Pack Up + Go Avis 595

TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

This is a super fun way to get together with friends and have no stress with planning anything. Everything is kept secret until 1 week prior and it is a fun anticipation!!! This is our 4th trip as a g... Voir plus

Noté 5 sur 5 étoiles

Fantastic! We were sent to San Diego for a fun girls trip. They planned everything even activities and some meal reservations! We will definitely use them again!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our trip was to Richmond, VA. Every experience booked for us was thoughtfully put together based on our interests and thoroughly enjoyable. The absolute highlight was a private zoo experience wher... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Overall it was a fun trip. One of our activities got canceled due to weather and they called right away to try and plan something new for us (we opted for a refund). Our activities were planned for th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

À propos de Pack Up + Go

Écrit par l'entreprise

We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart!

Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax.

We take it from there! We'll book your whole trip, but won't tell you where you're going.

One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go!

We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.

Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!

See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.

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4,7

Excellent

TrustScore 4.5 sur 5

595 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

We went to Denver!

We had a great trip with pack up and go! Wonderful hotel, great activities and food. It was a great surprise and we’d do it again.

11 novembre 2025
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Réponse de Pack Up + Go

So happy to hear you loved your trip to Denver (it's one of our favorites, too)! Let's do it again soon ✈️🌟

Noté 5 sur 5 étoiles

Perfect way to spend my anniversary

Such a fun weekend for me and my wife! They planned everything and it was perfect. Highly recommend and will use them again!

10 novembre 2025
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Réponse de Pack Up + Go

We love to hear it :) We're so glad you had such a great time in Chicago! We couldn't be happier to be apart of your anniversary. Isn't this the best way to travel?! Let us handle the planning + the organizing while you get to focus on the thing that really matters, making lasting memories! Should we make this an annual anniversary trip? :) Where will we send you next year?!

Noté 5 sur 5 étoiles

Nothing but Praise!!

Nothing but Praise!!
A couple friends and I took our first Pack Up and Go trip and it was a massive success! The survey is thorough and I felt that our trip was curated so beautifully to the preferences we listed. They used our budget well and were readily available if we had any questions or concerns. Every aspect of this trip was so well executed, I would recommend this to everyone!!

10 novembre 2025
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Réponse de Pack Up + Go

We're so glad to hear you had a great time on your Pack Up + Go trip! This is exactly what we want to hear from our travelers! Here's to more adventures together :)

Noté 5 sur 5 étoiles

Our annual Mom/Daughter was surprise…

Our annual Mom/Daughter was surprise trip this year that took us to New Orleans for a spooky great time! From the ease of our flight, to the fabulous hotel, the reservations for dinner & brunch to the reservations for the ghost & vampire walking tour to the list of endless other things to do, see & eat.
The Hotel Monteleon where our room was a suite on the 15th floor w/an amazing view of the Mississippi River! It had 1.5 bathrooms, which is wonderful for two gals traveling together!
We walked & walked (about 17.5 miles) — first stop was to walk by the river, beignets at Cafe du Monde with the best coffee! Then a look around St. Louis Catheral — there was are festival happening all weekend and we admired the art, bought some art, listened to great jazz & I even had a Tarot Card reading, which was amazing & fun! We took a mule & buggy ride around the French Quarter, and enjoyed Maya and her mule, Bourbon. Dinner was at Sylvain where the food was great but our server, Courtney was even better! Warm, friendly, made great recommendations & was just a pleasure to speak to. Halloween dawned with us all ready in our witch costumes. Breakfast at The Ruby Slipper, never disappoints! Beignets again, for lunch! Marie Laveau’s House of Voodoo, Beckham’s Book Shop w/a store cat named Joanie. A stop in Dark Matter Oddities & Artisan Collective where we bought rings made of copper & a crystal. We had reservations for our ghost & vampire tour, we met up at the VooDoo Lounge where Breon took us on an amazing walking tour of the French Quarter and talked about hauntings, ghosts & vampires — very interesting and gave us a lot to think about. We had room service, once again the hotel did not disappoint.
Saturday was a brunch reservation at The Court of Two Sisters. The courtyard was spectacular! What a wonderful setting for a meal. Sadly, the service was less than stellar & the food was decent, not great.
Both Uber drivers were friendly & great drivers.
Overall, a very, very successful trip and one we will remember for a very long time! BTW: this is trip #3 with Pack Up & Go.

2 novembre 2025
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Réponse de Pack Up + Go

This review has us smiling so big! So glad your mother/daughter trip was such a hit + we loved hearing how you spent your extra time outside of activities! Thank you for trusting us with another trip + hopefully we can make more memories for you in the future!

Noté 5 sur 5 étoiles

This was my 2nd trip with Pack Up + Go, spectacular

This was my 2nd trip with Pack Up + Go. Just like the 1st trip, this trip was excellent. You complete their questionnaire, then tell them about yourself, your interests, hobbies, etc. They know you and plan an adventurous get away! As an older woman traveling alone, I felt safe in the cities I was sent to. It's exciting to open your envelope for your surprise destination day of departure PU+G is now my yearly adventure, perfect!

