Palace Plumbers were absolutely amazing - their communication with us was so efficient and helpful, and Mick was an absolute legend. He explained everything to me, answered all my questions and gave... Voir plus
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Found Palace Plumbers through the NextDoor East Molesey community site. Was sick to death of zero responsive plumbers who never return calls or leave it 2/3 weeks to call back and then say they can... Voir plus
We had some broken taps & a shower door fixed by Palace Plumbers. From the first phone call until the works were completed, we received an excellent level of customer service. I spoke mostly to Matt,... Voir plus
L'entreprise a répondu
2nd time used - each time complexish issue dealt with one visit. I send them photos , this time an apparently non standard sized Bi fold shower door that collapsed in the middle. Fixed in 1, go - you... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Palace Plumbers Ltd
Informations provenant de diverses sources externes
Customer Services : As you can see from our reviews, we strive to provide the highest level of customer service from booking through to billing. Our engineers arrive promptly and work quickly and efficiently on solving your plumbing and heating issues. Our friendly office team are on call to assist with your enquiries and bookings.
Fast Response : Palace Plumbers offer fast response times to local homes and businesses in the Richmond area. Our convenient location enables us to provide same-day and emergency services, with a 60-minute arrival time, to our local customers. For less urgent issues we can schedule your appointment at a convenient time that suits you.
Competitive Quotes : We are able to provide a competitive quote for larger projects including boiler replacements, central heating system upgrades, bathroom and kitchen installations.
12 Month Guarantee : Our workmanship is second to none and is backed by a minimum of 12 month guarantee on parts and labour.
Fully stocked vans : We stock a huge range of parts enabling us to complete over 90% of repairs in a single visit.
Services: Emergency Plumbing / Plumbing Repairs & Maintenance / Boiler Installations / Bathroom Installations / Kitchen Installations / Boiler Repairs / Boiler Services / Shower Repairs & Installations / Toilet Repairs & Installations / Tap Repairs & Replacements / Washing Machine Installations / Dishwasher Installations / Water Heater Repair & Installation / Handyman Services / Electrical Services / Radiator Repairs & Replacements / Hot Water Storage Cylinders / Megaflo Unvented Cylinder / Underfloor Heating Systems / Power Flushing / Water Softener Installation / Saniflo Systems
Palace Plumbers have 4 Local Offices
Richmond - 020 3880 5666
Twickenham - 020 3880 5666
Surbiton - 020 3880 5666
Hampton Court - 020 3880 5666
Coordonnées de contact
70 London Rd, TW1 3QS, Twickenham, Royaume-Uni
- 020 3880 5666
- info@palaceplumbers.com
- palaceplumbers.com
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Highly recommended!
Prompt, efficient, professional and friendly. Highly recommended. Thank you to the whole team!

Réponse de Palace Plumbers Ltd
Very efficient and friendly service
Very efficient and friendly service. I would definitely recommend them.

Réponse de Palace Plumbers Ltd
Honestly cannot fault this company
Honestly cannot fault this company. Really helpful from start to finish, super quick to respond to any emails and genuinely nice people. The work that was completed was spot on and it was a very reasonable price. Would definitely recommend and will use again.

Réponse de Palace Plumbers Ltd
I was treated very badly and the job…
I was treated very badly and the job was not explained correctly leaving me with a half uninstalled cooker unit while when I tried to discuss this was blamed on my lack of knowledge of uninstalling cookers . condescending and really not forth coming. Basically they expect you to know what needs doing and it’s your fault if you get it wrong .
To clarify my email said hob which I then corrected to a complete cooker in a call. The engineer who I understood to be asking about the installation of the replacement cooker not the uninstalling of the current cooker as I was under the understanding uninstalling a cooker means both gas and electric . This was not the service offered .
Basically you need to know all engineering require and rules before you engage this professional. The expectation is on you as customer

Réponse de Palace Plumbers Ltd
A good rapid response even for a quite…
A good rapid response even for a quite small job. The service was on time, efficient and everything is working very well now. Thank you
Professional
Professional, efficient and really happy with the service! Would absolutely recommend
A very professional company to deal…
A very professional company to deal with very pleased
I was most impressed with the operation…
I was most impressed with the operation of Palace Plumbers, from start to finish of the project that they carried out for me. They were particularly thorough in all aspects of the job from the detailed estimate through to the very professional standard of their work. I am only sorry that the guidelines of this review don't allow me to say a big thank you to Ian and Taz for their detailed attention to the job that they undertook. !
we have been with palace plumbers on a…
we have been with palace plumbers on a number of time and we have found them to explain everything they do we will NOT hesitate to recommend them to anyone how needs a plumber as they hold certificate on gas safety
As usual Palace Plumbers were very…
As usual Palace Plumbers were very efficient, professional and always friendly and easy to deal with.
Work was carried out promptly and advice given for future work was excellent. Would definitely recommend.
Plumber came on time and did a good job…
Plumber came on time and did a good job of installing a sink and a replacement shower/cubicle. He was always courteous and friendly but worked consistently to finish the job. I would have no hesitation in recommending Palace Plumbers and will use them again.
Great service
Great service, fast and reliable as well as very responsive. Fixed an ongoing issue and patient will my re-booking due to my schedule. I have now recommended to many of my neighbours here as I had a good experience and would definitely advise to others so you will have plenty calls coming in!
It was a very professional service
It was a very professional service, they worked hard to give all options possible and the job was carried out quickly and efficiently with the least disruption. I would thoroughly recommend them.
Great Job! Thanks guys.
We used Palace Plumbers to installed an unvented hot water system. From the start their engagement was really professional, they took time to properly understand the job, provided very honest feedback on the feasibility of what was being asked and made a very structured quote with cost options. When the job was agreed they made two additional visits to validate the work to ensure they had it designed correctly, and when doing the job they were very tidy with a positive professional manner. When it was all done they took the time to walk me through the installation so I fully understood how it all worked. Top job.
Quick and efficient service.
Professional, courteous and reliable service
We had a really good experience with Palace Plumbers. Two showers were not working properly and a great plumber called Taz from Palace Plumbers came round and did a fantastic job. Quickly assessed the problem and came back when the parts were available. Matt in the office is really efficient at coordinating arrangements and keeping customers up to date on parts etc. All very courteous and a pleasure to deal with and they gave good advise on what were the best and most cost effective solutions. Would definitely strongly recommend the company.
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