Palmer Holidays Avis 

309
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

pick up on time to more local spot. Journey comfortable. Hotel room a bit tired but bedding and towels spotless. Floor covering throughout room/bathroom shabby but clean. Excursions OK but tiring jour... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

An excellent stay in Stourport on Severn with a very interesting itinerary of places visited Also a very good helpful coach driver and some good company on the trip The only minor complaint I have... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Lovely seafront hotel in centre of Sidmouth, excellent trips, comfortable coach with friendly and helpful driver. Only negative, the quality and quantity of evening meal food.

L'entreprise a répondu

Noté 5 sur 5 étoiles

A first class experience on our first ever coach holiday. From being picked up from home (a bonus in itself), a very comfortable coach with Grant, a most informative, friendly and capable driver, an e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. Société de transport en bus et autocar

À propos de Palmer Holidays

Écrit par l'entreprise

Palmer Holidays

We are Palmer Holidays, offering luxury door-to-door Coach Holidays, exclusively from the North of England for more than 40 years. 

Our luxury coach holidays span the length and breadth of Great Britain, and we also have an exciting range of European River Cruises too. 

View our Coach Holidays 2025

Why Palmer Holidays?

✅ Your holiday begins with our door-to-door service on every holiday.

✅ Comfort all the way with modern executive touring coaches, with reclining seats, generous legroom, air conditioning and on-board WC.

✅ Exceptional Customer Service from our friendly and efficient holiday advisors who are on hand from the moment you book, to returning home, and will ensure you have the very best service throughout. 

✅ Quality hotels which are handpicked and carefully chosen for their hospitality, facilities and location. All our hotels are of a three of four star standard and perfect for enhancing your holiday experience with us. 

✅ Itineraries designed with you in mind. On all our sightseeing excursions we including admissions and entrances, so there are no hidden costs. 

View our Coach Holidays 2025

Dedicated Solo Traveller Holidays

No one is a stranger on our popular 'Good Companions' holidays, designed specifically for solo travellers. 

Whether you are a seasoned solo traveller or thinking of taking your first holiday on your own, our Good Companions hosted tours are just for you!

Relax with like-minded people, explore new places and have fun with new-found friends. You can be assured of a warm welcome from your friendly Good Companions host, who will ensure you are not alone for long. 

Have a look at our Good Companions coach tours throughout the UK and treat yourself to something special.

View our Good Companions Coach Holidays 2025

 

 

Bespoke Group Holidays

Travel as a group and enjoy great savings!

If you are involved in the planning of a group holiday, whether it’s for a group of friends or on behalf of a club, we can help you with transport, excursions, entrances and guide services, wherever you wish to travel! We help to plan tailor made holidays for many different groups every year, so if you have a group of 10 people or more, then we can certainly help organise the perfect holiday - there is no better way to travel on a group holiday than with us.

View our Group Holidays

 

Jersey by Air

Departing from Leeds Bradford or Newcastle Airports.

Basking in the warm blue waters of the Gulf Stream just 15 miles from the French coast, Jersey is just a short flight away and one of the sunniest spots on the British Isles. Travel to Jersey by air with Palmer Holidays, and you will be picked up from home and taken to your local airport. Upon arrival into St Helier, transport will be waiting for you to take you to your chosen hotel. After a week of enjoying the island your return home travel awaits. Take a look at our Jersey by Air programme today;

View our Jersey by Air Holidays

Palmer Holidays

Écrit par l'entreprise

Luxury Door-to-door Coach Travel
Exclusively from the North of England

You're in Safe Hands

Palmer Holidays are ABTA bonded for total peace of mind

Palmer Holidays are ABTA bonded for total peace of mind
The Palmer family have been in travel for over 40 years and this experience shines through within every aspect of your holiday. As members of ABTA and licences by the CAA, your holiday money is totally safe and secure.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

309 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(309)

80 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Everything went well from the moment I…

Everything went well from the moment I booked; the holiday trips were really well organised and the hostess and driver were both excellent and very helpful to everyone. You even ordered good weather so that was an added bonus. Thank-you.

27 avril 2026
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Réponse de Palmer Holidays

Thank you for your review. I was pleased to read that you enjoyed the holiday and that your driver and hostess looked after you well, I will certainly pass on your comments to them. We hope to see you again soon.

Noté 3 sur 5 étoiles

I object to your changing daily…

I object to your changing daily programme when there was no proper reason, such as pouring rain or accident
I went on this holiday particularly to see Hever Castle and Gardens which were magnificent, and we left at2.30 and went to some village miles away which had nothing special to commend it.
Apart from this the holiday was very good
I should add that we went on this holiday because our first choice to Torquay was cancelled. I had wanted to go to Devon again to see members of my family there and it is difficult for me to visit them

27 avril 2026
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Réponse de Palmer Holidays

Thank you for your review. I was sorry to read about your disappointments, please be assured we have made a note of this for future tours. I am pleased that overall the holiday was good and we hope to see you again soon.

