Own Up Avis 394

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ms. Crystal Bloomberg was excellent and very knowledgeable about the whole home buyers process! Very professional and helpful. Provided awesome information and links to assist with the home buying pro... Voir plus

Noté 5 sur 5 étoiles

This was my first time working with Own Up, and I had a great experience. The agent I spoke with was professional, knowledgeable, and took the time to guide me through each step clearly.

Noté 5 sur 5 étoiles

Tammy did a great job helping me get oriented and answering questions. She made the process quick and simple.

Noté 5 sur 5 étoiles

William was very kind, professional and detailed. Moved me forward with a great lender very quickly. Would recommend giving ownup a try.

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Service de finances alternatives
  3. Conseiller financier
  4. Prêteur hypothécaire
  5. Société financière non banquière

Écrit par l'entreprise

Own Up is a mortgage shopping website that exists to make sure you never overpay on your mortgage. Customers can compare multiple mortgage offers from top lenders and find a great deal. The average customer saves $28,000 over the life of their mortgage. Get your personalized mortgage offers. Say goodbye to hard credit checks and sales pressure.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

394 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Painless and easy

Painless and easy. Went very fast and they needed very little personal information to get the process started.

17 janvier 2025
Noté 5 sur 5 étoiles

Surprisingly Quick

My husband and I already had documents set and ready to go for another mortgage company. We felt like we were being undervalued for what what we bring in as well as our DTI limit. My husband found this company doing some research to help us explore some more options. In a matter of minutes, we spoke with Dee and we explained our situation. She provided us with more estimates and mortgage company that fits us. With all information ready, we were pre approved at the end of the day. Thank your son much.

13 janvier 2025
Noté 5 sur 5 étoiles

Amazing and knowledgeable team

The agent Kevin i spoke with was amazing. He provided me with a lot of information and was knowledgeable,answered my questions. I would recommend others to Own Up.

9 janvier 2025
Noté 5 sur 5 étoiles

There are reasons why I was strolling…

There are reasons why I was strolling on my phone and came across own up now we are preapproved for our dream home and can't wait what the future has a ahead for our family thanks to a company called own-up.

5 janvier 2025
Noté 1 sur 5 étoiles

The idea of Own Up was great

The idea of Own Up was great, but fell short. Initial communication was fantastic! Own Up agent contacted me, explained the process, provided a few different financing options, then went dead after the offer on the home I reached out about fell through. Asked for assistance with another property twice and never heard from anyone again.

I did end up using the lender suggested during our initial communication, so I'm sure Own Up got their commission in the end- which is why I received an invite to review. Based on my experience, would not recommend.

One of the 'sells' is no origination fees. However, those were just called something else on the final closing; "transaction fee," "processing fee," "administration fee." Ultimately the closing costs were comparable to another lender i was considering that had no affiliation with Own Up when comparing loan estimate forms.

9 décembre 2024
Logo de Own Up

Réponse de Own Up

Thank you for sharing your feedback with us. We are genuinely sorry to hear about the breakdown in communication you experienced, and we regret that we didn't meet your expectations during such an important time.

After reviewing your situation, we discovered that the advisor you were working with unfortunately left Own Up. While we strive to provide a seamless experience for all of our customers, we recognize that we fell short in ensuring you were connected with a new point of contact. We sincerely apologize for this oversight and understand the frustration it caused.

Our Head of Sales reached out and left you a voicemail, and we would greatly appreciate the opportunity to speak with you directly to address any concerns and assist you further. We're grateful that you chose to shop with Own Up and appreciate that you were able to find a mortgage through our shopping experience.

If there’s anything more we can do or if you ever need assistance in the future, please don’t hesitate to reach out. We’re here to support you and ensure you have a trusted resource for mortgage guidance and rate shopping.

Sincerely,
Customer Success at Own Up
(e) hello@ownup.com

Noté 5 sur 5 étoiles

Amazing Customer Service

Amazing customer service from my Own Up advisor, and prompt follow-up from great partners. The lender I was matched with gave me my best rate by far.

21 novembre 2024
Noté 1 sur 5 étoiles

Seems like a scam

I was expecting to be matched up with a mortgage advisor that would compare rates from several lenders, but instead I immediately got funneled into a specific lender and NO account on Own Up was created where I could control my privacy / information.

There is no support contact on the website at all, so I feel duped into freely giving my information to Own Up. RIP my phone number and inbox.

14 novembre 2024
Avis spontané
Logo de Own Up

Réponse de Own Up

Hi Angie,

We’re truly sorry that your experience didn’t meet your expectations. It sounds like you were hoping for our Home Advisor experience, where you work with a dedicated advisor for personalized guidance. Instead, you experienced our lender-direct option, which connects customers directly with a lender suited to their situation. We’d like to make this right.

Our Head of Customer Success reached out via phone and left a voicemail. If you’re open to giving us another chance, we’d love to connect you directly with a senior Home Advisor who can provide the tailored support you were looking for.

For support, you can email us anytime at hello@ownup.com. If you’d like your account fully deleted, just let us know at privacy@ownup.com, and we’ll take care of it immediately.

Thank you for your feedback—it helps us improve.

Sincerely,
The Own Up Team

Noté 5 sur 5 étoiles

Best decision my husband and I made!

Working with Olivia at OwnUp was a pleasure! She is very knowledgeable and quick to respond to all of our questions (we had a lot lol). As new home buyers, OwnUp educated us on our options and helped connect us with the loan provider we chose. I first heard of OwnUp from a colleague who bought her home using them. I’m so grateful we started and ended the process with them!!

8 novembre 2024
Noté 5 sur 5 étoiles

Superb service and rates

This was my 4th time using Own up in the past 5 years, to buy a new home or refinance. As always great responsiveness, willingness to work on very tight timelines, making the mortgage journey easy. I’m consistently able to find through Own Up the most competitive rates on the market!

6 novembre 2024
Noté 5 sur 5 étoiles

Great Company!

Great experience. Good rates and communication throughout the process. I definitely recommend them over some of the other mortgage companies I have worked with over the years.

31 octobre 2024
Noté 5 sur 5 étoiles

Smoothest mortgage process ever

Smoothest mortgage process I've experienced yet! My financial advisor recommended using Own Up to find a mortgage lender and Own Up delivered. They presented us with multiple lenders and rates, and we were able to close with a rate that was definitely lower than what we had expected going into this. Great communication and willingness to answer any questions I had, plus I loved the convenience of doing it all online and over email.

17 octobre 2024
Noté 5 sur 5 étoiles

Great experience!

Olivia was great to work with - she helped get us a great rate, provided honest and understandable feedback about our options, and reached out to us at a very favorable time for refinancing. She was timely in her responses and was helpful without pressuring us. I would definitely want to work with her again in the future.

15 octobre 2024
Noté 5 sur 5 étoiles

Fast process

The process was pretty smooth sailing. The communication was superb between rebekah killgo and Jackie suwanski, they were on top of making everything clear and fast to close.

1 octobre 2024

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