P Louise Avis 

188
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

First time ordering from the site... saw what i thought was a really good offer mystery bag, the image showed various products so i ordered 2, i also received a discount taking the order to over £... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cheyanne was great, so helpful ! I understand that in this day and age of internet purchases things can be confusing however the customer service reps with PLouise are some of the most helpful when so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jodie helped me cancel and refund one of my orders so I could order a different item! The whole interaction was kind, easy, and quick! Thank you Jodie!

Noté 5 sur 5 étoiles

First time at the P Louise experience and it’s been great! My daughter and nieces have loved every minute of it (ages 4,6&9). The entertainment from Georgia and Lily in between waiting to go and do ac... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

188 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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3,8

Tous les avis

(188)

136 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We visited the P.Louise empire today…

We visited the P.Louise empire today for my niece’s 7th birthday, and honestly the experience was unbelievable from start to finish.

From the moment we arrived, the staff made us feel so welcome. The lady who scanned our tickets at the entrance was absolutely lovely and set the tone for the whole day straight away. Every single member of staff went out of their way to be friendly, attentive, and kind — they genuinely made us feel like we were the only people there.

What really stood out was how honest and helpful everyone was. There was absolutely no gatekeeping when it came to the best deals or how to get the most for your money; the staff were so open and genuine, which made the whole experience feel really special and relaxed.

They spoke to both us and the girls with so much warmth and enthusiasm and made the birthday girl feel incredibly special all day.

A special mention to Maddie on the body mist experience — she was just so, so lovely and made such an impact on our visit.

Even when we were leaving, a security guard kindly walked our daughters to the car in the rain, which completely summed up the care and kindness we experienced all day long.

It truly was a day we’ll never forget. Thank you to everyone involved for making such amazing memories for us all.

17 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Best place ever

I just had to leave a review specifically to say how incredible Faith and Erica from the entertainment team are — they honestly made our time here so special from start to finish! 🤩

They are both so energetic, friendly, and welcoming from the moment you meet them. They go above and beyond to make sure everyone is having fun, joining in, and feeling included — whether it’s games, activities, or evening shows, they bring so much joy and energy to everything they do. They have such a great sense of humour, are always smiling, and make you feel like part of the family straight away. 💛

You can tell they absolutely love their jobs, and their passion shines through in every single thing they organise. If you’re coming here, you’re in such safe hands with these two — they are the absolute heart and soul of the entertainment team! Thank you both so much for the best time ever — you guys are legends 🙌✨

17 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Made a £90 order and the gift pass the…

Made a £90 order and the gift pass the plump which came with the order doesn't even have any product inside. What a joke.

15 mai 2026
Avis spontané
Logo de P Louise

Réponse de P Louise

Hi Eunice,

We’re so sorry to hear about your experience with your order. This definitely isn’t the experience we want for our customers.

Please can you reach out to our customer service team at help@plouise.co.uk or info@p-louise.com with your order details, and we’ll be happy to look into this for you as quickly as possible. 💖

Thanks,

PLouise Team

Noté 5 sur 5 étoiles

A girl's dream!

A girl's dream!! My girls had a wonderful time from the entertainment to the food to the lovely, welcoming and friendly staff.

Would definitely visit again.

3 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

It was so good and fabulous and maddie…

It was so good and fabulous and maddie was super helpful and kind to me and my friend and I would definitely come back here and we did the body mist with maddie and it was so good and she was a great help and I would come back for my b-day next year xxxxx ❤️🌹🌸🌺

2 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I do not recormend a body scrub me and…

I do not recormend a body scrub me and my faimly have all used it and we had ichy rashy skin burthday cake 1 do not recormend .!

30 avril 2026
Avis spontané
Logo de P Louise

Réponse de P Louise

Hi Megan,

We’re really sorry to hear about your experience — that’s definitely not what we want for you or your family. Thank you for bringing this to our attention.

Please could you reach out to us at help@plouise.co.uk with all details relating to your order so we can look into this further so we can support you.

We’d really like to understand what happened and help resolve this for you.

PLouise Team

Noté 5 sur 5 étoiles

This place is ace

It was absolutely amazing - my daughter absolutely loved it and Kizzi was very helpful - all the staff were ace and made the day really fun

29 avril 2026
Avis spontané

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