Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The folks at Packola are great to work with. They helped me understand the type and thickness of the shipping box I was looking for. The online designing tool is very easy to use, and my box design t... Voir plus

Noté 1 sur 5 étoiles

Don't bother placing an order! This company sat with my order for full 15 days, despite multiple calls to find out order status. Then they said they could not fulfill the order because they had mac... Voir plus

Noté 5 sur 5 étoiles

Easy application applying your desired craft, customer service is patient, courteous, professional, and willing to give you many options to edit your designs if, for any reason, you'd like to edit bef... Voir plus

Noté 5 sur 5 étoiles

The process of creating my packaging was extremely simple. I love the online design tool that allows complete control over the design and provides an amazing, detailed visual of how the finished produ... Voir plus

À propos de l'entreprise

  1. Magasin d'articles d'emballage
  2. Services aux entreprises
  3. Magasin d'impressions et de signalisation

Informations provenant de diverses sources externes

Custom packaging for small and medium businesses.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

848 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 2 sur 5 étoiles

Unethical - would not honor the 30% discounts that the representative was very good

The representative was very good. I found a 30% off promo code on dealdrop.com for August 2025 and emailed it to her. She said it would be honored after I placed the order which I did. She then asked her supervisor who said it could not be honored when eight other people used it within the last three hours. They gave me a 10% discount- unacceptable. This was the first and last time you will get my business. .

1 août 2025
Noté 4 sur 5 étoiles

Circle stickers not centered - Company refused to make it right.

UPDATE: This company made it right by sending me a new batch of corrected stickers at no charge.

Original review:

I ordered circular stickers that have a circle design.
Pretty self-explanatory that the design should be centered within the edge of the sticker.
Nope. Off by a large margin.

After messaging Packola multiple times, they reviewed the pictures I sent and denied my claim, stating they fall within the industry standard of a 1/16" tolerance.

These are off by more than that, but hey... I hope your profit was worth the cost of this negative review.

17 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Awful customer experience

They take forever to actually get stuff to you if you don't want to pay an arm and a leg.

Be careful if you order again and say you need to upload new artwork. They will attach your old artwork without asking you and claim you uploaded it. All this happens automatically and then they place the order without you being able to do anything.

5 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

One Referral to Another

Your company was referred to us by our brand agency. This alone gives you high praise. We needed a custom-branded package that features images and messaging on every panel. The big reveal was inside the package.

Initially, I was concerned about the quality and texture of the corrugated cardboard. Once the design was approved and the product delivered, we remain thrilled with the decision to use Packola. The packaging is lightweight and designed to be extremely sturdy and functional. The colors are on brand, the images are clear and the overall process from design to shipping were streamlined and impressive.

Very professional and we would recommend to anyone.

4 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

I would stay away from this company at…

I would stay away from this company at all costs! There are plenty of other genuine company's around that do the same work. Packola does not care if you are a first time buyer, they will not work with you. I placed an order that amounted to roughly 1k dollars for some custom tissue paper. When I received the first proof, I did not approve it since I needed to update the art work. Per customer service there is a fine print that states, any order that isn't approved within three business days will automatically go into production. That is bad practice! Keep in mind I reached out within the time frame to just get told it was to late. They weren't even trying to work with me at all. I cant even use these at all as they have the old art file that is no good, but they do not care. Goes to show they do this a lot with customers. SO BE WARE!

2 avril 2025
Avis spontané
Logo de Packola

Réponse de Packola

Hi Eduardo,

I'm so sorry to hear about your experience with Packola. It sounds like there may have been a mix-up with the timeline, and we'd love to review your order. We're here to help!

Would you mind responding to our request for more information? I'll review your order and follow up via the email we have on file.

Sarah

Noté 5 sur 5 étoiles

Brandy provided exceptional customer…

Brandy provided exceptional customer services. She assisted me beyond the call of duty. She was very responsive and stayed with me until I reached satisfaction. I am recommending PACKOLA's services to my fellow colleagues. Thank you Brandy for going over and beyond. You were absolutely terrific, and I could not have created my product without your loyalty and guidance! I am forever grateful for your exceptional customer service.

24 mars 2025
Avis spontané
Noté 3 sur 5 étoiles

I like the packaging but as an…

I like the packaging but as an entrepreneur that ships packages, I can tell that the shipping prices are completely marked up for no reason. The boxes that the packaging comes in isn’t that heavy and the shipping isn’t even that fast for the price you’re charging.

3 mars 2025
Noté 5 sur 5 étoiles

Aleda

The agent that helped me today was Aleda. She was very helpful and assisted me very fast. I will continue to do business with Pacola because of her help.

3 mars 2025
Noté 5 sur 5 étoiles

So far, so good

The ordering process was smooth and intuitive. I can’t comment on the boxes because I haven’t received them yet.

1 mars 2025
Noté 5 sur 5 étoiles

Overall Great

Checked in with me for each proof, and followed my instructions. Quickly sent me updates, and when I called to give notes on the proof, they got my order perfect the very next time.

3 février 2025
Noté 5 sur 5 étoiles

50 custom boxes

Used the design feature on the website and it was very easy. However, I wanted the colors reversed with a design I had, so I emailed them and very quickly they modified my design (within a day). When ordered I got an update on deliver time, and in the end the product arrived a week early. The product was as advertised and as expected. Overall great experience.

1 septembre 2024
Avis spontané

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