Surrey Gas Avis 

237
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

An excellent job of replacing my daughter's boiler. From Lauren in the office to Paul, the fitter their help ensured the job went smoothly. A further issue with the heating was dealt with as a matter... Voir plus

Noté 5 sur 5 étoiles

Many thanks Lauren, we much appreciated your careful attention from our first phone enquiry about our new boiler to the follow-up beyond its installation. Geoff the installer did an amazingly thorough... Voir plus

Noté 5 sur 5 étoiles

From getting them in to complete a survey for a replacement boiler to reviewing and discussing quotes and requirements and then fitting the boiler and making it feel just right for my home, it felt li... Voir plus

Noté 5 sur 5 étoiles

One of 5 companies I called when my combi boiler gave up the ghost. Chose them on a combination of their communications and price, and it was seamless. Lauren was great, kept in touch at regular in... Voir plus

À propos de l'entreprise

  1. Ingénieur gaz
  2. aussi dans
  3. Plombier
  4. Service d'installation du gaz

Écrit par l'entreprise

Welcome to Surrey Gas. We are a small, trusted, and local team of Gas Safe-accredited boiler engineers with over 16 years’ experience in all aspects of boiler and plumbing services. Working throughout Guildford, Epsom, Kingston, Oxshott and the wider parts of Surrey, we specialise in boiler installations, boiler replacements, repairs, and servicing


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

237 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(237)

94 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great from survey to installation

From getting them in to complete a survey for a replacement boiler to reviewing and discussing quotes and requirements and then fitting the boiler and making it feel just right for my home, it felt like a personalised service, just for me and my needs. Could not fault Surrey Gas from start to finish. Lauren is super responsive and amazing by the way !!

9 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

An excellent job of replacing boiler

An excellent job of replacing my daughter's boiler. From Lauren in the office to Paul, the fitter their help ensured the job went smoothly. A further issue with the heating was dealt with as a matter of urgency. Will definitely use Surrey Gas for all future heating needs.

8 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Would highly recommend

Totally professional, friendly, helpful and reliable. Highly recommend this company. Mike is an asset to the company who carried out our work. George and Lauren have been a joy to deal with.

From Yvonne & Family

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant to deal with

One of 5 companies I called when my combi boiler gave up the ghost.
Chose them on a combination of their communications and price, and it was seamless. Lauren was great, kept in touch at regular intervals without bombarding me, both before and after I'd decided to use them.
Installation day was exactly as advised - boiler arrived on time followed shortly after by Geoff. Quick install, put down carpet protection, and spent time cleaning up properly afterwards.
All in all about as stress free as you can get - I'd thoroughly recommend them.

30 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Many thanks Lauren and Geoff

Many thanks Lauren, we much appreciated your careful attention from our first phone enquiry about our new boiler to the follow-up beyond its installation. Geoff the installer did an amazingly thorough job. He took care also to message us later to see how we were getting on. We are very pleased with the efficient and kindly service we've received all through.

4 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Quick and easy boiler replacement

Quick and easy quote, using just a few photographs of my old boiler and surrounding area. The engineers visit was arranged very quickly, about a week later. All the work was done quickly and cleanly and neatly in one day. Interest free installments offered as well which was helpful. Overall a good experience

18 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Installation started on time and was…

Installation started on time and was completed on the same day. The installer was friendly and answered any concerns or information required of him. The work area was left tidy and my elderly parents can look forward to the cooler weather knowing that their heating and hot water has been secured.

9 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

New gas pipe

Surrey Gas fitted a new pipe from the gas meter to the kitchen. The engineer arrived on time with updates on his journey here. The work was completed in just a few hours, neatly placed on brackets round the outside walls. There was no mess and it was pleasure dealing with the team. Many thanks
Chris

7 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Highly NOT rec

Horrible people!

10 septembre 2026
Avis spontané
Logo de Surrey Gas

Réponse de Surrey Gas

Hi Mallika, we’re sorry you were disappointed. During a previous visit, our engineer experienced behaviour from a member of the household that they found aggressive and confrontational. For this reason, we were unable to arrange another visit, as the safety and wellbeing of our team must come first. When you contacted us about low boiler pressure, our office explained the situation and provided guidance on repressurising the boiler, including directing you to a helpful video. We appreciate this was not the outcome you hoped for, but we believe our decision was reasonable in the circumstances.

Noté 5 sur 5 étoiles

new boiler

I was looking for a new boiler and was pleased with the engagement I had with Surrey Gas to find a solution and with the way Lauren handled my enquiry in particular. The installation by George went very smoothly and the execution was complete in just a few hours.

20 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Staff polite, helpful and efficient. Queries dealt with promptly. Installation of new boiler and pipework done to high standard and site left clean and tidy. In addition they were able to resolve a separate problem with the circulation which two engineers from other companies had previously failed to diagnose correctly or treat. The cost was also reasonable compared to other quotes. Would highly recommend.

28 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Surrey Gas - Friendly, Responsive, Professional & Competitive.

Surrey Gas provided us with a detailed competitive proposal. They responded promptly to all our questions. Within just an 8 hour window, the engineer professionally deinstalled the old boiler and installed our new Worcester 8000+ Boiler, associated Filter and internet connected Thermostat without any negative impact to our home.

He then commissioned the installation explaining the system and daily operation to my wife and to me. Before departing, the site was cleared of all packaging and other debris leaving it in a clean state.

For their friendly and professional service, I would not hesitate to highly recommend Surrey Gas to anyone requiring a boiler installation.

13 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Surrey gas fitted a new boiler for me…

Surrey gas fitted a new boiler for me last week.
They are a very efficient Company, they helped me choose the right boiler for my house, Geoff fitted it, there was no mess whatsoever, he kept everything clean and tidy. Checked everything was working before he left.
I would not hesitate to recommend this Company, All staff are very helpful and polite.
The price was very reasonable. All rubbish was taken away. I will certainly use them in future.

17 juillet 2026
Avis spontané

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