Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Bought the items on 1st June, received today (20 June), with 3 x incorrect products. Waste of time I could have been these from down the shops and saved myself 20 days and $13. I was VERY close to doi... Voir plus

Noté 5 sur 5 étoiles

Such a wonderful customer service...they user friendly iam their valuable customer for almost 4yrs .... I don't know y these people giving one star reviews... If there is a damage in product r any del... Voir plus

Noté 5 sur 5 étoiles

I recently bought Estée Lauder Pleasure perfume from OZ Cosmetics and received the parcel within 3 days. Very fast delivery! The packaging was great and the box was wrapped carefully with foam. Even b... Voir plus

Noté 1 sur 5 étoiles

I thought I was safe in buying from a com.au site. But there was no Australian Business Number, nor a phone contact. Oz Cosmetics took my AUD 164 18 days ago and sent a false Australia Post tracking n... Voir plus

À propos de l'entreprise

  1. Magasin de cosmétiques
  2. Pharmacie

Écrit par l'entreprise

We are an online shopping website where you buy skin care, make up and cosmetics products at heavily discounted prices. We sell more than 20,000 cosmetics products from over 200 brands. 100% GENUINE Guarantee


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

99 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

I ordered 29 June 2020 and order was immediately acknowledged and shipped 1 July with tracking number and message reminder to allow 7 to 14 shipping days. Received the order excellently packed on the 13th of July which is within their time frame. Excellent service and am very pleased.

14 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I received my order in about 2 weeks. It was delayed by the Coronavirus situation. The customer service was excellent, well communicated. I am impressed by their service. Will shop with them again.

13 juin 2020
Avis spontané
Noté 1 sur 5 étoiles

Rubbish

Rubbish - pretends to be a Singapore company (.com.sg) - and says they will deliver in days - they don't - their courier doesn't have a domain, just an IP address - constant excuses. Would not put my money with this company again.

17 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Reliable, no need to worry :)!

Ordered on the 20th and received the item today, 29th. It was well-received at its best condition. Thank you to OZ Cosmetics team for their efforts in making this process possible!

29 octobre 2019
Avis spontané
Noté 1 sur 5 étoiles

nao me mandaram minha compra e pediram…

nao me mandaram minha compra e pediram uma foto do meu cartão de credito, pagamento foi feito pela PayPal e recebido por eles no dia 02/07/2019 da compra feita em 01/07/209
Edson

29 juillet 2019
Avis spontané
Logo de OZ Cosmetics

Réponse de OZ Cosmetics

The transaction was pending. The buyer did not reply to our messages. The transaction is cancelled now.

Noté 2 sur 5 étoiles

Taking lot of time

Ok,I ordered d product on 9th of July n it's 23rd 2day I still haven't got it .. it was said 2 wait for 7 to 14 days 2day is d 14th day i havnt recieved any mssg call nothing .......

23 juillet 2019
Avis spontané
Logo de OZ Cosmetics

Réponse de OZ Cosmetics

Hi,

What is your order number please? We will check it for you. Thanks

Noté 5 sur 5 étoiles

Great customer support

This is an update from my previous low rating. I had written to the customer support regarding the import duty charged on the products. They responded speedily and refunded the amount promptly. Great service guys, thanks.

6 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Im loving this website

Very fast delivery, perfect service and the product is awesome!! I'll keep shopping here wit no doubt ! Very good!! Strongly recommend this website !

12 mars 2019
Avis spontané
Noté 5 sur 5 étoiles

Super services.

Oz cosmetics is a very trustworthy site.They are customer friendly.My only problem They sent my parcel through India post .Its not thier fault it got delayed for so many days..its indian customs and postal services that are the reason for the delay.
They take much time. You will get your product or your money back for sure. No need to worry shopping on this site. My only request/suggestion to them : please try to use some other courier services,there are many other who serves better and deliver fast. Please let the customer choose an option at the checkout to select the shipping type and speed. They issued refund also for late delivery and very patient with me. Thank you Oz.

24 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Apologise.

I apologise.

It’s my mistake that I didn’t read email properly

Thank you for your fast feedback.

Indian postals are very much delay. You better have chosen dhl or some other bettter private services.

9 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Thank you

Thank you. Wanted to let you know that I’m very happy with your service. Really appreciate you fixing the mistake I made with my order and you getting it to me hassle free, even over a busy holiday period!

6 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

The first time I ordered

The first time I ordered from OZ Cosmetics I think it's unreliable at first because they do not have a tracking number they let me wait 5-10 business days for the package to arrive I was impatient and thought it was not coming, but it really came you have to calm down that they really shipped I hope I will come back to this service
Thank you so much!!!

22 décembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

Bought shampoo and conditioner. Products are as described and service was excellent. Highly recommended!

17 juin 2017
Avis spontané

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