Noté 4 sur 5 étoiles

A ver pleasant holiday in good company

I enjoyed the excursions, especially Hever Castle, as it was somewhere I have always wanted to see. The home pickup and drop offs were very convenient and the coach travel was comfortable and easy.
I did not like the location of the hotel, it was well out of town, with nowhere to walk to. The food was mediocre and I prefer table service to self serve. But it was a pleasant holiday.

27 avril 2026
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Réponse de Palmer Holidays

Thank you for your review. I was pleased to read that you enjoyed the excursions and I was sorry to read about your disappointments with the hotel. Please be assured we have made a note of this and passed on this feedback to the hotel.
We hope to see you again soon.

Noté 5 sur 5 étoiles

Our first holiday with Palmers but not the last!

Our first holiday with Palmers and taken on recommendation of friends.The holiday was perfect in every way. The collection and drop off at home was a big plus for us.Our driver, Peter, was very good and nothing was a problem for him. The daily trips were enjoyable and varied.
The accommodation was very good . The holiday offered good value for money and we are looking forward to booking our next break with Palmers.

13 avril 2026
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Réponse de Palmer Holidays

Thank you for your review, we are so pleased you enjoyed your holiday with us. We were pleased to hear that the driver, Peter, looked after you well, we will certainly pass on your comments to him. We hope to see you again soon.

Noté 5 sur 5 étoiles

NC500

Recently returned from the NC500 coach tour , without a doubt the best coach trip I have ever done! My personal faves were the Isle of Skye and Ullapool, with John O'Groats being the very best!
Our coach driver Grant was really knowledgeable and very considerate, although comfort stops were few & far between as it was 'out of season', he did manage to find some! His Geordie accent puzzled us sometimes, 'no porridge ' was the best one (no porterage) great fun!

8 avril 2026
Avis spontané
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Réponse de Palmer Holidays

Thank you for your review, we are so pleased you enjoyed your holiday with us. We were pleased to hear that the driver Grant, looked after you well, we will certainly pass on your comments to him. We hope to see you again soon.

Noté 5 sur 5 étoiles

Great hotel

Great hotel, excellent excursions. Very good driver.

13 avril 2026
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Réponse de Palmer Holidays

Thank you for your review, we are so pleased you enjoyed your holiday with us. We hope to see you again soon.

Noté 4 sur 5 étoiles

Palmers would be my first choice

Door pick up, comfortable coach, the driver Grant was brilliant, friendly, really cared that we had a good time, checked we were ok with everything throughout the holiday, considerate to all abilities, went out of his way to ensure we saw the best places in fact he made the holiday more enjoyable. Hotels were ok apart from the last one the Angus Hotel Brairgowrie, all travellers were disappointed with this hotel and if it hadn’t been for this hotel I would have given 5 stars. Hope Palmers listen to our feed back and don’t use that hotel again. Would definitely book other tours with Palmers having travelled with other company’s including a large leading tour company the recent Palmers tours I have done recently were far better and would be my first choice on the basis of the drivers who were friendly and professional, comfort of the coach, value for money and itenerary.

8 avril 2026
Avis spontané
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Réponse de Palmer Holidays

Thank you for your review. We were pleased to hear that the driver Grant, looked after you well, we will certainly pass on your comments to him. We are sorry to read your disappointment with the Angus Hotel. Please be assured we have made a note of this for future tours. Thanks again for your feedback and we hope to see you again soon.

Noté 5 sur 5 étoiles

Dorset Coast and Country

Just back from the 3 star Riviera Hotel , Bournemouth. Nice clean hotel, food excellent, staff very professional and helpful.
Good trips out.Fellow travellers great, and Grant our driver
lovely and informative as usual .
Good weather a bonus .Excellent value .

16 mars 2026
Avis spontané
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Réponse de Palmer Holidays

Thank you for your review, so pleased to hear you enjoyed this holiday and Grant looked after you well. Thanks again and hope to see you again very soon!

Noté 5 sur 5 étoiles

The New Forest and Isle of White

The coach journey during the whole trip was very comfortable and timing for rest breaks was well planned. The hotel was first class and we were very well catered for by all the staff.
However the tour of the New Forest and the trip to the Isle of White could have been more enhanced by the driver have more Knowledge of the itinerary so that more information could have been given on places of interest.

13 octobre 2025
Noté 5 sur 5 étoiles

South West Scotland

Hotel brilliant/ food and service excellent. Coach driver very personable. Weather was kind and Belfast trip was brilliant.

6 octobre 2025
Noté 5 sur 5 étoiles

The hotel albeit old afforded first…

The hotel albeit old afforded first class food and accommodation. The trips out were well worth the visit but a longer time in Belfast wouldn't go amiss. The tour of the city was informative but if shorter free time to explore the city would be better.o

6 octobre 2025
Noté 5 sur 5 étoiles

Excellent experience

Room comfortable and immaculate. Excellent food and entertainment. Friendly staff. Plenty of options for activities and lovely surroundings for walking.