28 octobre 2025
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Réponse de Pack Up + Go

We take our traveler safety very seriously so we're glad to hear you felt comfortable as a solo female traveler! We're so excited to become an annual adventure for you! :)

Noté 4 sur 5 étoiles

We had a great time

We had a great time. To not have to plan the trip was awesome. The motel was fine and the restaurant was also a good choice. The only negative was the hiking experience tour had no hiking. It was great to have a suggested list of places to eat and things to do. We would definitely do it again

27 octobre 2025
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Réponse de Pack Up + Go

We're so glad you loved Denver! Isn't it the greatest city?! It has something for everyone + we couldn't be happier you loved it too. Especially your hotel accommodations, it sounds like your trip planner hit the ball out of the park there. We're sorry that your Rocky Mountain Escape driving tour didn't meet your expectations but glad that you still had a great time overall! If you want to discuss your trip in greater detail, we're happy to hop on a call! Where should we send you next?! :)

Noté 5 sur 5 étoiles

Not having to plan and arrange things…

Not having to plan and arrange things while in a new place was what I wanted . Pack up and go is AMAZING to use if you don’t feel like planning every single detail, and just want to finally relax. Our trip to Leigh valley, PA was amazing and relaxing. I am thinking of using it again for a solo trip!

20 octobre 2025
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Réponse de Pack Up + Go

We love to see it! For those travelers who want to release control + let someone else do the planning for once, we're the perfect solution! Let us handle the planning so you can enjoy the thing that really matter, making memories! And how exciting! Solo tripping can be so daunting but when everything is planned out for you, and with 24/7 call/text/email support from our Travel Support Coordinators, you'll be in great hands :)

Noté 5 sur 5 étoiles

Stress free and exciting!

Using pack up and go was such a fun experience. They took all the stress away from planning and gave us an amazing vacation. They did a great job of planning things that were tailored to our preferences and the 24/7 support was great for any supplemental help we needed. If you want a fun, well thought out vacation with as little stress as possible, you’ve got to try pack up and go.

21 octobre 2025
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Réponse de Pack Up + Go

Isn't that how traveling should be?! Stress free + easy :) We're so glad you had such an amazing time on your trip with us and couldn't be happier that you felt supported by our 24/7 support team. We strive to make sure our travelers feel supported because let's face it.. having someone else plan your trip can be a little daunting! We're always here for questions, concerns, and itinerary changes before, during, and after your trip.

Noté 5 sur 5 étoiles

Highly Recommend Pack Up + Go.

From Start to Finish the trip was fabulous! It was my partners birthday weekend. The attention to detail with amazing options couldn't have been better. The boutique hotel, the excursions planned for us, reservations at local eateries. My favorite excursion that I'm still talking about was the Taste Carolina walking food tour. I can't say enough about Donna the tour guide. She was amazing and knowledgeable about the area. We were in Wilmington,NC by the way. I totally recommend using Pack Up + Go. We have so few surprises left in life anymore and it was like waiting for Christmas Day.

16 octobre 2025
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Réponse de Pack Up + Go

This is so great! Thank you so much for sharing how much you loved your trip with us! It's so wonderful to be a part of our traveler's memory making moments + we love hearing about it! It sounds like your trip planner really hit the nail on the head with your accommodation, activities, and your destination too! We always strive to put our travelers in boutique, nontraditional, 3 star and above hotels, to add that extra level of personalization to your trip. Isn't a good tour the best way to see the city?! We're so glad you had a great time + we can't wait to send you somewhere new!

Noté 5 sur 5 étoiles

If you're curious about Pack Up & Go, just do it!

Pack Up & Go is such a fun concept and they make sure you have a stellar experience. Everything is top notch including the customer service. I love how the website and printed documents look. The input survey covers all the bases to ensure you have a great trip. The trip itself is well planned - good mix of reserved activities and free time. The hotels are luxurious and top of the line.

23 septembre 2025
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Réponse de Pack Up + Go

Thank you for your kind words! Creating magical, worry-free adventures is exactly what we love to do.🌟✈️

Noté 5 sur 5 étoiles

My new best friend

My girls birthday weekend was such a blast because of Pack Up & Go. Everything was so easy to utilize and experience that I will definitely be doing this again. We had everything we needed to get around, an itinerary that was perfectly timed for us to enjoy our experiences without feeling rushed, and the personalization to make it feel like a dear friend planned it all. I love this company!

27 octobre 2025
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Réponse de Pack Up + Go

We’re thrilled your girls’ birthday weekend was everything you hoped for! Making travel effortless + personalized is what we love most. Let's do it again soon ✈️

Noté 5 sur 5 étoiles

Detailed & Just what we liked

We loved the detail put into the room, dinner reservations, and activity. The room and hotel were great. The food tour was awesome!

11 octobre 2025
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Réponse de Pack Up + Go

We appreciate your gracious feedback, Monica! We're glad you enjoyed your trip with us. We look forward to planning another one for you in the future!

