound like…

Their advertisements made it sound like I could compare rates online. That is NOT the case. I was hesitant to give out my phone number and now I've had 3 phone calls and 2 texts in the last hour. This is not what I was looking for and don't appreciate multiple people calling me after I told the 1st one that I just wanted to compare online quotes because I already have a pre-approval.

8 avril 2025
Avis spontané
Logo de Own Up

Réponse de Own Up

Michelle,

Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about your experience, as our mission is to deliver a transparent and stress-free mortgage shopping process. It’s concerning to hear about the multiple calls and texts you received, and we’re grateful for your openness in bringing this to our attention.

We’ve tried to locate your account but haven’t been able to with the details provided. To help us better understand what happened, we sent you an email via Trustpilot requesting additional information. If you could kindly respond to that, it would allow us to properly investigate your situation and determine if these communications were connected to our service.

Your feedback is incredibly important to us, and we’re committed to getting to the bottom of this. If you would prefer, you can reach out directly to our team at csteam@ownup.com.

Sincerely,
Customer Success at Own Up
(e) csteam@ownup.com

Noté 5 sur 5 étoiles

No Brainer

So grateful to have entrusted our Lender search to Own Up. Would recommend them to anyone. The process was seamless. They were extremely attentive and in no way pushy. I felt as though we had someone in our corner who shared our goals in finding a great Lender and Home. We were able to secure an outstanding rate in less than a day. Using Own Up is a no brainer, and I will not hesitate to utilize them if the time arises in the future.

29 mars 2025
Noté 1 sur 5 étoiles

Textbook Bait-And-Switch

The website claims they don't do random phone calls and spam emails. I finished the initial survey and all I get is a notification that I'll be getting a call from a random bank I've never heard of. I'm not interested in this, but there was no request and no way to cancel it. I feel very manipulated.

23 mars 2025
Avis spontané
Logo de Own Up

Réponse de Own Up

Hi Paul -

Thank you for your review and I'm sorry that your expectations weren't met. As our Director of Sales explained when he reached out, Own Up offers multiple experiences based on your scenario and our concierge availability. You were presented with our digital experience which includes matching with three prospective lenders, all of which offer competitive rates for your scenario.

To assure that our shoppers needs are met, especially in the case when a shopper has an accepted offer and may have time pressure associated with their transaction, we have one of our lenders reach out while maintaining the shopper's ability to opt into additional lenders. We also offer all of our shoppers the ability to speak with our concierge team if they would prefer.

Our privacy team has removed your information from our database and all of our lender partners will do the same upon your request. We wish you the best of luck with your transaction and thank you for your feedback.

Best regards,
Customer Success
Own Up

Noté 5 sur 5 étoiles

Own Up Makes It Easy

Own up makes finding a mortgage easy. They find the best rates. We easily created our pre-approval letters online anytime we needed one. They are so responsive and helpful.

20 février 2025
Noté 5 sur 5 étoiles

Do not miss out on using them for your home needs

Own up is the above and beyond level of helpful. They link you up with the best mortgage company, real estate agent, and take all of the stress of wondering if you picked the right people. They are amazing! I’m saving so much money in the home process because of who they picked for us!

21 février 2025
Noté 5 sur 5 étoiles

Excellent experience with Kevin at Own Up!

I've been dreaming of home ownership for a long time, but after working with OwnUp I finally feel ready to take action. I was nervous going into my first call, but after working with Kevin (super knowledgeable, approachable, and solution-oriented) I felt empowered to take the next steps in my home-buying journey. Not only did Kevin provide valuable insights, but also connected me with great resources for next steps! I can't recommend Own Up (and Kevin McCarrell) enough. Thank you for the needed kickstart on my my journey to homeownership!

8 février 2025
Noté 5 sur 5 étoiles

Phone call was simple

Phone call was simple, easy, fast and fun. That's what you want when doing anything with finances.
From the moment I clicked reach out to me to the time we were filling out a lender's portal was less than 1 hr. And we were pre-approved the next day by that lender.

1 février 2025

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