6 octobre 2025
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Réponse de Palmer Holidays

Hello Mrs Brenda Stevens,

Thank you so much for your feedback.
We’re delighted to hear that you had an excellent experience.

We hope to welcome you on another Palmers Holiday soon!

Noté 5 sur 5 étoiles

Booked once again with Palmers

Booked once again with Palmers, very well organised..door to door so no worries re baggage etc. coach was great so no driving, hotel was lovely, a little dated but very clean and well looked after. Food was excellent, lots of options..great trips to see a little of attractions..Portmerion was amazing..well done Palmers

22 septembre 2025
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Réponse de Palmer Holidays

Hello Denise,

Thank you so much for your wonderful feedback.
We’re delighted to hear that you found your holiday well organised and enjoyed the excellent food.

We hope to welcome you on another Palmers holiday soon!

Noté 5 sur 5 étoiles

Good times

Our recent trip to Cornwall could not be faulted. From start to finish everything rang smoothly and was most enjoyable. Looking forward to our next holiday with Palmers.

28 septembre 2025
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Réponse de Palmer Holidays

Hello Robert,

Thank you so much for your feedback.
We're delighted to hear that you thought your holiday was enjoyable.

We hope to see you on another holiday soon!

Noté 3 sur 5 étoiles

Probably the worst of all holidays we've had with Palmers

Coach driver works for another company called Stanley Travel. Very quiet guy, hardly spoke a word except for essential information, not at all friendly like other drivers. Also we were made to eat the last of all coach parties at Alvaston Hall, (7.15pm) when restaurant staff were starting to clear away. Alvaston hire young people in cramped restaurant, maybe students? Had to wait 30 minutes for my drink to arrive on the first evening.

29 septembre 2025
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Réponse de Palmer Holidays

Thank you for your review and we're sorry to hear of the issues you experienced at Alvaston Hall, we have passed on your feedback to Warner Hotels. Arran is one of our newest drivers, and is still gaining confidence, yes he is employed by Stanley Travel to work on our tours. I hope apart from the issues you have raised you enjoyed the holiday. Thanks again for your review, hope to see you again!

Noté 4 sur 5 étoiles

Loved the hotel

Loved the hotel, with great staff, loved the locations we visited. It was the best time of year as St Ives was busy but not over crowded. We both thought that Helagon and pancarrow house needed more time and may be better for morning visits. Our driver Grant was brilliant.

28 septembre 2025
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Réponse de Palmer Holidays

Many thanks for your review, the hotel is great isn't it and we're so pleased you had an enjoyable holiday with us. Thanks also for your itinerary suggestions we'll certainly look at doing that in future. Here's to 2026, we hope to see you then!

Noté 4 sur 5 étoiles

Holiday overall was great

The Cream of Cornwall
The holiday overall was great. Hotel Fistral beach and spa was very good. Fantastic views of the beach and sea. Hotel room was good, staff were really helpful and good selection at meals time. Grant our driver was very helpful and an excellent driver. With regards to the iternary- a suggestion would be more time in The
Lost Gardens of Heligan and less time in Truro. Maybe change the gardens to the morning. The same goes for Pencarrow Mansion. We had no time to see the gardens. But saying that the holiday was very good. Cornwall is a lovely place and we couldn't have asked for better weather. Sunny everyday, which for September/October was excellent.

28 septembre 2025
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Réponse de Palmer Holidays

Many thanks for your review, we're so pleased you had an enjoyable holiday with us. Thanks also for your itinerary suggestions we'll certainly take a look at doing that in future. Here's to 2026, we hope to see you then!

Noté 5 sur 5 étoiles

Very good experience

No issues, comfortable coach, competent driver, good hotel, good entertainment, good food and the hotel paid attention to our accommodation request.

22 septembre 2025
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Réponse de Palmer Holidays

Hello,

Thank you so much for your review. We’re pleased to hear you had a very good experience.
We hope to welcome you on another holiday very soon!

Noté 4 sur 5 étoiles

Our coach driver was great Hotel…

Our coach driver was great Hotel lovely but the home pick up was too soon as at that time of day5am. traffic is light and we arrived at Washington services by 5.20 for a 5.45 pick up. The driver wanted to drop us at the coach area next to the fuel area. On return the taxi driver was surly and the taxi was too small for 4 passengers and luggage.

22 septembre 2025
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Réponse de Palmer Holidays

Thank you for your review! We have passed on your feedback regarding the pick up time and taxis to our operations department. Thank you again for your review and we hope you enjoyed your holiday with us!

Noté 5 sur 5 étoiles

Excellent coach holiday

Excellent driver, comfortable hotel in a good position, good food and well-organised trips to local landmarks.

22 septembre 2025
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Réponse de Palmer Holidays

Hello Hollings,

Thank you so much for your wonderful review We’re delighted to hear you had an excellent holiday.
We hope to welcome you on another holiday very soon!

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