Noté 5 sur 5 étoiles

Perfect Everything

I have taken a couple of trips and now can say this is the perfect, customer service oriented, amazing travel service. I have done the complete surprise trip and the new offering of you pick the place, get there and they handle the rest. I love both options, as the pick the place allowed me to use points to get to the location and on my schedule. The trip is planned perfectly, enough time to relax yet be a part of an adventure. This is not the best part - the best part is their customer service. I mean they set the standard for kind, professional, personable customer service communication and assistance. I am so tired of paying money to be treated rudely or like a number. This company got it right and maintains that standard. I rave about it to anyone that will listen. Do it and you will have a memory to brag about for years!! And then book another trip!

10 octobre 2025
Avis spontané
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Réponse de Pack Up + Go

Thank you so much for your glowing review! We're glad you've enjoyed your trips with us so much, especially since you've taken multiple with us- so we've been able to hit that mark for you consistently! We are very proud of our customer service team + are glad you had an amazing experience with them!

Noté 5 sur 5 étoiles

Our First Trip w Pack Up & Go

After completing our first trip I can say we were thrilled w the experience! As avid travelers sometimes we get stuck in the planning and details of if everything works out perfectly and not relaxing or enjoying the moment, pack up & go took those stressors away! There was such ease completing the survey and submitting our dates of travel and funds. The very next day I wanted to shift our travel dates by one day, that call took me all of 45 seconds. What was set up was phenomenal, they definitely paid attention to our survey and came through. Outside of what was already booked, we used another few recommendations on the list provided and those didn't disappoint either. We had a great time, so many stressors were taken off our plate using this Co. and we definitely plan to use them again in the future!

23 octobre 2025
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Réponse de Pack Up + Go

We love to hear it! It's so amazing to hear you had such a seamless experience on your trip with us + with our travel support coordinators as well! Our customer service team is there 24/7 to answer any questions you may have, before, during, and after your trip! Always feel free to call + make changes + our team will always do their best to accommodate :) We're so glad you had such a great time, where should we send you next?!

Noté 5 sur 5 étoiles

They thought of everything

They thought of everything! The trip was so fun! I would have never picked Philly on my own but I’m so glad they did! We will absolutely book with them again!

17 octobre 2025
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Réponse de Pack Up + Go

Isn't Philly just the best city?! It has something for everyone! History, nightlife, amazing food! What more could you ask for?! We're so glad you had such a great time on your trip with us. It sounds like your trip planner hit the ball out of the park with your itinerary! We can't wait to send you somewhere new next time!

Noté 5 sur 5 étoiles

You Won’t Regret It!

Wow - 100% recommend! This was an adventure from the beginning. We would never have chosen St.Petersburg as a place to visit and I’m so glad we did! All of our excursions were right up our alley and the guide for the city was exactly what we like. We could even come back - there was so much we wanted to do! The accommodations were gorgeous. This was an unforgettable trip and the Pack Up and Go staff was so helpful along the way.

13 octobre 2025
Avis spontané
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Réponse de Pack Up + Go

That's what we love to hear! We love sending our travelers to place we know they'll love that maybe they've never thought of before to visit! That's what makes "embracing the unknown" so wonderful + exciting! It sounds like our travel support coordinators were there for you every step of the way as well + that's so great to hear. We pride ourselves on having that 24/7 customer service team to assist with whatever our travelers might need before, during, and after your trip. We couldn't be happier you had such a great time + we can't wait to send you somewhere new next time!

Noté 5 sur 5 étoiles

Wonderful trip with amazing support

I was very impressed with customer support. I had a concern with travel plans, and they made arrangements and responded so quickly! Our trip was absolutely wonderful, and I didn't have to worry about any of the details!

6 octobre 2025
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Réponse de Pack Up + Go

Thank you for the lovely review! We’re delighted our team could swoop in and make sure your trip stayed worry-free + wonderful 🌟✈️

Noté 5 sur 5 étoiles

I loved the activities and restaurants…

I loved the activities and restaurants that were planned for me! I loved the atmosphere of the city, the people in it, and the resources packed up and go provided.

6 octobre 2025
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Réponse de Pack Up + Go

We're so happy to hear you loved your destination and all of the pre-planned activities we booked for you. We hope to plan another trip for you down the road! :)

Noté 3 sur 5 étoiles

Our destination was a little perplexing…

Our destination was a little perplexing based on what we thought our questionnaire responses would have indicated

9 octobre 2025
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Réponse de Pack Up + Go

We're so sorry your destination didn't quite hit the mark! We'll touch base with you via email if you'd like to discuss your trip in greater detail!

Noté 1 sur 5 étoiles

First experience was amazing

First experience was amazing, told so many people about it, tried it as a girls trip - hotel room was musty, we left the comedy show planned for us because it didn’t agree with our beliefs and was overall wholly disappointing, I felt awful for talking my friends into trying it instead of planning our own trip.

19 septembre 2025
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Réponse de Pack Up + Go

We're so sorry you didn't enjoy your trip with us! We've sent you some emails to try and get in touch + discuss your trip in greater detail. Feel free to respond there so we can touch base + try to turn things around!

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