The folks at Packola are great to work with. They helped me understand the type and thickness of the shipping box I was looking for. The online designing tool is very easy to use, and my box design t... Voir plus
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Lisez les avis des autres
Don't bother placing an order! This company sat with my order for full 15 days, despite multiple calls to find out order status. Then they said they could not fulfill the order because they had mac... Voir plus
Easy application applying your desired craft, customer service is patient, courteous, professional, and willing to give you many options to edit your designs if, for any reason, you'd like to edit bef... Voir plus
The process of creating my packaging was extremely simple. I love the online design tool that allows complete control over the design and provides an amazing, detailed visual of how the finished produ... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Custom packaging for small and medium businesses.
Coordonnées de contact
8000 Haskell Ave., Van Nuys, CA 91406, Etats-Unis
- 1-855-PACKOLA
- info@packola.com
- packola.com
N'a pas répondu aux avis négatifs
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The online design features made it easy…
The online design features made it easy to bring my imagination to reality and the review team made sure that the image quality fit the sizes I requested. The process was very easy and the team was more than helpful
Unethical - would not honor the 30% discounts that the representative was very good
The representative was very good. I found a 30% off promo code on dealdrop.com for August 2025 and emailed it to her. She said it would be honored after I placed the order which I did. She then asked her supervisor who said it could not be honored when eight other people used it within the last three hours. They gave me a 10% discount- unacceptable. This was the first and last time you will get my business. .
10s across the boards!!!!Down to the…
10s across the boards!!!!Down to the unique features, communication, and delivery I love EVERYTHING. They’re the most affordable brand and I’m glad I came across Packola as an upcoming business owner.
Fantastic quality product and…
Fantastic quality product and super-fast
printing and shipping. Looking forward to use packola again in the near future.
Circle stickers not centered - Company refused to make it right.
UPDATE: This company made it right by sending me a new batch of corrected stickers at no charge.
Original review:
I ordered circular stickers that have a circle design.
Pretty self-explanatory that the design should be centered within the edge of the sticker.
Nope. Off by a large margin.
After messaging Packola multiple times, they reviewed the pictures I sent and denied my claim, stating they fall within the industry standard of a 1/16" tolerance.
These are off by more than that, but hey... I hope your profit was worth the cost of this negative review.
Awful customer experience
They take forever to actually get stuff to you if you don't want to pay an arm and a leg.
Be careful if you order again and say you need to upload new artwork. They will attach your old artwork without asking you and claim you uploaded it. All this happens automatically and then they place the order without you being able to do anything.
One Referral to Another
Your company was referred to us by our brand agency. This alone gives you high praise. We needed a custom-branded package that features images and messaging on every panel. The big reveal was inside the package.
Initially, I was concerned about the quality and texture of the corrugated cardboard. Once the design was approved and the product delivered, we remain thrilled with the decision to use Packola. The packaging is lightweight and designed to be extremely sturdy and functional. The colors are on brand, the images are clear and the overall process from design to shipping were streamlined and impressive.
Very professional and we would recommend to anyone.
I would stay away from this company at…
I would stay away from this company at all costs! There are plenty of other genuine company's around that do the same work. Packola does not care if you are a first time buyer, they will not work with you. I placed an order that amounted to roughly 1k dollars for some custom tissue paper. When I received the first proof, I did not approve it since I needed to update the art work. Per customer service there is a fine print that states, any order that isn't approved within three business days will automatically go into production. That is bad practice! Keep in mind I reached out within the time frame to just get told it was to late. They weren't even trying to work with me at all. I cant even use these at all as they have the old art file that is no good, but they do not care. Goes to show they do this a lot with customers. SO BE WARE!

Réponse de Packola
Brandy provided exceptional customer…
Brandy provided exceptional customer services. She assisted me beyond the call of duty. She was very responsive and stayed with me until I reached satisfaction. I am recommending PACKOLA's services to my fellow colleagues. Thank you Brandy for going over and beyond. You were absolutely terrific, and I could not have created my product without your loyalty and guidance! I am forever grateful for your exceptional customer service.
I like the packaging but as an…
I like the packaging but as an entrepreneur that ships packages, I can tell that the shipping prices are completely marked up for no reason. The boxes that the packaging comes in isn’t that heavy and the shipping isn’t even that fast for the price you’re charging.
Aleda
The agent that helped me today was Aleda. She was very helpful and assisted me very fast. I will continue to do business with Pacola because of her help.
So far, so good
The ordering process was smooth and intuitive. I can’t comment on the boxes because I haven’t received them yet.
Overall Great
Checked in with me for each proof, and followed my instructions. Quickly sent me updates, and when I called to give notes on the proof, they got my order perfect the very next time.
Designing my box was extremely easy
Designing my box was extremely easy! The process was quick and I was happy with the results.
Really great customer service and happy…
Really great customer service and happy with my product
My custom boxes elevated my business…
My custom boxes elevated my business big time! Very fast turnaround and great quality. Love them!
50 custom boxes
Used the design feature on the website and it was very easy. However, I wanted the colors reversed with a design I had, so I emailed them and very quickly they modified my design (within a day). When ordered I got an update on deliver time, and in the end the product arrived a week early. The product was as advertised and as expected. Overall great experience.
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