Pair Networks Avis 1 107

I received the complete and detailed instruction that I asked for from your competent and friendly technician Anne. I was able to fix my problem quickly.

Was not able to figure out from instructions how to change my billing email which I really need to do since we will not have access to that email address soon. This could very well be my problem, but do need to figure it out.

Quick response, made an invisible folder visible, gave detailed guidance on how to achieve the objective.

Very quick responses, expert diagnosis and fix for my problem

Quick response, clear instructions

It is wonderful to speak with a HUMAN to solve a problem online these days. Pair Customer Service is excellent.

What has happened to Pair? I've been a customer since 1998. I've seldom needed customer support, but when I did- wow- you guys were great. Now all I am trying to do is unlock a few domains and it is now 2 days and I feel I am getting no where. Pair is very unresponsive and gives answers like- "you're not the only one having problems"- with no further follow up.

Pair support fixed a problem I caused. They did it quickly.

I really feel that the software support team consistently tries to do a good job. And this time those involved also tried but the result didn't work for me because it involved not using an https vehicle. When I tried to use their solution my PC antivirus software went nuts and in the end I wasn't able to resolve my problem - having access to my site statistics.

Sent a request to understand the pros and cons of enabling full IPv6 support in my server and got a comprehensive explanation. Once I decide, it'll be very easy to activate the dual stack.

Everything went well except that your system does not permit me to pay the bill in advance.

Thanks. Agents were able quickly to diagnose my problem, suggest a fix; and then follow up. Many thanks!

Excellent overall experience. The Client Service person was knowledgeable, reassuring and gave me an understanding of what needed to be done and why.

Great tech support that went beyond my original request. The Pair person recognized my requirement and proposed a different solution that resolved my issue and save me some time.

The response was super quick and I got all the help I needed with the issue I had on the 2-way authentication for my account

The fact that the young man was able to find the button to push to cancel the automatic renewal of the domain name and the ensuing fees. And he was very nice and sympathetic over my husband's death (11-23-25). Unfortunately, he did not see anyway to refund the fee or any part of it, but that is not his area of operation; he did what he could do. My husband would have liked to be able to use it to create a line of home made pastels, but unfortunately our time here is finite, even tho we think we'll live forever. Thank you for your service.
Sincerely, Evelyn Brown

Always a professional experience when working with pair!